Postmark

Postmark

door Wildbit

Wie gebruikt deze software?

Postmark is for developers and applications who need a reliable way to process transactional email. If you need to send bulk marketing emails, Postmark isn't the right fit for your needs.

Gemiddelde scores

19 beoordelingen
  • In totaal 4.8/5
  • Gebruiksgemak 4.9/5
  • Klantenservice 4.9/5
  • Functies 4.6/5
  • Waar voor je geld 4.8/5

Productgegevens

  • Gratis versie Ja
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
  • Training Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Wildbit
  • http://wildbit.com
  • Opgericht in 2000

Over Postmark

Postmark is an email service provider focused exclusively on transactional email delivery. By not allowing bulk promotional email, Postmark maintains one of the best delivery reputations in the industry.

With Postmark, all customers receive stellar support and incredibly delivery at no added cost. You'll never have to pay extra for a dedicated IP address or personalized support. It's just part of the deal.

Functies van Postmark

  • Antwoordbeheer
  • Archiveren en retentie
  • E-mailcontrole
  • Gedeelde inboxes
  • Gegevensherstel
  • Gestandaardiseerde antwoorden
  • Handtekeningenbeheer
  • Routering
  • Spamblokkering
  • Wachtrijbeheer
  • Witte lijst/zwarte lijst
  • A/B-tests
  • Beheer van mailinglijsten
  • Contactendatabase
  • Dynamische inhoud
  • E-mailcontrole
  • Rapportage en analyse
  • Sjabloonbeheer
  • Spamcontrole

De nuttigste reviews van Postmark

It just works

Beoordeeld op 26-8-2019
Clint E.
CTO
Computersoftware, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We primarily use Postmark to send out login information, alerts, notifications, and reports from our applications. We do not send a ton of emails out monthly, but we do send thousands a month. If they don't reach our client, that is bad for us. We were able to use industry standard packages to send through Postmark, so it was not difficult to integrate into our applications. We have a couple of cloud applications that we built from the ground up. We tried SendGrid and Mailgun and why both worked, it was more complex and really did not help if messages did not go through. With Postmark it is very quick to see what happened and why.

Pluspunten: In-depth tracking allows me to see why something might have not worked
Never gets blacklisted
Walks you through the setup
Easy to integrate for both simple and complex use

Minpunten: Cost is a little higher than others, but not too much.

One of the better email senders

Beoordeeld op 18-12-2018
Sinoun C.
Owner
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: Before I started using Postmark, I also tried SendGrid and Mandrill. When I came across Postmark, I just stuck with them because it is SO easy to use. I feel like the other companies complicates the process a bit so it can deter users. I manage hundreds of WordPress sites and I set up Postmark for most of them. This gives me a peace of mind that emails are being sent from the sites, which is very important. I've never had a problem with Postmark. I highly recommend it to anyone who is looking to improve email deliverability, especially WordPress sites!

Minpunten: There was a problem with one site in my account that was sending a lot of spam, and instead of giving a warning, they suspended my account right away. I contacted them and they contacted me the next day, but if I had major accounts depending on Postmark, this would have been a serious problem.

There is no better email marketing and transactional email software out there.

Beoordeeld op 13-12-2019
James D.
Engineer
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Postmark makes it really simple for our company to send transactional emails to our customers. From password resets, to account welcomes, their templates make it simple and straightforward for us to create and send documents and emails easily.

Pluspunten: I love how you can have separate servers for separate emails. Their price is also extremely fair per month, which makes it easy to scale.

Minpunten: I feel their search functions could be improved. Search is very focused on one server, and not on the whole account. So often when you search, you're not bringing up the full context. You need to dial in to a specific server, to specific emails, then you can search. But there is not global search, which makes it frustrating.

Good DMARC setup advice & weekly reports

Beoordeeld op 22-10-2019
Geverifieerde reviewer
Owner & Technology Director
Wijn en sterke drank, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
4/5
In totaal
5/5
Gebruiksgemak
3/5
Functies en functionaliteit
4/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: It greatly facilitated our initial DMARC setup and deployment and helped us identify mail sources that were legitimate, but non-compliant. We were able to correct them and continue to track the performance of DMARC on our domains

Pluspunten: When we decided to implement DMARC this is the first product we came across that offered excellent information and details about how to setup and implement DMARC. Combined with the fact that they offer a free weekly DMARC reporting service makes them a clear and obvious choice to consider when deploying DMARC.

Minpunten: The reports are fantastic, but if you need to drill down into specific details to analyze and troubleshoot DMARC issues the software falls short in this regard.

Gets the job done

Beoordeeld op 8-6-2018
Ebona M.
CSM
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
3/5
In totaal
4/5
Gebruiksgemak
3/5
Functies en functionaliteit
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: 1: The ability to see overall data, or to refine down to just one email
2: The ability to create customized tags to filter through your thousands of emails
3: The ability to open and download a sent email into a zipfile.

Minpunten: 1: If an email hard bounces it will deactivate all other emails being sent to this address, and there is no easy way to receive alerts on that.
2: The system bases the sending of emails not in the time zone the user received it.

Antwoord van de leverancier

van Wildbit op 11-6-2018

Thanks, Ebona.

With regards to bounces, deactivating delivery to that address is key to ensuring great delivery. Repeated sends to an invalid address is a signal that the sender could be spamming, and it could hurt overall delivery. For alerts, we recently launched a Slack bot that can send you bounce notifications.
https://github.com/wildbit/pm-slack-app

We also just released Rebound, a snippet that you can customize and include in your application to proactively help customers handle bounce issues. https://postmarkapp.com/rebound

We're exploring other options to make this easier, but in general, we encourage bounce integration within your application to proactively help users fix delivery issues.
https://postmarkapp.com/developer/webhooks/bounce-webhook

On the second issue, we use UTC in the activity feed for consistency. With recipients in different time zones, it would be difficult to have a chronologic activity stream. I'll share this with the team, though.

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