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RLDatix
Wat is RLDatix?
Wie gebruikt RLDatix?
Alle zorgaanbieders in Noord-Amerika.
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RLDatix
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Reviews over RLDatix
Great Program
Opmerkingen: Before this program our policy tracking and updating was a nightmare. With this program we now can keep better track of policies needing review and holding people more accountable. The report's are great and very helpful. There is so much more to this program that we have not even touched on as of yet, we are working toward linkage of forms and websites like Elsevier. They are always adding great new features, I have been very pleased with this program and would highly recommend it.
Pluspunten:
I really like the fact that we don't have to sign in to see the policies. There are so many passwords to keep track of, this makes it so much easier for staff to find a policy quickly. I also like the fact that we can circulate a policy to be in other folders and when its updated it auto updates in the folders as well.
Minpunten:
Sometimes when I'm updating several policies the program will stall out on me. Other than that at the moment I can't think of any cons. Anytime I come up with an idea or suggestion for improvements I share with them. There have been some things implemented, so they are great at receiving feedback.
Reactie RLDatix
5 jaar geleden
Michelle, thank for writing a review on PolicyManager. Glad to hear that you enjoy using PolicyManager and that the platform is providing Black River Memorial Hospital value.
Policy Stat saved us from Policy Doom!
Opmerkingen: All of our leaders and super users are using Policy Stat with only 30 minutes of orientation to the product. This software is easy to use, and our policy compliance has skyrocketed since we've implemented Policy Stat!
Pluspunten:
We implemented Policy Stat within 6 weeks. The software is easy to use and our staff loves it! We originally had ConvergePoint and Policy Stat is by far superior to any other policy software we have reviewed or used here at York Hospital.
Minpunten:
I haven't come across anything that I don't like at this point. We had a few issues, but support got back to us within an hour and assisted us in finding the answer (which was right on their support site!).
Pros & Cons
Pluspunten:
The customer service and response time I have received has been wonderful!
Minpunten:
There is not enough functionality with this software - such as: - CSV download report for the history of every policy including: - past policies uploaded to the system- with an attached file showing that policy) - comment/change history - ownership history - CSV data import - in order to replace past users or move current users to different roles etc. instead of having to use the find & replace, which is not always successful OR having to manually go into each policy to make the change. - Ability to download linked documents with policy - as backup for any system downtime - Being able to have one login for a person who manages multiple committees, with the ability to then toggle between the committees via that one login. - Additional report options: - Report that shows communication history added after uploading a new document, in the box 'Document Uploading Confirmation'. - Report that will list at minimum the title of linked content to each policy, rather than having to click on the hyperlink provided in each report
Product is easy to use and as an administrator I can help users with their projects even by phone.
Opmerkingen: It was easy to use to complete a recommendation for a product used at our hospital.
Pluspunten:
Our general users are able to search for a policy and find it easily. I can train users in less than a half an hour how to create a project and see it through the approval process; they are surprised that it is so easy to use. Our laboratory uses the digital signature and attestation features to comply with CAP requirements. And the customer service is great, they get back to me right away.
Minpunten:
I wish I could copy a workflow when creating a new one instead of creating a new workflow from scratch. Our committees are really how a policy goes through the approval process so workflows are created for each committee and sometimes a committee needs more than one option for a workflow. But with all the upgrades that PolicyMedical makes for its customers I am sure that it will happen sometime soon.
Reactie RLDatix
6 jaar geleden
Latina, thanks for the feedback. Definitely! Your voice counts. We hear you on the workflow issue and know how burdensome workflows can be. We have opened up a ticket to see how best to address this enhancement request. Our Customer Support team will get in touch with you as to the status of the enhancement request.
Easy to use! Great way to house all of our policies & have them all easily accessible to our staff.
Pluspunten:
I can control who edits, who publishes and which version is posted. Implementation was easy and we were well supported by the team at Policy Manager.
Minpunten:
Need to find a way to easily print an entire manual. Currently we have to print policy by policy in the manual.
Reactie RLDatix
6 jaar geleden
Linda, thanks for your feedback. We understand the inability to print an entire manual is an issue. This has been an item that has been brought up a number of times by our user community. We have done extensive research on the topic and the limitation is the Windows OS functionality evoked when calling the print function from the browser. Our development team, as part of our product roadmap, is looking into how best to address the issue by developing a separate module to allow printing of a ¿P & P Manual.¿ As soon as this functionality is available, we will be sure to let you know.
