RMS Marina

RMS Marina

door RMS - The Hospitality Cloud

Wie gebruikt RMS Marina?

Speciaal ontworpen om aan de behoeften van de jachthavensector te voldoen.

Wat is RMS Marina?

RMS Marina is een cloudgebaseerd vastgoedbeheersysteem dat geavanceerde oplossingen biedt voor het beheer van jachthavens. RMS is ontworpen voor jachthavens met één of meerdere accommodaties met elk niveau van complexiteit en vereenvoudigt de exploitatie van je jachthaven. Aanpasbare en eenvoudig te gebruiken, primaire functies omvatten: reserveringen van ligplaatsen, portal voor gastbetalingen, facturering, verkooppunt, onderhoud en reparatie, online kaart van de jachthaven, automatische e-mail en sms, e-mailcampagnes en creditcardverwerking.

RMS Marina - Details

RMS - The Hospitality Cloud

https://www.rmscloud.com/

Opgericht in 1983

RMS Marina - Prijsoverzicht

RMS Marina vanaf US$ 99,00/maand. RMS Marina heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor RMS Marina.

Beginprijs

US$ 99,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Online

Functies van RMS Marina

Maritieme software
Administratiebeheer
Ballasttabel
Beheer van scheepsbemanning
Bootonderhoud
Maritiem beheer
Opslagbeheer
Plannen
Routering

Reviews van RMS Marina

5 van 285 reviews worden weergegeven

In totaal
4.4/5
Gebruiksgemak
4.2/5
Klantenservice
4.5/5
Functies
4.3/5
Waar voor je geld
4.2/5
Josh R.
Operations Manager
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 30-8-2019

"WE love RMS and wish we had switched sooner!"

Opmerkingen: Overall our experience has been great! All the automation saves us lots of time and makes us look more professional as well.

Pluspunten: We like that it's cloud-based so we can access it from anywhere on any device at any time we choose. It's also very user-friendly for those taking reservations and the ability to easily take online reservations is great.

Minpunten: Can be a little challenging when making changes in the backend, but if we ever have any issues tech support walks us through it.

Antwoord van de leverancier

van RMS - The Hospitality Cloud op 4-9-2019

Thanks for your positive feedback Josh! We are thrilled RMS is helping your campground reach its full potential. We are glad our user-friendly system is making managing your property easier. RMS is committed to ongoing software development and exceptional customer support.

  • Bron van de reviewer 
  • Beoordeeld op 30-8-2019
Gerard I.
Manager
Horeca, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 24-2-2020

"Review of RMS Ultra Lite"

Opmerkingen: I have found that RMS is incredibly capable but not so user friendly from my home with the desk top PC. With my laptop it has most often been when we are overseas and then the system has given me major headaches. The solutions are often there but much of the information inside FAQ's, for example, isn't aimed at users who are not using the full version.

Pluspunten: The relatively low cost is its best benefit.

Minpunten: I have never considered the RMS system to be as "user friendly" as the systems that I had previously used. Perhaps it's simply the Ultra Lite version, whch RMS no longer want to support, but the cost structure of the next step up (RMS Lite) is far too great for me.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 24-2-2020
Preeti V.
Owner / Manager
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 17-1-2020

"Great Software and Customer Service"

Opmerkingen: Overall dealing with RMS in system wise has been great and Customer service are easy to talk to, friendly, explain things with ease they don't rush you. The team know there system and how to explain :-)

Pluspunten: The ease of using the software and amount of work that can be done with one product.

Minpunten: So far nothing, I'm learning things everyday and so far like it all

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 17-1-2020
Ron B.
Owner
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 25-4-2019

"Faulty product with crappy support"

Opmerkingen: I have started the selection process for another product because I want proper support.

Pluspunten: It works, as far as direct bookings and Booking.com bookings are concerned.
It synchronises well with Booking.com. we have had no over bookings.

Minpunten: RMS is not capable to connect my hotel to Expedia. REALLY, I am not kidding. RMS passes the wrong currency. We are located in Cape Verde and they pass our prices to Expedia in Australian dollars.
RMS have been working on this for over a month now. I have to beg for updates on this problem and all they have told me is that it is a very complicated problem (where it really is only a matter of passing the right currency for the selected country).
Less important but still annoying problems are: Old (fashioned) user interface: Not all the screens work on a Mac, some screens only work in full screen mode. The application is not scalable/responsive.

Antwoord van de leverancier

van RMS - The Hospitality Cloud op 11-6-2019

Thank you for posting your feedback and Ron, we appreciate the opportunity to discuss this openly and frankly with you.

The information provided has been escalated with the entire global support team, especially the UK team.

Receiving unfavourable feedback is never nice to hear, but its a powerful tool that can be used in the ongoing training and development of our team.

We are sorry we failed to deliver the level of service you expected and required and please rest assured that corrective steps have been taken with respect to your particular circumstances.

Best regards,

Peter Ferris
Director of Global Sales & Marketing

  • Bron van de reviewer 
  • Beoordeeld op 25-4-2019
Kulia P.
Rooms control
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 10-1-2020

"Used for guest"

Opmerkingen: Overall it’s good, we don’t use it anymore but it’s easy to work with

Pluspunten: It was a little hard to use this software at first but after that it was good. We used it for our front desk to check people in and out

Minpunten: There was no notes section or alert section to put important things about the guest so others could read about it

Antwoord van de leverancier

van RMS - The Hospitality Cloud op 13-1-2020

Hi Kulia - Thank you for taking time out to leave a review for us.
RMS does have many features and like any software it takes some time to get used to however we try to make this process easy with our online help centre https://helpcentre.rmscloud.com/ and with our phone support. Feel free to use above resources in future.
Also Thank you once again for valuable feedback re notes and alert section - We do have a notes alert system in the software that can trigger an important message to any department upon check in or at other intervals. Please see more details in the following link https://helpcentre.rmscloud.com/reservations/reservation-message-alerts

  • Bron van de reviewer 
  • Beoordeeld op 10-1-2020