Trackplan

FACILITY, ASSEST AND MAINTENANCE MANAGER

Opmerkingen: I have been able to track all my company’s asset and secure them, we have lost machines in the past due, to lack of organised recording, scheduling for maintenance now made easy, all documentations about our facility are all in one application, making me a more organised maintenance manager.

Pluspunten:

the application is user friendly, very efficient in managing our site tools and machines, the customer support are also very responsive, my workers and machine operators could use the application even with little IT knowledge, i also use the application to manage budget by allocating cost for each asset, so I can evaluate or plan work schedule or plan a maintenance schedule for my future projects.

Minpunten:

I really don’t have complains, the application works perfectly, and when their are issues with the software the customer support respond fast

Trackplan for College Buildings

Opmerkingen: For some time now, we have been using our own in-house (Excel based) system for managing compliance and maintenance. We have been looking for a web based replacement for nearly two years. Trackplan ticked all the boxes and stood out on ease of use and pricing.
Migration from our existing system is a breeze. Over 1200 room locations, 230 schedules, 4,700 assets to date, all migrated using Trackplan templates.
Trackplan replaces our outgoing system but we have plans to use it's extra features and have it to do so much more for us.
Customer support has been excellent and the Dev team are open to making changes to accommodate the way we work.

Pluspunten:

Easy to navigate. Easy to set up assets, schedules and Jobs. Very responsive customer support.

Minpunten:

I've nothing to add here. I can't find anything negative to say about the product.

Great Tool!

Opmerkingen: Overall, really good. Simple to use and the support team are amazing.

Pluspunten:

Ease of use and flexible structure makes its hard to say no to.

Minpunten:

Some of the pages seem a little too full of information but to get that right is a delicate balance.

Streamlined PPM Management with Trackplan: Efficient Scheduling and Real-Time Forms

Opmerkingen: At King & Moffatt, we’ve been using Trackplan to manage our Planned Preventative Maintenance (PPM) scheduling and Reactive Works, and it has significantly streamlined our operations. The software’s ability to efficiently schedule planned services and manage reactive tasks ensures that our maintenance processes run smoothly. One of the standout features is the ability to create custom forms that our resources can complete in real time, which enhances our team's productivity and data accuracy. Although we’ve encountered some limitations, the support from [sensitive content hidden] has been invaluable in resolving any issues. Overall, our experience with Trackplan has been positive, and it continues to be a crucial tool in our maintenance management strategy.

Pluspunten:

What we like most about Trackplan is its seamless scheduling for Planned Preventative Maintenance and Reactive Works, which keeps our operations running efficiently. Additionally, the ability to create real-time, customisable forms for our team has greatly improved our workflow and data collection.

Minpunten:

The main drawback of Trackplan is its occasional limitations in functionality, which can impact workflow efficiency. However, these challenges are effectively managed with the support provided by [sensitive content hidden], ensuring that issues are resolved promptly.

An incredibly versatile software

Pluspunten:

An incredibly versatile software that can manage a range of jobs across multiple teams and sites. Its ease of use for set up, additions and modifications makes it very attractive to the helpdesk administration and management. Trackplan FM has a range of features such job request link, QR code usage, forms, contractor management and purchase order request management and navigation through the desktop and mobile application is very intuitive. The management team are very responsive and proactive in both introducing new and enhancing existing features throughout the application via update releases at a greater frequency than would usually be expected. A very stable system frequently applauded by administrators, managers and technicians.

Minpunten:

Any initial minor issues were addressed in a timely manner and the team is very open to exploring proposals.