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Wat is Textmagic?

TextMagic is een volledig uitgerust platform voor zakelijke sms-berichten waarmee bedrijven van elke omvang sms-berichten in bulk kunnen verzenden naar hun klanten, medewerkers en partners. De service kan worden gebruikt om sms-meldingen, waarschuwingen en bevestigingen naar klanten te verzenden en om sms-marketingcampagnes uit te voeren.

Wie gebruikt Textmagic?

TextMagic is de favoriet bij kleine bedrijven over de hele wereld die profiteren van de hoge percentages voor bezorging en lezen van sms-berichten.

Textmagic Software - 1
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Textmagic Software - 3
Textmagic Software - 4
Textmagic Software - 5

Twijfels over Textmagic? Vergelijk met een populair alternatief

Textmagic

Textmagic

4,6 (212)
US$ 4,90
eenmalig
Gratis versie
Gratis proefversie
56
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4,6 (212)
4,4 (212)
4,5 (212)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
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US$ 0,00
maand
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41
10
4,3 (50)
4,3 (50)
4,2 (50)
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Reviews over Textmagic

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,6
Klantenservice
4,5
Functies
4,4
Prijs-kwaliteitverhouding
4,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Nate
Nate
Co-Founder in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

TextMagic is there when others aren't

5,0 6 jaar geleden

Opmerkingen: It was August 28th, 2017. Hurricane Harvey had landed in Houston and was causing a record amount of flooding. People were dying, and thousands were still trapped in their homes. I made a simple website for my buddy's church, so his friends could keep track of all of the parishoners that needed rescue. The website quickly went viral however, and soon the entire city was using it as a way to track the rescue cases. Rains continued to pound Houston, and what started as a simple website that I made in 6 hours now was literally the only thing standing in the way of death for thousands of people still trapped by the rising floodwaters. We had a problem, though. Some of the people were getting rescued but not being marked "SAFE" on the site. This resulted in wasted resources, as rescuers would would go to a house and find nobody there, the homeowner having already been rescued hours earlier. We had to come up with a solution to this problem. Luckily, we had all of their phone numbers, so we decided to text them all. It was 2 AM in Texas, and I needed to have it done overnight because we were expecting more waves of signups in the morning. I tried Twilio but nobody answered the phone or replied to my urgent messages. Luckily, TextMagic picked up the phone and I got a working account in minutes. We sent out thousands of SMS overnight. TextMagic was there when others weren't. We ended up saving 25,000 people that week, a number which would have been smaller if not for TextMagic.

Pluspunten:

The customer service is excellent. I don't recall the woman's name, but it was the best customer service I have ever received for any product, in a literal life or death situation.

Minpunten:

I couldn't tell at first glance, by looking at the website, if it was ready for enterprise solutions or not

Judi
Judi
Corporate Recruiter in VS
Geverifieerde LinkedIn-gebruiker
Vervoer/over de weg/per spoor, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Necessary & Unnecessary features

4,0 6 jaar geleden

Opmerkingen: Not getting notifications that a message wasn't delivered is a detriment to Text Magic and my ability to do my job effectively. Our text message program with our customer base is pivotal to success within my company so it's vital to know if messages are reaching my customers.

Pluspunten:

Ease of setting up and using templates!!

Minpunten:

Unnecessary feature - The email notifications that someone unsubscribed to your messages. If I get a text that says "STOP" from the person sending it, then I don't need an email telling me that they sent a message saying STOP. It's redundant & unnecessary. Necessary/needed feature - You really need to develop an email notification when a text message is undelivered. I've sent several messages that were undelivered and I only discovered that they weren't delivered when I checked my history for a completely different message.

Reactie TextMagic

6 jaar geleden

Thank you for taking the time to share your review. We highly value our customers and their feedback. We are sorry to hear that our unsubscribed recipient notification is not useful for you. For your information, all email notifications can be modified under your account settings. To improve this feature, we will add the "Unsubscribe" option to our sent notification email so that you can turn off this notification with a single click. Unfortunately, we do not send an email for each failed message due to limited server resources. We recommend that you keep track of the delivery rate via TextMagic Web App by checking the message status in History or checking the overview under Reporting. You can also enable a notification to receive a daily report of your messaging statistics and go to your message history with a single click. Should you have any delivery issues in the future, please do not hesitate to email us: [email protected].

Kamran
Senior Infrastructure Network Engineer in VK
Management non-profit organisaties, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Text Magic service has dropped in past few years

1,0 7 maanden geleden

Opmerkingen: Exprerience has been very horrible.
1) Everyday there is delay in sending the sms to users (MFA SMS)
2) Support has no clue with issue on their system, so never get confirmation if there is issue on textmagic
3) Once the issue is resolved there is no report to update about the issue i.e reason for issue and what steps are taken to avoid it in future.

Pluspunten:

Have used Text Magic for our MFA SMS service for more then 5 years

Minpunten:

Textmagic has lost its reliblity which we got three years ago

Reactie TextMagic

6 maanden geleden

Thank you for sharing your concerns and for being a long-term user of TextMagic. We are sorry for the issues you've faced with our service, especially concerning SMS delays and the lack of effective support. We understand the importance of reliable and timely communication, especially for MFA purposes. Please know that we take your concerns seriously and are actively working to address these issues to prevent future occurrences.

Atendi
IT Manager in VS
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

An Amazing SMS Marketing Software

5,0 4 maanden geleden

Pluspunten:

I like the mobile marketing features It comes with amazing SMS Marketing and SMS survey capabilities

Minpunten:

With Textmagic. we have had it easy handling SMS Marketing. No issues.

Nicolas Frichot
Nicolas Frichot
IT Specialist in Mauritius
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

TextMagic: Communicate Directly With Your Audience

5,0 5 jaar geleden

Opmerkingen: I managed to launch successful promotional and communications campaign, and have the message get right away to the targeted audience as compared to other means where the message opening rate is low (email) or where the message gets lost in a flood of content (social media). Great experience. I definitely recommend.

Pluspunten:

I love the fact that their SMS delivery rate are almost at 100%. The SMS length calculator is very useful and helps in saving costs. Their pre-build SMS templates are very useful and helps save time and copy-writing efforts. Best of all, the multiple numbers from which the SMS can be sent, if not the most sought Custom Sender ID, for optimal branding.

Minpunten:

I would appreciate that the prices get lower, or packs for unlimited SMS's for a day for example, were available.