Wie gebruikt deze software?

Any business with physical assets. We shine tracking assets which have a circular life-cycle - they get delivered, returned and have maintenance performed before being delivered again. We do rental.

Gemiddelde scores

47 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4.4 / 5
  • Klantenservice 4.6 / 5
  • Functies 4 / 5
  • Waar voor je geld 4.5 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Geïnstalleerd - Windows
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • TrackAbout
  • http://corp.trackabout.com
  • Opgericht in 2000

Over TrackAbout

TrackAbout is a service for tracking, managing, maintaining and optionally renting physical assets. It integrates with existing enterprise systems and provides relevant, accurate data that enables better control over your assets. TrackAbout corrects real world problems like missed scans, syncing devices out of order, billing mistakes and rental disputes.

Functies van TrackAbout

  • Activiteiten volgen
  • Afschrijvingsbeheer
  • Audittrail
  • Beheer van afvalverwijdering
  • In- en uitchecken
  • Locatie bijhouden
  • Reserveringenbeheer
  • Streepjescodes/RFID
  • Aangepaste etiketten
  • Etiketsjablonen
  • Ontvangstlabels
  • RFID
  • Serienummers volgen
  • Streepjescodes genereren
  • Streepjescodes scannen
  • Verzendetiketten
  • Voorraadbeheer
  • Apparatuurbeheer
  • Beheer van IT-assets
  • Beheer van onderdelen
  • Beheer van softwarelicenties
  • CMMS
  • Energiebeheer
  • Faciliteitenbeheer
  • Garantiebeheer
  • Onderhoudsbeheer
  • Planning van preventief onderhoud
  • Voorraadbeheer
  • Werkorderbeheer
  • Afschrijvingsbeheer
  • Audittrail
  • Beheer van afvalverwijdering
  • Boekhouding voor activa
  • Documentbeheer
  • Levensduurbeheer van assets
  • Streepjescodes/RFID
  • Voorraad bijhouden
  • Apparatuur bijhouden
  • Garanties bijhouden
  • Inventarisatie
  • Onderhoudsplanning
  • Taakbeheer
  • Werkorderbeheer

De nuttigste reviews van TrackAbout

Been with them for several years. The product and customer support have done very well for us.

Beoordeeld op 4-9-2017
Mike P.
Manager
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
4 / 5
Waar voor je geld

Pluspunten: The trackabout team is very helpful in keeping us flexible with our customers with custom reports. It also gives our system more credibilty when asset issues come up with customers since a third party overseer is tracking all changes that take place. They are very accessable team if you have an issue. We use them as part of our value added presentation when we try to convince customers we are the vendor to choose.

Minpunten: Not alot on this catagory, some custom reports are very cost effe tive while some seem pricey. I am not a fan of the newest upgrade just changing the format and view. It doesnt seem as easy to get around to where you want to be, or at least where I want to be. I am sure the prompts are probably set up for the actions most used overall but as with most changes that have taken place in the last ten years I liked it better the old way

Antwoord van de leverancier

van TrackAbout op 5-9-2017

Hi Mike, Thanks very much for the terrific review. We're really excited to hear you use TrackAbout as a way to win new customers. Also, thanks very much for the feedback about the site. We'll be in touch to get some of your ideas about changes you might like to see.

Great customer service but I think they may be motivated by a metric to close open cases.

Beoordeeld op 30-8-2017
Logan R.
General Manager Itasca
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
3 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We are able to not only track but also reconcile our accounting software and delivery tickets with the software. It does take a large chunk of our time to resolve collisions and verify PPS but it really is the best way to keep our data scrubbed to ensure our customer's trust.

Pluspunten: The flexibility that it allows. The mobile software needs to be fully off line though. It can log you out while on the road ( driver team) and they have now access internet signal.

Minpunten: Really just need to tweak the mobile software. Seems to be a small bug that locks up intermittenly on the PPS scan. Our team really needs the functionality of being able to add in the Customer and PPS at the end of the transaction so that we can meet customers at the dock and ensure they have the correct cylinders etc.

Overall experience is great

Beoordeeld op 30-8-2017
Prosper S.
Finance Manager
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
4 / 5
Waar voor je geld

Pluspunten: Barcode feature
Easy to use both on smart phone and desktop
provides an organized structure for tracking assets
support from the team in case of any issue and I must say the team is very good and patient.

Minpunten: Custom reports- you sometimes just a report for a specific task and you need it instant. As much as the data is in trackabout, I should have the option to download all the data to and to do my own filtering and adjustment. This will be time consuming on my side but I still get access to the data whenever I need. The current process is to contact your team to be able to generate this report in a customized manner. This is great if I need the same report every month and to save time, I need it in some custom fields.

Antwoord van de leverancier

van TrackAbout op 30-8-2017

Prosper, Thanks so much for your feedback. Making your raw data more accessible to you is a very high priority for us.

If you haven't already, please take a look at our new OpenData feature to get you more data when you need it. https://corp.trackabout.com/query-trackabout-data

We promise to keep you updated as more features like this becomes available.

Very pleased with the software. Awesome support team and implementation specialist!!!

Beoordeeld op 30-8-2017
Jan H.
Clinical Manager
Medische apparatuur, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: TrackAbout has flexibility. Can add comments / notes in multiple ways and attach to patient or asset. Can help to explain any issues with an asset that could be helpful to know in the future. Lets the next person know what has occurred if questions. This is a very robust system and feel I have not even touched the surface yet.

Pluspunten: It does what it is supposed to do. Should have no problem knowing where assets are located. Multiple ways to search for assets depending on what criteria you have available to identify asset.

Minpunten: Software developed with gas suppliers / fillers in mind. I am a DME company dispensing medical equipment to the home. I track patients as well as the equipment. System works very well, but would like to see the last name, first name, middle initial entered in separate fields.

Antwoord van de leverancier

van TrackAbout op 4-9-2017

Thanks so much for your review, Jan. Our team has really enjoyed working with you!

Outstanding

Beoordeeld op 29-8-2017
Ryan D.
Master and Commander
Magazijnen/opslag, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: The visibility of our assets across our organization and that of our customer base.

Pluspunten: The software has been designed from the ground up for the Industry. It has taken the most common issues and solved them in the easiest manner possible.

Minpunten: The DB is not fully accessible and able to be queried. I would like the ability to have unfettered access to my information.

Antwoord van de leverancier

van TrackAbout op 29-8-2017

HI Ryan,

Thanks very much for the review! We agree with your feedback, giving you access to your raw data is a very high priority for us this year. That's why, in August, TrackAbout launched OpenData, a feature to let you query your TrackAbout data.

Here's the blog article for more information:
https://corp.trackabout.com/query-trackabout-data

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