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Wat is ConnectWise ScreenConnect?

ConnectWise Control is de oplossing voor ondersteuning en toegang op afstand, perfect voor teams van elke omvang. Het is ontworpen met snelheid en betrouwbaarheid in gedachten en biedt mogelijkheden voor ondersteuning op afstand, onbeheerde toegang en vergaderingen op afstand met schaalbare beveiligingsfuncties die meegroeien met je behoeften. Beheer sessies moeiteloos, pas het uiterlijk aan op jouw bedrijf en maak de toolbox van je team op maat met de favoriete extensies en snelkoppelingen van iedereen. Wil je samenwerken met andere topgebruikers? Je kunt niet alleen dat doen,

Wie gebruikt ConnectWise ScreenConnect?

IT Professionals

Waar kan ConnectWise ScreenConnect worden geïmplementeerd?

Cloudgebaseerd
On-premise

Over de leverancier

  • ConnectWise
  • Gevestigd in Tampa, VS
  • Opgericht in 1982

Ondersteuning voor ConnectWise ScreenConnect

  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Australië, België, Canada, Duitsland, Ierland en nog 5 andere

Talen

Engels

prijzen van ConnectWise ScreenConnect

Beginprijs:

US$ 29,00/maand
  • Ja, heeft een gratis proefversie
  • Ja, heeft een gratis versie

ConnectWise ScreenConnect heeft een gratis versie en biedt een gratis proefperiode. ConnectWise ScreenConnect heeft een betaalde versie vanaf US$ 29,00/maand.

Prijsmodellen vraag een gratis proefversie aan

Over de leverancier

  • ConnectWise
  • Gevestigd in Tampa, VS
  • Opgericht in 1982

Ondersteuning voor ConnectWise ScreenConnect

  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Australië, België, Canada, Duitsland, Ierland en nog 5 andere

Talen

Engels

Video's en afbeeldingen van ConnectWise ScreenConnect

ConnectWise ScreenConnect Software - 1
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ConnectWise ScreenConnect Software - 5
Nog 6 andere bekijken
ConnectWise ScreenConnect-video
ConnectWise ScreenConnect Software - 1
ConnectWise ScreenConnect Software - 2
ConnectWise ScreenConnect Software - 3
ConnectWise ScreenConnect Software - 4
ConnectWise ScreenConnect Software - 5

Functies van ConnectWise ScreenConnect

  • Activiteitendashboard
  • Beheer van vergaderingen
  • Bestanden delen
  • Bestandsoverdracht
  • Chatten/messaging
  • Communicatie via meerdere kanalen
  • Controle en beheer op afstand
  • Diagnostische hulpmiddelen
  • Discussies/forums
  • Externe ondersteuning
  • Integraties van derden
  • Live chatten
  • Mobiele toegang
  • Onbeheerde toegang
  • Opnemen
  • Probleemoplossing
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime chatten
  • Samenwerkingstools
  • Scherm delen
  • Schermopname
  • Sessies opnemen
  • Taakbeheer
  • Toegang en controle op afstand
  • Toegang tot meerdere monitoren
  • Toegangsopties/machtigingen
  • Videochat
  • Videovergaderen
  • Waarschuwingen/Meldingen
  • Waarschuwingen/escalatie
  • Wachtrijbeheer
  • Zoeken/filteren

Alternatieven voor ConnectWise ScreenConnect

Stel klantenservice centraal in uw bedrijf. Maak klanten tevredener, agenten zelfstandiger en uw bedrijf gezonder. Meer informatie over Zoho Desk
LastPass bedrijfsoplossingen helpen bedrijven de controle te krijgen over hun identiteitsbeheer met eenmalige aanmelding (SSO), wachtwoordbeheer en meervoudige verificatie (MFA).
Met ISL Light software voor ondersteuning op afstand kun je een externe computer of een mobiel apparaat besturen. Het is platformonafhankelijk, veilig, snel, aanpasbaar. Meer informatie over ISL Light
Geïntegreerde bedrijfsmanagementoplossing die financiële, klantrelatie- en supply chain-processen automatiseert.
BeyondTrust Remote Support (voorheen Bomgar Remote Support) biedt veilige toegang tot en ondersteuning van elk apparaat of systeem, waar ook ter wereld.
Voer gesprekken met iedereen via elke desktop, browser, mobiele telefoon of videoapparaat overal ter wereld.
Ongelooflijk eenvoudige schermdelingstool voor vergaderingen ter plekke. Breng iedereen op één lijn wanneer ze niet in dezelfde ruimte zijn!
NinjaOne is een eenvoudige, alles-in-één oplossing voor IT-activiteiten die MSP's en IT-professionals graag gebruiken. Meer informatie over NinjaOne
Samanage is het IT-helpdeskplatform met de meeste recensies en de hoogste beoordelingen: lees wat de klanten zeggen!

