door Bernard Health4.3 / 5 125 beoordelingen
Wie gebruikt deze software?
Small and medium-sized employers who want to spend less time administering HR.
Gemiddelde scores125 beoordelingen
- In totaal 4.3 / 5
- Gebruiksgemak 4.3 / 5
- Klantenservice 4.4 / 5
- Functies 4.1 / 5
- Waar voor je geld 4.5 / 5
- Gratis versie Nee
- Gratis proefversie Nee
Cloud, SaaS, Web
Mobiel - iOS native
- Bernard Health
- Opgericht in 2008
All of HR in one place (finally!). BerniePortals all-in-one, cloud-based HR software gives employers and HR admins one simple, streamlined place to manage the full life-cycle of their employees. From applicant tracking and hiring, to onboarding, benefits, payroll, PTO, performance management, time and attendance and more, BerniePortal saves time, cuts the paperwork, and revolutionizes how you manage HR.
Functies van BerniePortal
- Aanstellen (van personeel)
- CV's zoeken
- Interne HR
- Parseren hervatten
- Sollicitatiegesprekken plannen
- Volgen van sollicitanten
- Aanstellen (van personeel)
- Beheer van verlofuren
- Beheer van voordelen
- Tijd- en aanwezigheidsbeheer
- Volgen van sollicitanten
- Beheer van taakomschrijvingen
- Elektronische formulieren
- Elektronische handtekening
- Oriëntatieworkflow beheren
- Administratie van invaliditeitsverzekeringen
- Administratie van ziektekostenverzekeringen
- Beheer van aftrekposten
- Beheer van claims
- Beheer van gepensioneerden
- Beheer van levensverzekeringen
- Benefits Administration Outsourcing
- Naleving van HIPAA-richtlijnen
- Voor makelaars
- Voor werkgevers
De nuttigste reviews van BerniePortal
Beoordeeld op 22-8-2017
Opmerkingen: Efficiency and continuity of information delivery of insurance benefits in addition to legible enrollment forms with complete information.
Pluspunten: The toggle inputs make setting up the portal easy, and, if you have all the pieces (census, subgroup designations, rates, and benefit summaries), a portal can be setup in a day, versus 6-8 weeks on other systems. We utilize the portal mainly during open enrollment since it provides an easy way to post age rates or composite rates and provides a delivery mechanism for ACA required Summary of Benefits and Coverage. It leverages much of the data held in the system to pre-populate enrollment forms and collect actual signatures (via touchscreen or mouse). It also offers Onboarding capabilities (I-9, W-4, Handbook receipts, etc.) for those companies who want to go paperless. We launched the portal with our 50+ clients first in order for them to capitalize on the 1095 reporting capabilities with BerniePortal then rolled out portals for smaller clients at their renewal. The system is compatible with any device that can connect to the internet so even field employees can enroll using their phone. We have monthly support calls with our BerniePortal Account Manager to discuss newly released features and provide feedback on cases in progress.
Minpunten: The system architecture is updated frequently and changes are not always announced, so sometimes we find feature changes that we did not know were happening. Many times these are minor, and improvements, but there have been features removed that we appreciated using. Most rating methods can be accommodated like age rates and composite rates for standard lines of coverage. Disability rate tables can be challenging to setup yourself, but the BerniePortal team is available to handle some or all benefit setups. They have a Defined Employer Contribution mechanism, but currently do not have a Defined Employee Contribution mechanism. Adoption and use by the HR administrator is ultimately needed to gain the most value and utility from the system. Standard client data reports are available for download, but custom reports cannot currently be generated.
Beoordeeld op 23-1-2019
Decent Portal for Smaller Benefit Packages
Opmerkingen: After utilizing Bernie Portal for a few weeks, there are a few comments/suggestions I would like to pass on. Employee enrollment changes – When I go back to correct errors I have to completely recreate the employees enrollment, from start to finish. When an employee elects to make an HSA contribution change, I shouldn’t have to completely remove and re enter his enrollment just to update something so simple. Reporting – First, I cannot pull a report with HSA contributions, they come over as a PDF with a page for each employee, even if they are not enrolled in an HSA. I then have to search for changes. Second, our spousal and children vol life or AD&D plans are not tied to the spouse or child, they should be tied to the employee. When I pull a report for the vol life and AD&D plans, have to manipulate the data and move it to the employee as it is populated on a line/record that has census data for the spouse or child. I would like to see the data tied to the employee. Pending enrollments – some of our plans require additional steps such as evidence of insurability forms to be completed be fore the employee is actually enrolled in the plans. I would like to see Bernie Portal have the option to mark an employees enrollment as pending and thus exclude it from billing and payroll deduction reports.
