MassageBook

MassageBook

door 2Book

Wie gebruikt MassageBook?

Dankzij dit platform kunnen kleine tot middelgrote massagepraktijken, professionals in lichaamswerk en dagspa's concurreren met hun grotere rivalen.

Wat is MassageBook?

Voor de massageprofessional:
MassageBook is een webgebaseerde softwareoplossing voor praktijkbeheer via desktop, mobiel en tablet waarmee professionals in massagetherapie en lichaamswerk zakelijk succes kunnen bereiken door het vereenvoudigen van de planning, marketing en online zakelijke functies.

Voor de consument van massage- en lichaamswerkdiensten:
MassageBook is de toonaangevende nationale gids voor professionele massagetherapeuten, die het vinden en boeken van lokale massagetherapeuten vereenvoudigt.

MassageBook - Details

2Book

https://www.massagebook.com

Opgericht in 2013

MassageBook - Prijsoverzicht

MassageBook heeft een gratis versie en biedt een gratis proefperiode. MassageBook betaalde versie vanaf US$ 9,99/maand.

Beginprijs

US$ 9,99/maand

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Documentatie

Ondersteuning

Kantooruren

Online

Functies van MassageBook

Afspraken software
Afspraakherinneringen
Geautomatiseerde planning
Groepsplanning
Kalendersynchronisatie
Klantendatabase
Mobiele toegang
Multilocatie
Online betalingen
Online reserveren
Reserveringsbeheer voor kamers
Terugkerende afspraken
CRM
Factureren
Financieel beheer
Inkoop
Leveranciersbeheer
Marketingmanagement
Orderbeheer
Personeelsbeheer
Plannen
Prestatiemeetwaarden
Projectbeheer
Tijd en onkosten bijhouden
Trainingsbeheer
Voorraadbeheer
Afsprakenbeheer
Behandelingspakketten
Beheer van cadeaubonnen
Foto's voor en na
Klantenbeheer
Naleving van HIPAA-richtlijnen
Voorraadbeheer
Afsprakenbeheer
Beheer van cadeaubonnen
E-mailmarketing
Factureren
Klantenbeheer
Multilocatie
Personeelsbeheer
Praktijkbeheer
SOAP-notities
Verkooppunt
Afspraakbevestigingen bijhouden
Afspraakplanning
Betalingsherinneringen
E-mailherinneringen
Herinneringen voor telefoongesprekken
Kalenderbeheer
Online reserveren
Opnieuw plannen
SMS-herinneringen
Terugkerende afspraken
Afsprakenbeheer
Klantenbeheer
Loyaliteitsprogramma
Payroll en provisies
Personeelsplanning
Verkooppunt
Voorraadbeheer

Reviews van MassageBook

5 van 150 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,5/5
Klantenservice
4,7/5
Functies
4,4/5
Waar voor je geld
4,7/5
David O.
Owner
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 31-1-2019

"Just What I Need To Manage My Practice"

Opmerkingen: I think that Massagebook really - and quite brilliantly - crosses the chasm that is often never, truly crossed by many companies out there: they connect the ever-ellusive Benefits of [a] Service with its Features. They are massage therapy practitioner-centric - we are their Clients (as well as their Customers) - delivering functional, beautiful, intuitive, and comprehensive services that are needed and desired most by massage therapy practitioners.
I stay because I feel like they have and continue to develop the software Just For Me. I like that :D

Pluspunten: Massagebook is a complete software solution for my sole-proprietorship - detailed reports and appropriate and sane-levels of engagement with my clients are both built into Massagebook, two very important aspects of running my business.
Their mobile-accessibility - for both business-owner and its customers - is impeccable.
The marketing and promotional components are integrated very well into the CMS function.
Their payment portal only gets better and better - rates are fair, Referral Fees (from MB-domain-originated promotion, of which I have garnered several New customers) are nominal.
Their business Goals of making things "easy" is apparent in their Customer Service: knowledgeable, persistent, easily- and readily-accessible, and in the new Features they roll out on a regular basis.
The cost for their service is definitely worth paying - basically: it pays for itself in the time & money it saves me doing it "the old way".
I feel like everyone at Massagebook cares about the success of my massage therapy practice - from the regular emails from rep and the Massagebook Team to their blogs about How To maximize the use and benefits of the software to make my practice management Better, I learn more and more not only How to use the software, but also Why. They've really nailed down Delivering Value, and I am a loyal customer because I know they're interaction with me as a customer helps me be a better massage therapist AND businessperson.

Minpunten: As with most software subscriptions out there, there are features that I could use more of in my practice - but Massagebook is ALWAYS working to make the current ones Better and develop new ones for the benefit of the majority of its users. Over the 5 years I've been with Massagebook, they always seem to come through, albeit at the cost of time. I will always wish for a Perfect Product, and the Massagebook Team has and will always rise to the challenge by hearing my suggestions and requests and moving toward a more-efficient and easy software to use.

  • Bron van de reviewer 
  • Beoordeeld op 31-1-2019
Erskine M.
Licensed Massage Therapist
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 19-12-2019

"EM Wellness Massage Review for Massagebook "

Opmerkingen: I can truly say that I have matured in understanding how to run and manage my business more efficiently because of Massagebook. Love them and don't see myself using any other booking app in the near, or distant future.

Pluspunten: Can’t say enough good things about Massagebook; recently, they increased the cost of the monthly subscription and I didn’t give it a second thought, because it’s well worth every penny. My business is so much more professional and flows more efficiently. I use it several times daily. Love the fact that if you cannot afford to pay for an expensive website, this is just as good – and the beauty is I have viewed several of my Wellness comrade’s sites and no two site looks alike, which is a great accomplishment – kudos! I could go on-and-on… I Highly recommend this booking app for all massage therapist who needs to run their business-like a Pro on a budget Features I Love:
Appointment Scheduling
Marketing
Soap Notes
Intake Forms
The Analytic of the business
Excellent customer support

Minpunten: I would say the only Con for me is, not being able to implement my own custom Gift Certificates and not use there’s – they’re too generic looking.

  • Bron van de reviewer 
  • Beoordeeld op 19-12-2019
Robin S.
Owner
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 23-4-2020

"Excellent platform and customer service."

Opmerkingen: Over all, my experience with Massagebook has been positive. The customer service is excellent.

Pluspunten: I enjoy the ease of use. My clients frequently comment on the ease of use and their appreciation for the appointment reminders. I also like the fact That I can control so many settings and features.

Minpunten: One feature that I would like to see if the ability for clients to tip when paying online.

Antwoord van de leverancier

van 2Book op 27-4-2020

Thank you for your review, Robin

You'll be happy to know that the ability for clients to pre-pay a tip when booking online will be made available in two weeks time!

More great enhancements are on the way as well...

  • Bron van de reviewer 
  • Beoordeeld op 23-4-2020
Keith P.
Master Massage Therapist
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 10-11-2017

"Great features and functionality for a new therapist but... Experienced therapists it's lacking"

Opmerkingen: The free version of the software is packed full of front line features including preset website, easy scheduler features and basic soap notes. Customer Services is eager to listen and the software is evolving. Does have some reporting capabilities and keeping track of clients is typical of online booking software. Overall, for a new therapist of for someone that is taking their business to an online scheduler it is useful.

Pluspunten: If you are a new therapist or just now going online with your scheduler this software is a nice start. Clean slick interface designed for the therapist that doesn't have much experience with business operations. Typical online scheduler with a few embedded features that can help.
Easy front end features that you can use to get up in running quickly. Customer support is always friendly and seems to listen which is a huge plus.
It comes with a preset website and if you want to take credit cards and gift cards they have teamed up with Stripe online processing.
You can embed massage book into your social media accounts to take appointments as well as start and maintain email campaigns.

Minpunten: Key back office features cannot be customized and lack user friendly capabilities . Still have to get out the adding machine. NO VOID Button! Features are preset and the idea behind customizing your in take forms, soap notes, and website are very, very limited for the price of premium subscription. Furthermore, the premium price relays very heavily on emails. Text reminders are okay but you don't know if the client ever receives those alerts. Lacks accountability for therapist to client interaction through the online experience. My clients don't like it and still call to schedule an appointment. I have done by part to integrate my website (personality I hate their preset website), and my social media accounts. I will not set up another credit card account. I use square which should be an option. Overall, if you are a new to the online scheduling world it is a good start. Seasoned business owners will have issues paying for a premium service they cannot tailor to their needs. Customer Service takes everything under advisement and states they are working on it. Which I am sure they are. For me I am downgrading to the free version until either improvements are made or I find something better for the money.

  • Bron van de reviewer 
  • Beoordeeld op 10-11-2017
Kathy P.
Owner/ Licensed Massage Therapist
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 1-4-2020

"Great Things"

Opmerkingen: So far, it is the best for the money. I use ABMP so I did get a great discount on the over price. The multiple features are great!

Pluspunten: The ease of use is the best. I love that it includes the ability to sell gift cards, series of packages, memberships and more. This is really helping my business to grow

Minpunten: I would like to have more creative ability on the email marketing side, gift cards and website.

  • Bron van de reviewer 
  • Beoordeeld op 1-4-2020