Wie gebruikt deze software?

Deputy ondersteunt de volgende sectoren; horeca, detailhandel, evenementen, gezondheidszorg, bouw, onderwijs, kinderopvang, beveiliging, service en alle andere sectoren die hun personeel moeten beheren.

Gemiddelde scores

551 beoordelingen
  • In totaal 4.7/5
  • Gebruiksgemak 4.6/5
  • Klantenservice 4.7/5
  • Functies 4.5/5
  • Waar voor je geld 4.7/5

Productgegevens

  • Beginprijs US$ 2,50/maand
  • Gratis versie Ja
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Deputy
  • https://www.deputy.com/
  • Opgericht in 2009

Over Deputy

Deputy is een meervoudig bekroonde tool voor personeelsbeheer. Met Deputy kun je binnen enkele minuten personeelsroosters voltooien en vervolgens met één klik naar je team verzenden, eenvoudig personeelsverlof beheren, tijd en aanwezigheid bijhouden en je urenstaten naadloos synchroniseren met de loonlijst. Deputy integreert met meer dan 300 toonaangevende POS- en payroll-leveranciers voor compleet vertrouwen. Met gratis iOS- en Android-apps kun je je bedrijf vanaf elke locatie beheren. Begin vandaag nog met je gratis proefversie.

Functies van Deputy

  • FMLA bijhouden
  • Kalenderbeheer
  • Overurenberekening
  • Personeelsplanning
  • Rapportage en analyse
  • Tijd bijhouden
  • Zelfserviceportal
  • Geautomatiseerde planning
  • Geplande distributie
  • Messaging
  • Mobiele toegang
  • Online tijdklok
  • Payrollbeheer
  • Rapportage en analyse
  • Resourcebeheer
  • Wisselen van dienst
  • Afspraakplanning
  • Faciliteitsplanning
  • Geautomatiseerde planning
  • Groepsplanning
  • Klasplanning
  • Multilocatie
  • Personeelsplanning
  • Realtime planning
  • Reserveringsbeheer voor kamers
  • Resources plannen
  • Waarschuwingen/Meldingen
  • Biometrische herkenning
  • Messaging
  • Mobiele toegang
  • Online ponskaart
  • Payrollbeheer
  • Ponskaart
  • Rapportage en analyse
  • Roosterbeheer
  • Vakantie en verlof bijhouden
  • Werknemers bijhouden
  • Werkstations bijhouden
  • Ziekteverlof bijhouden
  • Automatische tijdregistratie
  • Factureerbare en niet-factureerbare uren
  • Factureren
  • Meerdere factureringstarieven
  • Mobiele tijd bijhouden
  • Offline time bijhouden
  • Overurenberekening
  • Roosterbeheer
  • Vakantie en verlof bijhouden
  • Werknemersdatabase
  • Beheer van verzuimbeleid
  • Controle van goedkeuringsbeheer
  • FMLA bijhouden
  • Kalenderbeheer
  • Personeelsplanning
  • Verlof- en afwezigheidsrapportage
  • Zelfserviceportal
  • Beheer van onderaannemers
  • Budgettering/prognoses
  • Levenscyclusbeheer van personeel
  • Personeelsplanning
  • Prestatiemeetwaarden
  • Tijd- en aanwezigheidsbeheer
  • Vaardigheden bijhouden
  • Variabele werkkrachten
  • Werkprognoses
  • Wervingsbeheer

De nuttigste reviews van Deputy

Excellent & Easy to Use Time Management System

Beoordeeld op 28-10-2016
Glenda M.
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Pluspunten: The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Minpunten: The Android app doesn't provide as many features as the IPhone app.

Outstanding Customer Support

Beoordeeld op 10-11-2016
Rachael C.
Australia & New Zealand Payroll officer
Vrije tijd, reizen en toerisme, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: GetApp
4/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.

Pluspunten: Worked closely with our team to add additional features required
Fast response time
Realistic time-frames
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Ensures Compliance
Reporting functions
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive

Minpunten: More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.

The Daily Users thoughts on this Time Sheet Tracker

Beoordeeld op 12-1-2020
Jenna H.
Office Manager
Diergeneeskunde, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
4/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall great feelings towards this product. It is easy to use. Makes sense to the new employees, makes keeping track of my time so much better.

Pluspunten: I love the daily photos your staff have to take. I love that it flows so well with Gusto. I truly enjoy how easy it is to clock in and out on a daily basis. It has a very friendly user format. I love how easy it is to edit the time when I screw up and forget to clock back in after my break. I like how I can see who is working on what days. It helps with planning ahead with the schedule.

Minpunten: I truly get frustrated when it automatically adds your 30 min break if you did not take one. Sometimes it can be hard to get the picture taken to clock in and out. I have had to restart the device a few times, and when you are done for the day and need to get going, that can be very frustrating. It would be a nice feature to see when other staff are asking for time off, so I do not bother asking for that time off as well if I do not need to take that same time off.

Couldn't survive without Deputy

Beoordeeld op 10-10-2019
Lara H.
Director
Facilitaire diensten, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: As a company that provides rapid response (24/7) labour hire to Mines & Industrial clients, it is essential that we can advise staff of their shifts quickly & accurately. We can have up to 3 roster changes per day (for 22 staff) and are currently saving up to 11hrs per week in admin time just by adopting the rostering & timesheet features of Deputy. Couldn't survive without this program!

Pluspunten: Easy to set-up with no costly IT service visits. Being a free app removes any hesitation by staff to adopt this software. Can immediately advise staff of last minute shift changes and they can advise of their availability to HR (preventing any clashes)

Minpunten: Don't seem to be able to approve timesheets from HR mobile phone app anymore.

No bad until you try to leave

Beoordeeld op 27-8-2018
Natalie O.
Owner
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
3/5
In totaal
2/5
Gebruiksgemak
3/5
Functies en functionaliteit
1/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.

Pluspunten: It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.

Minpunten: Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.

Antwoord van de leverancier

van Deputy op 20-9-2018

Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!

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