Pluspunten: Bernie Portal has good customization options, and they responded quickly when we needed to make a change to the view/setup of our plans.
Minpunten: We offer 12 different benefit plans with multiple options and tier selections. Bernie Portal isn't equipped to handle this many plans effectively. The reporting feature is not customizable and cumbersome to extract the data that I need. There is also not the option to edit/change an employees enrollment without completely starting over. Pending enrollments that require approval or additional processing such as an Evidence of Insurability form cannot be removed from reports or the billing feature. This causes lots of manipulations to the reports on our end to ensure accurate data.
Beoordeeld op 11-12-2018
Opmerkingen: Our overall experience with BerniePortal is great. Our customers are coming around to using it and those that do, love it. I've been able to get Open Enrollments done quicker, processing is quicker since we are not continually tracking down employees to receive needed information from paper apps and in some cases with small groups, the need for employee meetings has reduced.
Pluspunten: I like the clean, easy to read look of the software. It's not a "busy" website where you get lost in knowing what to do next. This software is the most user friendly I've seen from an online enrollment site.
Minpunten: Sometimes I just don't know how Bernie "thinks". LOL. Sometimes the questions asked can be perceived in different ways. For example, Salary updates: "Effective with first paycheck after this date". Answering this question can be complicated since, we as the broker, are often assisting with this question to make sure that Disability rates calculate correctly during renewal.
Beoordeeld op 31-10-2018
Admin Staff and Clients Love It
Opmerkingen: Buying into an enrollment platform was a big decision, and we did not take it lightly. After vetting multiple options, we made the investment with BerniePortal and it has far exceeded our expectations. We would not hesitate to make the same decision again, and would highly recommend this platform to any broker looking to solidify their standing with clients and expand their book all while making things easier for your admin staff!
Pluspunten: BerniePortal addresses those pain points that our clients and admin staff have complained about for years, and offers a robust solution. So much more than an online enrollment platform, BerniePortal offers HR tools, compliance help, integrated billing with some carriers, payroll integration and integrated COBRA administration. Our clients rave about the portal and our admin staff needs have decreased since we began using BerniePortal. The service provided by the BerniePortal staff is second to none!
Minpunten: The reporting in BerniePortal could be improved - it is sufficient but could be upgraded to be more intuitive for the admin staff and clients alike.
Beoordeeld op 22-1-2019
Experience with Bernie Portal for Benefits Management
Opmerkingen: Our broker recommended BerniePortal to administer benefits, rather than our current payroll/HR provider's system. In hindsight, we probably would have just stuck with one system. Bernie is probably useful for overall employee/HR management, but since we have only used it for benefits administration, I haven't seen the full picture of what it can do.
Pluspunten: It's very easy to add an employee to the system and to pull up individual benefits enrollment information. Terminations are also easy, and COBRA administration is handled by Bernie. The employee list shows you at a glance who is enrolled, who still needs to enroll, and who needs to "onboard." Employee enrollment in benefits is user-friendly and straightforward. Employees are shown the costs of each of their selections along the way, and can easily make changes prior to completing enrollment.
Minpunten: The reports aren't very useful. I'm not able to pull up a simple report that tells me (for example) the employee's name plus their enrollment choices. It would be really helpful to be able to do this when reconciling statements from our benefits providers with actual enrollment. I wish I could add and "onboard" a part-time employee who is not eligible for benefits in one step. Since we only use Bernie for benefits administration, there's no reason for them to "onboard" when they can't enroll in anything. It's been difficult to get an API / integration going with our payroll/HR software provider. I had to learn the system on my own. I tried to get some in-person training but was not successful.