Wie gebruikt deze software?

Companies with more than 100 employees looking to streamline their HRIS process with a single database for HR, Payroll and Time & Attendance management and reporting.

Gemiddelde scores

66 beoordelingen
  • In totaal 4.6/5
  • Gebruiksgemak 4.5/5
  • Klantenservice 4.8/5
  • Functies 5/5
  • Waar voor je geld

Productgegevens

  • Beginprijs US$ 10.000,00/eenmalig
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Geïnstalleerd - Windows
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Optimum Solutions
  • http://www.optimumhris.com
  • Opgericht in 1981

Over Optimum HR

Starting at $10,000, Optimum HRIS offers cloud-based (OptiCloud) and in-house systems for Microsoft Windows & IBM AS/400 platforms. Our software includes Optimum Payroll, HR and Time & Attendance.

We specialize in helping companies with 100+ employees easily manage the difficult & cumbersome tasks of HR record-keeping & government reporting. Featuring a fully integrated single database, Optimum HRIS is a total solution for cost-effective HRIS management - learn more!

Functies van Optimum HR

  • 360-gradenfeedback
  • Aanstellen (van personeel)
  • Beheer van verlofuren
  • Beheer van voordelen
  • Payrollbeheer
  • Prestatiebeheer
  • Schadevergoedingsbeheer
  • Tijd- en aanwezigheidsbeheer
  • Volgen van sollicitanten
  • Werknemersdatabase
  • Werknemersprofielen
  • Wervingsbeheer
  • Zelfserviceportal

De nuttigste reviews van Optimum HR

Optimum Soluitions

Beoordeeld op 22-3-2016
Calixto R.
Vice President/Administrator
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
Functies en functionaliteit
5/5
Klantenondersteuning
Waar voor je geld

Opmerkingen: Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding - particularly Mr. Dave Collazo; who is always there to assist me with any questions I may have. Should he not be immediately available, he is always good at returning my phone calls and/or answering my emails. The only con that I can think of regarding Optimum is the many bugs that seem to pop up from time to time. For example, on PTO cash-outs, any amount of hours cashed is not automatically deducted from the PTO bank; thereby requiring that I manually deduct the hours cashed-out. Also, for some unknown reason, we always receive a scheduling error on Saturdays and Sundays; which also require manual correction. Please note that there are other minor bugs - nothing we can't cope with; but it would be nice if the errors could be eliminated. Several copies of our database have been sent to Optimum with no avail. In light of these minor issues, I still continue to praise Optimum and its customer service; and will recommend it to anyone looking for HR/payroll software. Thanks!!! - Cal.

Scheduling drama

Beoordeeld op 14-3-2016
Leanna C.
Payroll
Bron van de reviewer 
4/5
In totaal
3/5
Gebruiksgemak
Functies en functionaliteit
5/5
Klantenondersteuning
Waar voor je geld

Opmerkingen: From the beginning (2008) we believed this product would be an upgrade from the product we were currently using. However, we found out shortly after we started training that it was in fact way behind the product we had been using. That was a bit frustrating for me. We have 250+ employees and the ease of the Time and Attendance portion of your product was not very useful. It still takes longer than I would like to edit the punches and make changes to the employee time cards. The schedules don't allow a lot of wiggle room. (ex. if the employee takes a lunch earlier or later than "scheduled" it appears on 2 lines and becomes an edit, and the same with the in punch too early or outside the "schedule" it becomes an edit.)
The payroll processing it super good especially if you have automatic times cards with I do for my machine shop. And the supervisor payroll is all automatic so they are pretty much error free. I have issues of using the Rate Table for our insurance premiums and then when the employee doesn't make the entire premium payment, I have to run an entirely different report to see that. I would like to see it print on the deduction deviation report along with the other benefits and deductions that does not get taken from the employee check it would just make sense that way. This Software is always trial and error and has been from the beginning. Improvements are coming often and I would really like to see it all become more user friendly and less time consuming.

Nextek's Review of Optimum Solutions

Beoordeeld op 16-4-2012
Annette S.
Sr. Director of HR
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
Functies en functionaliteit
5/5
Klantenondersteuning
Waar voor je geld

Opmerkingen: Our company has been using Optimum since 2007. Optimum is a great cost effective tool which has allowed us to continue generating payroll in house. They are always open to suggestions on how to improve current features as well as suggest new ones. The support staff is knowledgeable and eager to help. They have great implementation teams that walk you through every step of the system set-up. I highly recommend Optimum Solutions software for all your Payroll or Human Resources needs.

Pluspunten: HR, Payroll, and Time and Attendance are fully integrated. It's easy to use and the support staff are great. Optimum offers an annual conference for their users which allows you to attend classes and interact with other users. Optimum stays on top of Payroll Law changes and implements updates to the system as needed.

Minpunten: Not all the reports have sort functions and some have limted sort functions.

User Review

Beoordeeld op 19-1-2015
Amanda K.
Payroll Administrator
Bron van de reviewer 
3/5
In totaal
3/5
Gebruiksgemak
Functies en functionaliteit
2/5
Klantenondersteuning
Waar voor je geld

Opmerkingen: Our company as been utilizing Optimum Solutions for payroll since 2012. Our company includes 28 locations, 10 states and 6,000 associates. Payroll is completed at each location and the corporate office (myself) handles the state and suta files, w-2's etc. Optimum seems to work ok for our company except for a few glitches here and there. The part I would like to see improvement on is the customer service. Most of our other companies/third part administrators have a very good understanding of our company and how we operate. I would like to see that from Optimum. When I call with an issue, I don't want to have to explain how we operate and all of the little details. I would like to see our representative know everything about our company and be able to answer a question quickly and give insight on what would be best for our company. I realize we aren't the only company our representative takes care of but I think it would be a huge improvement. Thanks!

An amazing solution to punch cards and hand calculated hours!!

Beoordeeld op 14-3-2016
Melanie H.
HR Generalist
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
Functies en functionaliteit
5/5
Klantenondersteuning
Waar voor je geld

Opmerkingen: We transitioned from time punch cards that were totaled by hand and then inputted into a payroll processing software. The biometric hand scan eliminated employees clocking other employees in. The ease of the flow from time & attendance to payroll has saved us countless hours!! Customer support has been very responsive to my emails and questions. The training and implementation process was amazing. The reports that come with the software are not as customizable as I would like. We haven't yet had the time to figure out the report-writer part. I would also like to see development around the training information. It would be really helpful to be able to create training programs that I can mass add employees under so that I don't have to go into each employee individually to add the training. Usually I have 50 people go through a training class at a time. It would be so much simpler to add them all at once.

Lees meer reviews