Reviews over ConnectWise ScreenConnect

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,6
Klantenservice
4,4
Functies
4,5
Prijs-kwaliteitverhouding
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Gerry
Gerry
Manager of Project Services
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great product

5,0 2 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Jeev
Jeev
IT Lead in Canada
Geverifieerde LinkedIn-gebruiker
Farmaceutica, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

If you value your time and energy, use this software

5,0 5 jaar geleden

Opmerkingen: I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.

Pluspunten:

ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.

Minpunten:

No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.

Eerder overwogen alternatieven: LogMeIn Rescue

Redenen om voor ConnectWise ScreenConnect te kiezen: More features, less expensive, easier to deploy, saves me time, better support, and I've said it before, but the features. They are powerful and make my job so much easier.

Overgestapt van: TeamViewer Remote

Redenen om over te stappen op ConnectWise ScreenConnect: For the same reasons as I mentioned above, ConnecWise has more features, is less expensive, is easier to deploy, saves me time, and has a better support and development team.

Clayton
IT Manager in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Remote Management

5,0 2 weken geleden Nieuw

Pluspunten:

I love the responsiveness and options we get when using ScreenConnect. The Backstage has come a long way and the ability to send commands to all clients at once is a huge bonus.

Minpunten:

Sometimes you have to restart the service after an outage before it gets you back in.

Eerder overwogen alternatieven: TeamViewer Remote

Redenen om voor ConnectWise ScreenConnect te kiezen: The unreliability made us switch to ScreenConnect.

Overgestapt van: Splashtop

Redenen om over te stappen op ConnectWise ScreenConnect: Cost and reputation made us pick ScreenConnect over the other options.

Adam
IT in Australië
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The price is right, it has enough features that were not that easy to integrate, its reputation has

3,0 5 jaar geleden

Opmerkingen: see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'

Pluspunten:

THE price compared to TEAMVIEWER AND LOG|ME in i was not a large operation so the licensing suited i loved the idea that i could make it a subdomain of my site or just have a link and it was White labelled affordable once i was remotely connected it was fine It has many integrations and partnered up with a lot of companies

Minpunten:

Its a pity you have not a better business relationship with antivirus companies in most occasions and it was happening more and more that it would be picked up as a virus --- not good and worrying it has many integrations and features ---- these features were hard to install and because there was many versions - most the time hard to get the right compatibility -- these integrations should be one click or a signup here and there --- i wouldnt have minded paying good money if these would at least work It was not very intiutive some tasks -- like the whole process i would go through with clients download the exe or file then double click on it --- if you miss it , it will be in your downloads then click run follow prompts then allow and no at this point i would sometimes get a prompt to update the software not good, not good at all your sales and support staff could not give a dam because i was a small 1-15 users account it was not very easy and intuitive initially to do file transfer - have you used team viewer? most respectable organisations wont allow 8041 port through there firewall it has lost its good reputation that support users at the large universities have originally given it being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool with all the quality secure easy products on the market these days | cisco webex|

Eerder overwogen alternatieven: TeamViewer Remote, SysAid, LogMeIn Pro en SolarWinds Service Desk

Redenen om voor ConnectWise ScreenConnect te kiezen: ITS REPUTATION HAD AND THE SOFTWARE BECAME TO MUCH MAINTANENCE AND ALL THE ABOVE other products have a few controls to update and easy interface and are not seen as malicious software and less problematic they just work!

Overgestapt van: TeamViewer Remote

Redenen om over te stappen op ConnectWise ScreenConnect: CHEAP -- LIKE THE EASY SETUP OF MY DOMAIN AND THE SCREENCONNECT SUB DOMAIN -- appropaite licensing -- i was excited by the integrations - that was a let down i read a review i think about it at the standford University in the states -- the support team saying its all they need or very good. if you need my help or more answers feel free to call me 0499235506 AUSTRALIA ADAM

Lance
Operations Manager in VS
Computer- en netwerkbeveiliging, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Screenconnect - vital remote support tool

5,0 2 maanden geleden

Opmerkingen: We've been using this product for several years and it's the best remote support tool I've used to date. The ability to share multiple monitors, transfer files and use the backstage environment are all critical to my teams daily success in providing remote support.

Pluspunten:

My team and I use Connectwise ScreenConnect daily to provide remote support, diagnostics, patching, virus remediation, etc.. It's fast, very flexible, provides a shell environment called backstage that allows us to tweak computers without impacting the end user.

Minpunten:

There's nothing currently that I dislike about the product.

Jonathan
Jonathan
System Engineer in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A lot of value for dollar with ConnectWise Control

4,0 3 jaar geleden

Opmerkingen: Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our servers to a remote support tool like ConnectWise Control or TeamViewer, but this tool has made remote server administration much simpler.

Pluspunten:

ConnectWise Control has a great web view that allows us to quickly find the computer/server we're looking for. We can run standard command line and PowerShell commands through the web interface to quickly gather information or troubleshoot a user's computer without impacting the user experience. The screen share is very fast and reliable and often preferred over Remote Desktop sessions. It's also very nice to be able to switch between user sessions on the computer, like when interacting with a Remote Desktop server and needing to assist a specific user on the Remote Desktop server.

Minpunten:

The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer.