Frame.io

Elevate your creative workflow

Opmerkingen: I think my perspective of using Frame is a bit unique as I don't directly use it for creating, however, I do use it for sharing and presenting creative concepts to my clients and it's a fantastic tool for that. So easy to present and stay organized.

Pluspunten:

Easy to deliver concepts, so easy to leave feedback and comments, and very easy to organize.

Minpunten:

Their support and CS isn't prompt and very helpful, have to troubleshoot a lot yourself.

Especially useful to better understand customer changes

Pluspunten:

Very useful to get quick and accurate feedback on the video without having to use services not created for this, thanks to the possibility of commenting and uploading different versions always at the same link makes it very easy to share with people even those not in the trade

Minpunten:

I find the option to download the video poorly signposted and often have to remember to click the

Severely underdeveloped

Opmerkingen: Horrible app. Stay away, do not upload anything on it which needs to be downloaded by someone else.

Pluspunten:

Absolutely nothing. I rarely write reviews but I had to for this one because this is appalling.

Minpunten:

Very frustrating. I have been sent 76 files consisting of videos and pictures to download as I am an editor. Not only can you not choose the destination of where you want them to download, you have to download them one by one. I have to find the folder i want to put the files in 76 times now...in 2024, how could you make such an underdeveloped app. Nothing else i can do but accept it though. Horrible app.

Game Changer for Video Editors

Pluspunten:

Frame.io is an incredible resource for video production teams. Team members can upload videos to the Frame.io website, and whoever needs to review the video is able to leave comments at specific times throughout the video. No more manual lists of timecodes and notes, or guessing which part of the video a reviewer may be giving a note on. Videos can also be uploaded to Frame.io to be shared as presentations for clients, or viewers outside of a given team, and the page they view is customizable. You can choose background color, text color for the title of the video, and even the thumbnail you'd like to appear on the screen when the reviewer opens the video's link. The ability to "stack" or "layer" updated versions of the same video is useful and unique to Frame.io as well. You'll always be able to view the genesis of a given video, from its first version to its final version (as long as you don't delete past versions). Frame.io has massively increased our team's efficiency, and streamlined communication regarding all of our video deliverables.

Minpunten:

The only area that still needs improvement is with the desktop app version of Frame.io. The app only allows for uploads and downloads of files - you cannot leave timecoded comments, play videos for review, or layer video versions on top of one another. I always prefer to use the desktop version of any application I use, but the Frame.io desktop app is lacking in its current form.

Finally a video project manager that makes sense

Opmerkingen: Overall it's been great. I'm hoping they can fix the current bug.

Pluspunten:

I love that my team members and clients can give frame specific feedback on video reviews. This ability has been great because I can more easily "force" clients to only give specific, actionable feedback by funneling them to Frame.io as our only place for revision communication. This has greatly reduced the vague emails and phone calls. Client: "uhhh, it kinda feels a little slow in the middle". Now I can reply, "Ok, can you point out specifically when and where it feels slow?" This has also made me become a better producer/director because that same limitation applies to me. It forces me to only give specific and actionable feedback to my team members, which makes the editing process more efficient and forces me to be more decisive in my feedback given.

Minpunten:

Currently there is a bug for the past few months where when I send a link to a client Frame.io asks them to create an account after they click the link. It didn't used to do this, it simply required them to put in their email address once and then go straight to reviewing. This has caused several headaches on recent projects.