Moosend

The Easiest Email Platform To Date

Pluspunten:

Moosend is a Godsend! It is the simplest platform I've worked with and does not compromise on any of the features. Creating beautful emails is drag and drop simple.

Minpunten:

Actually, I cannot think of anything I dislike or find lacking, really!

If you're looking for the best ESP, LOOK NO FURTHER.

Opmerkingen: I'm confident I will be using Moosend for the very long-term. Moosend offers everything I'm looking for and are eager to improve. Support is AMAZING, top notch, I've been blown away with the reporting features, the platform is super easy, intuitive and FUN to use,.. . I could keep going! I'm seriously happy with my experience. There are these businesseses/software providers that make running my business a pain, difficult, stressful. I try to stay away from these or switch to something else ASAP when I come across them. Then there are businesses/software providers like Moosend. That make my life easier, running my business more profitable, more fun and overall BETTER. I've been using Moosend for about a month and this is more than enough to know that I will be using them for a very, very long time and that they're the best ESP for my business. I could go on and on. If there are any negative reviews, ignore them. Just try them out for yourself, if you have an agency, switch one of your clients or something to test it out and you'll see for yourself.

Pluspunten:

- The free subaccount feature with basic whitelabel functionalities, all for free or included even in the most basic paid plan. - The top notch, first class, friendly support team. Seriously, this is worth gold. I would never ever use another software in my business that doesn't offer great live chat support. This is a must. Whenever I have a question, I don't waste any time. I just ask and usually I have a response within 5-30 minutes. Sometimes straight away. Especially when a conversation is rolling. - The report features. I was blown away when I realised how detailed the reporting is, even in the basic version. And then there's premium reporting available which I don't have yet... I can only imagine how fantastic that must be. - Their willingness to implement new features and how they listen to user feedback!! This is a really important thing. I've never come across a service provider that is as eager to implement new features as Moosend. They have already scheduled tons of new updates and features. They even have a Trello board where customers can come in and upvote feature requests as well as post their own. Absolutely amazing. - Their pricing. Super affordable, fair. From experience I can say that this type of pricing structure is superior to having to pay for sending x amount of emails per month. IF it's affordable at least. Not like some other, bigger providers. This is a really big and important plus. - There's probably even more I'm forgetting right now!

Minpunten:

Nothing, really. Except that the whitelabel functionality currently has some holes that need to be filled. I was assured though that they have lots of changes lined up in this regard. So I'm just patiently waiting for those to be implemented. If they nail the pricing structure on those plans as well, Moosend will be the PERFECT solution for both agencies as well as individuals.

The sales people LIE to you, then stop respondning.

Opmerkingen: Support follows a script and does not help. Would not even allow me to speak with a supervisor. STAY AWAY FROM THIS COMPANY

Pluspunten:

Not one thing did I like about this company.

Minpunten:

The fact that I was told I could pay up front for a high priced plan, but could downgrade anytime and the prorated overages would go on the tail end of my contract. THAT IS A LIE

A Wonderful Email Marketing Software

Pluspunten:

Deliverability and the level of customer support - are two critical features of the software for me. I like that it is not overly complicated - there is room for more features, but the ones you get are great!

Minpunten:

I would like to see some templates outside of the e-commerce realm, but that is not critical for me - I can still design a layout that works for any purpose. I also like the canvas style of visual planning of campaigns and sometimes wish Moosend could head that way. On the other hand, the step-by-step setup that they currently have takes care of all the details and ensures that your emails are ready for prime time.

Excellent Email Marketing Software

Opmerkingen: My overall experience has been very good with the software. They have updated a lot since the beginning and it is so much easier to use. I simply hop on and update my weekly emails, proof them, and send.

Pluspunten:

Ease of use, nice templates, and walks you through the needed steps, gives nice emails to arrive in their inbox. Also allows you to do landing pages for events and promos.

Minpunten:

No real cons - could add a few modern templates for emails (although this is not a complaint as much as preference).