MentorcliQ

Great software that actually saves you time and increases productivity

Opmerkingen: We are primarily focused on improving the onboarding experience of our clinical staff at this time. MentorcliQ has been essential in helping us match new graduate nurses with the perfect mentor for them, and then provide timely communication so that both partners stay engaged in the mentoring process. All of our stakeholders have expressed their gratitude for the program, and for the platform, which makes it easy for them to manage the mentoring relationship independently. It also saves an insane amount of time for administrators of the mentoring programs, by automating matching, communication, and tracking. It's been a huge win for us!

Pluspunten:

The software has a fairly short learning curve, and end-users tend to be able to use what they need without trouble. I love that it doesn't have a lot of extra that you don't really need. It's streamlined, which makes it easy to navigate to exactly where you need to go without a lot of extra clicks. I'm still learning the app, but I think that's going to be a game-changer for our users!

Minpunten:

I wish there was a little more seamless integration between the different admin functions. For example, in order to retire someone manually, I have to go to Matches to determine who needs to be retired, and then go into Manage Participants to retire them. I wish that admins could click on a user's profile and perform all functions from that spot.

It can't get much better!

Opmerkingen: We have a 4 year old successful enterprise program, a targeted functional program for a specific part of our business, and are beginning early conversations/planning for mentoring programs/circles to support key D&I initiatives (e.g. Employee Community Networks) in 2021.

Pluspunten:

The flexibility for different types of mentoring programs, the automation (and time-saving benefits) for creating and managing a program from end to end, and the ongoing enhancements

Minpunten:

An innate challenge is adding another system to our learning stack. The ability to offer mentoring as an "offering" within our other systems (e.g. LMS) would make Mentorcliq even more valuable. Another frustrating aspect (early on) was understanding all of the automation (e.g. backend communications) and how to make it work for us.

Great launching point for robust mentoring!

Pluspunten:

We love the ease of access and the framework for setting up and launching our pairs. The matching tool got rave reviews from our participants.

Minpunten:

Our participants would have liked a little more structure to kick off their relationship, but we plan to set up our next launch with specific expectations.

Changing Lives - One Person at a Time

Opmerkingen: I have many business friends that run mentoring programs in their companies with great success - except when it comes to the matching! Most do it manually and takes valuable time away from what the real work it.

Pluspunten:

It does it all for you - it's like one-stop-shopping! I can enroll people, communicate with my people, run reports, add articles/videos to their library, and now mobile app!

Minpunten:

I had a little bit of a hard time getting started - not really aware of all that the platform was capable of. It took me a while to feel confident about navigating the site. I would strongly offer an intensive technical training to your new customers. Todd, my success coach teaches me something new every time we talk. He is really there for me, I appreciate the relationship we have.

Spreading Mentoring culture in JTI

Opmerkingen: MentorcliQ helps to spread mentoring culture within JTI. It is no wonder, that in a company of 45,000 employees operating worldwide, there is plenty of experience and knowledge to be shared and passed on, and now it is more easy with MentorcliQ usage. We launched global mentoring program and 7 local mentoring programs last year, without MentorcliQ it wouldn't be possible.

Pluspunten:

The platform is very user-friendly and easy to navigate, has useful reports and great mentoring library.

Minpunten:

There are no any significant things that me (as a global administrator) or our employees are unsatisfied about. The MentorcliQ team is very responsive and always helps us and listens to our feedback. Our success coach [SENSITIVE CONTENT HIDDEN] is very experienced and helpful.