Maropost

Game changer

Opmerkingen: From the very first demo, we knew this was exactly what we needed to take our company to the next level. For a while we were using one of the competitors, and I wish we switched sooner because it literally changed the way we market our product.

Pluspunten:

- the platform - client support services - the marketing features

Minpunten:

- cost was a bit high compared to what we used in the past, but the return is there

Overwogen alternatieven: Salesforce Sales Cloud

Redenen om voor Maropost te kiezen: Referral

Redenen om over te stappen op Maropost: Sold on the demo

Bad Software, Rude [SENSITIVE CONTENT]

Opmerkingen: Unfortunately, while Maropost may seem like a great choice at first glance, it severely lacks features and functionality. Not only is the software notoriously unresponsive and buggy, but the company's [SENSITIVE CONTENT], [SENSITIVE CONTENT], is rude and unprofessional. In fact, we recently reached out to Maropost for help with one of our client projects, only to be met with several insulting responses from [SENSITIVE CONTENT] himself. If you're looking for a powerful marketing solution that actually works, we highly recommend choosing a different platform. Maropost may seem like a tempting choice at first, but its subpar performance and rude [SENSITIVE CONTENT] make it one to avoid at all costs. There are plenty of better options out there than Maropost. Needless to say, we would not recommend Maropost to anyone.

Pluspunten:

Unfortunately we were unable to find any unique value or differentiating factors while using Maropost

Minpunten:

The software is unresponsive and buggy, the integrations are limited and don't seem to work correctly, the list-based system is suboptimal and the reporting functionalities fail to meet even basic client reporting requirements.

Overwogen alternatieven: ActiveCampaign

Redenen om over te stappen op Maropost: Client decision

Maropost

Opmerkingen: Overall, Maropost works well for email marketing, we use it for automated emails, recurring newsletters and ad hoc marketing campaigns. The tool is pretty good for allowing users of all levels of tech know-how to create content and send out campaigns. Customer support is excellent and always available via online chat.

Pluspunten:

Excellent support - I can always get help via live chat, email, or through our account team. Everyone is very professional and knowledgeable.

Minpunten:

Our company operates a network of stations which are all set up under a single account for ease of management but this introduces issues with access and slowness. We have thousands of lists and campaigns, which makes searching very difficult and the system very slow to load. It would be really nice if they carry the brand filter option or folder option to all their select fields. Sometimes I have to walk away from the page and come back to it because it loads so slowly.

Highly reccomend

Opmerkingen: The Maropost team has been great with ongoing education and management of new features.

Pluspunten:

The software is user friendly and simplified compared to other products. Their integration with our membership database had made our operations seamless, and even improved our best practices when it comes to email sending.

Minpunten:

We have not experienced any cons. When we have a new idea or question about best practices, their support team always has a fantastic solution or answer.