--- description: Ontdek de plus- en minpunten van Xurrent en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xurrent - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Helpdesk software](/directory/30008/help-desk/software) > [Xurrent](/software/146207/itrp) # Xurrent Canonical: https://www.capterra.nl/software/146207/itrp Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/146207/itrp?page=2) > Enterprise-class IT-servicebeheertoepassing gebouwd voor multinational organisaties rond Service Integratie en Beheer. > > Oordeel: score van **4.7/5** door 27 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Xurrent? 4me is speciaal gebouwd voor multinationale ondernemingen, overheidsinstanties en hun managed service providers (MSP's). ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 27 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Xurrent - **Locatie**: Palo Alto, VS - **Opgericht**: 2010 ## Commerciële context - **Beginprijs**: € 5,00 - **Prijsmodel**: (Gratis proef) - **Prijsinformatie**: https://4me.com/pricing - **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Deens, Duits, Engels, Fins, Frans, Grieks, Hebreeuws, Hindi, Hongaars, Iers, Indonesisch, Italiaans, Japans, Kazachs, Koreaans, Kroatisch, Maleis, Nederlands, Noors, Oekraïens, Pools, Portugees, Roemeens, Russisch, Servisch, Servisch, Sloveens, Slowaaks, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Australië, België, Canada, Denemarken, Duitsland, Finland, Ierland, India, Luxemburg, Nederland, Noorwegen, Oostenrijk, Polen, Verenigd Koninkrijk, Verenigde Staten, Zuid-Afrika, Zwitserland ## Functies - Activiteitendashboard - Alerts/Escalation - Assets volgen - Auditbeheer - Auditing van problemen - Beheer van Service Level Agreements (SLA's) - Beheer van problemen - Beheer van supporttickets - Bestanden delen - Budgetbeheer - Capaciteitsbeheer - Communicatie via meerdere kanalen - Compliancebeheer - Configuratiebeheer - Contract- en licentiebeheer - Dashboard - Enquêtes en feedback - Factureren - Gantt-/tijdlijnweergave - Geautomatiseerde routing - Gebeurtenislogboeken - Goedkeuringswerkstroom - Kennisbankbeheer - Kennisbeheer - Klantendatabase - Macro's/reacties via sjablonen - Mijlpalen bijhouden - Opdrachtenbeheer - Portefeuillebeheer - Probleembeheer - Projectplanning - Rapportage en analyse - Rapportage en statistieken - Rapportage/projecten volgen - Real-Time Monitoring - Releasebeheer - Resourcebeheer - Samenwerkingstools - Taakbeheer - Third-Party Integrations - Ticketbeheer - Tijd en onkosten bijhouden - Toegangsopties/machtigingen - Veranderingsbeheer - Voorraadbeheer - Waarschuwingen/Meldingen - Wijzigingen bijhouden - Wijzigingsplanning - Workflowbeheer - Zelfserviceportal ... en 2 meer functies ## Integraties (38 in totaal) - Android 11 - BMC Helix ITSM - Bitium - Cloudpipes - DiAS - Flexera SaaS Manager - Gmail - Google Ads - Google Analytics 360 - Google Calendar - Google Cloud - Jira - Lansweeper - LogicMonitor - Meta for Business ... en 23 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software) ## Gerelateerde categorieën - [IT-service software](https://www.capterra.nl/directory/30672/it-service/software) - [ITSM-software](https://www.capterra.nl/directory/30676/itsm/software) - [Verandermanagement software](https://www.capterra.nl/directory/30958/change-management/software) - [Issue tracking software](https://www.capterra.nl/directory/30675/issue-tracking/software) - [Datacenter management software](https://www.capterra.nl/directory/10054/data-center-management/software) ## Alternatieven 1. [Freshservice](https://www.capterra.nl/software/132997/freshservice) — 4.5/5 (685 reviews) 2. [Issuetrak](https://www.capterra.nl/software/16499/issuetrak) — 4.6/5 (205 reviews) 3. [Alloy Navigator](https://www.capterra.nl/software/108129/alloy-navigator) — 4.5/5 (64 reviews) 4. [ManageEngine ServiceDesk Plus](https://www.capterra.nl/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews) 5. [Caspio](https://www.capterra.nl/software/137206/caspio) — 4.6/5 (249 reviews) ## Reviews ### "4me has elevated the service we provide our customers." — 5.0/5 > **Jamie** | *14 december 2022* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy-to-use customer experience which has enhanced communication with our team. In-depth reports that are easy to generate and provide clear details to our team and customers. Workflows and automation which has improved our teams efficiency and enhanced customer service. > > **Minpunten**: We are yet to find anything we dislike about 4me. Anything we have found that we believe would make the tool better have been submitted as enhancement requests and 4me have confirmed they have been added to the enhancement backlog. ----- ### "4me is a rocket in the ITSM world\!" — 5.0/5 > **Jannick** | *22 september 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: 4me is a versatile product that offers numerous possibilities. We transitioned from a local ITSM product where integration capabilities were limited. In contrast, 4me is an incredible product that makes it easy to set up integrations with other (4me) environments for collaboration. We have already established several integrations with external vendors to streamline certain business processes.It is a user-friendly product, and the 4me development team actively listens to customer feedback. Each year, they organize gatherings where customers can contribute to making the product even better. Being a Dutch company, you can see that the staff has great ambitions. We anticipate benefiting from the product for many years to come, and we are extremely pleased with our purchase. > > **Minpunten**: It is still in active development, especially in the context of the new market we are in, Managed Services Providers (MSPs). Consequently, some functionalities are occasionally missing. > > See the pros above. ----- ### "4me - A" — 3.0/5 > **Edoardo** | *22 november 2023* | Zuivel | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: It is an application rich in features. Among these, the possibility of managing the various inventory items within the platform is worthy of note, with the possibility of integrating the component of contracts pending on the devices. > > **Minpunten**: 4meis not a user friendly application from a graphic point of view You will not receive notifications if you are tagged while operating on the platform. it is not possible to manage tickets by grouping them into groups. Filters are limited. The automations that can be developed are difficult to implement. ----- ### "4ME for me" — 5.0/5 > **Brian** | *9 november 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Intuitive, Reporting possibilities, Audit trails, SLA management > > **Minpunten**: Integration possibilities, A.I. development > > Very intuitive as a user. Really Supports steering model of Service Centre and drives process optimisation. GDPR compliant. ----- ### "Amazing ITSM tool :)" — 5.0/5 > **Phil** | *8 november 2023* | Verzekeringen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The automation. Ease of navigation. Cost saving. Ease of amending request templates. > > **Minpunten**: Customisation of reports - some of these are a bit limited or don't quite let you present data how you want to. Restriction of access to the Automator. > > Best decision we made when searching for a replacement ITSM for SNOW. Go for it\! ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/146207/itrp?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/146207/itrp) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens