EZ Texting
Wat is EZ Texting?
Sinds 2004 heeft EZ Texting meer dan 160.000 klanten bediend en daarmee de standaard gezet voor zakelijk sms'en in de VS en Canada. Het cloudgebaseerde platform omvat bulk-sms, mms, afleveringsrapporten, herinneringscampagnes, tekstpeilingen, trefwoorden, tekstnummers en tekst-naar-vaste-lijn-mogelijkheden.
EZ Textings-berichtenoplossingen helpen je om een betere klantenservice te bieden, communicatie te stroomlijnen, je leads te laten groeien en te voeden en je bereik te verbeteren. Verzend slimmer met EZ Texting.
Wie gebruikt EZ Texting?
Midden- en kleinbedrijf en lokale franchises.
Twijfels over EZ Texting? Vergelijk met een populair alternatief
EZ Texting
Andere goede alternatieven voor EZ Texting
Reviews over EZ Texting
Mark
Safety Texting Application
Opmerkingen: Very easy to setup, and sales reached out to me to provide a better plan for me.
Pluspunten:
We use this service to send out mass safety alerts for Job sites. This has become a vital part of our safety culture and was extremely easy to set up. We used the out of the box groups and keywords to build our job site distribution lists.
Minpunten:
Better logging on all API calls and connections to Power BI
Julie
Overwogen alternatieven:
So easy and useful
Opmerkingen: I use the service to send out surveys and it has really increased the response rate from when I was just sending the survey by e-mail.
Pluspunten:
I like that the set up was so fast and easy. I was able to use the service right away and with free credits to try it out before I had to purchase anything. It allowed me time to ensure the service was right for my needs and really see the benefits for the company before making a commitment to it.
Minpunten:
I think that the thing I like least is that when I send a text that is longer, it shows that it will be sent in two messages. I would like the message to be sent all in one especially when I am sending a link.
Palla
Revolutionize Your SMS Marketing for Effective Business Communication
Opmerkingen: EZ Texting is an excellent SMS marketing platform that offers advanced features and targeting capabilities to help businesses improve their marketing strategies. Its easy-to-use interface and integrations with other marketing tools make it a valuable addition to any business's marketing stack. While some users may find the pricing relatively high and the reporting features could be improved, the benefits of EZ Texting outweigh the potential drawbacks.
Pluspunten:
EZ Texting offers an easy-to-use interface that allows businesses to create and manage SMS campaigns quickly and efficiently.With its advanced targeting capabilities, EZ Texting enables businesses to send personalized and relevant messages to their customers, which can improve engagement and conversion rates.EZ Texting offers a range of integrations with other marketing tools, such as CRMs and email marketing software, making it a valuable addition to any business's marketing stack.
Minpunten:
Some users may find the pricing of EZ Texting to be relatively high compared to some of its competitors.While EZ Texting offers a wide range of features, some users may find that the platform's reporting and analytics capabilities could be improved for better tracking and optimization of SMS campaigns.
Tiffany
Beware: Your Unused Credits Expire!
Opmerkingen: Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research. The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.
Pluspunten:
It's relatively easy to learn how to use and the customer service chat works very quickly.
Minpunten:
BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits were, they offered to add the equivalent of $25 back to my account. This is technology- there is no reason why they couldn't just give me back all that I paid for, that was unused, as a one time courtesy. I was on a default setting to keep adding credits to my account when I got to a certain number. Don't get me wrong, I should have read the fine print, but NOBODY wants to pay for something that they don't get to use. If I wanted to do that, I would join a gym.
Reactie CallFire
4 jaar geleden
Tiffany, sorry to hear about your credits expiring. We understand your frustration and invite you to reach out to our Account Management and Support Teams to discuss the specifics of our your account and help insure you're maximizing its most powerful tools too! Also, we love having multiple businesses run from a single account. In fact, our most successful clients are small to medium size business owners that utilize a single account to communicate with their customers across multiple locations. We also offer a white label solution that allows our clients to create and assign as many accounts as needed. Please know that we're here to help and available Monday through Friday, 9am to 8pm EST at (800)753-5732
Meaghan
Was the best out there before recent changes
Opmerkingen: Customer service is typically pick to respond when needed, however we did have a several week wait for an issue on our end to be remedied by the company, with no communication throughout those weeks even with weekly contact submissions on our end. The product is great for the most part, but the recent changes and customer service issues are enough to break my loyalty with them and consider companies elsewhere to see what our outside options are.
Pluspunten:
EZ Texting is easy enough for just about anybody to use - surely where the name came from. On certain packages, MMS messages are only charged at a single credit where others are double or triple.
Minpunten:
Within the last year, they have changed the account features which now require an upgrade to send instant messages. We pay thousands of dollars throughout the year for our usage, but are now asked to upgrade if we want our messages to continue being sent instantly, otherwise we are looking at a 40 minute delay.
Reactie CallFire
4 maanden geleden
Hey Meaghan, Thank you so much for your review--we genuinely appreciate the feedback and look to grow from it. First, we're happy to hear that you find us easy to use! In order to increase the delivery speed of your messaging, I suggest upgrading to a high-volume sending number (A2P). The numbers we assign for free to accounts send at a speed of 45 messages per minute. This works for non-emergency users who do not have a large contact list for messaging. Since it sounds like you will be needing faster delivery, registering your number with the carriers will provide an increased delivery speed for SMS messages, up to 720 msg/min (1 message = 1 SMS message, 160 characters or less). Registering and maintaining the number comes with a $25/month fee. More information on the price and details can be found here: https://eztexting.force.com/answers/s/article/What-is-an-A2P-number-and-why-should-I-upgrade? We hope this information helps and, as always, if you have any issues, please make sure to reach out at [email protected]
