--- description: Ontdek de plus- en minpunten van EasyCall Cloud en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EasyCall Cloud - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/30007/call-center/software) > [EasyCall Cloud](/software/147346/easycall-cloud) # EasyCall Cloud Canonical: https://www.capterra.nl/software/147346/easycall-cloud Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/147346/easycall-cloud?page=2) > De online oplossing voor het volledige beheer van inkomende en uitgaande gesprekken. > > Oordeel: score van **4.4/5** door 17 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt EasyCall Cloud? Kleine tot grote callcenters, inkomende-uitgaande televerkoop - uitgaande telemarketing ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 17 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.8/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: easy4cloud - **Locatie**: Milano, Italië - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: € 25,00 - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Italiaans, Spaans - **Beschikbare landen**: Italië, Spanje ## Functies - Automatic call distribution (ACD) - Automatisch nummers kiezen - Automatische nummerkiezer - Beller-ID - CRM - CTI (Computer Telephony Integration) - Callcenterbeheer - Campagnebeheer - Chatbot - Contactenbeheer - Controle van oproepen - Geautomatiseerde routing - IVR - Inbound callcenter - Interactie bijhouden - Opnemen - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Oproepregistratie - Oproepscripts - Outbound callcenter - Planning voor terugbellen - Predictief kiezen - Rapportage en analyse - Rapportage en statistieken - VoIP - Voicemail - Wachtrijbeheer ## Integraties (2 in totaal) - Telegram - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Telefonische ondersteuning - Chatten ## Categorie - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) ## Gerelateerde categorieën - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) - [Softphone software](https://www.capterra.nl/directory/31029/softphone/software) - [VoIP-software](https://www.capterra.nl/directory/30940/voip/software) - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) - [Predictive dialer software](https://www.capterra.nl/directory/30597/predictive-dialer/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [CallHippo](https://www.capterra.nl/software/159578/callhippo) — 4.4/5 (675 reviews) 3. [Gong.io](https://www.capterra.nl/software/157969/gong-io) — 4.8/5 (560 reviews) 4. [JustCall](https://www.capterra.nl/software/157853/justcall) — 4.1/5 (223 reviews) 5. [Aircall](https://www.capterra.nl/software/144486/aircall) — 4.2/5 (458 reviews) ## Reviews ### "EasyCall Rating" — 5.0/5 > **Querobim** | *26 december 2019* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is software with ease to make and receive calls. The configuration for using Voip helps to make calls faster. There is a feature for transferring calls between extensions and another called "Pendulum", which alternates between calls. For not receive calls, exist a resource for pauses. It possible control the time of work with use the logins accounts. > > **Minpunten**: When you sign in, it automatically pauses, which can make the user forget and remain paused. In addition, there is no warning that the pause has ended, which may cause inconvenience. ----- ### "Fast, Easy to Use, and Reliable" — 4.0/5 > **Geverifieerde reviewer** | *26 augustus 2025* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: EasyCall Cloud is very intuitive and quick to set up. The interface is straightforward, which makes it easy for new users to get started without a steep learning curve. Tasks that normally take longer with traditional systems can be completed in just a few clicks, and call quality remains consistent even when moving fast. This combination of simplicity and speed saves time for the team and makes day-to-day operations much smoother. > > **Minpunten**: I experienced a few small bugs in the beginning, but the support team responded quickly and solved them without delay. > > My overall experience with EasyCall Cloud has been very positive. The platform is easy to use, fast, and reliable for daily operations. Even when small issues came up, the support team was quick to resolve them, which gave me confidence in the service. It has saved me time, improved efficiency, and made communication smoother across the team. ----- ### "Connection management tool" — 2.0/5 > **Diogo** | *16 juli 2019* | Telecommunicatie | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The tool has a large and functional database. It is possible to manage calls by year, month, day and hours. The number of incoming calls, among other management activities. > > **Minpunten**: It has many implementation issues and features. Because it is a java file, it is known to have a hardware failure ----- ### "Programma perfetto per la gestione delle chiamate" — 5.0/5 > **Gianni** | *10 juli 2024* | Draadloos | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Utilizziamo questo software da diversi mesi e posso affermare con certezza che ha trasformato radicalmente la nostra gestione delle chiamate, sia per il servizio clienti che per il nostro reparto vendite. L'efficienza e la facilità d'uso del programma hanno semplificato notevolmente le nostre operazioni quotidiane, migliorando la nostra produttività e la soddisfazione dei clienti. Inoltre, l'assistenza clienti fornita è impeccabile: sempre disponibile, competente e pronta a risolvere qualsiasi problema in tempi rapidissimi. Consiglierei questo software a chiunque cerchi una soluzione affidabile e di alta qualità per la gestione delle chiamate. > > **Minpunten**: Non abbiamo riscontrato particolare svantaggi per il software. ----- ### "Freedom for your business" — 5.0/5 > **Carmelo** | *7 mei 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The most important feature of the software is the complete cloud implementation of all the functionalities, starting from CRM administration and configuration to the operator seat. This let you assemble a working team in a very smart way no matter if they work in office, in a cowering or from home. The web user interface is very easy to use for everyone. The social integration, the predictive and geo dialing let you set up very smart customer interaction workflow. > > **Minpunten**: The missing feature is the mobile version of the software (but i think the first release is planned in the very near future). ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/147346/easycall-cloud?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/147346/easycall-cloud) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens