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LeadDyno
Wat is LeadDyno?
Software voor partnerprogramma's die geautomatiseerde welkomstmails, partnerdashboards en snelle betaling van partnercommissies levert.
Wie gebruikt LeadDyno?
Platform voor partnerbeheer dat bedrijven van elke omvang helpt bij het beheren van commissiebetalingen en het starten van programma's met geautomatiseerde e-mails, marketing op sociale media, het volgen van partners en meer.
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LeadDyno
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Reviews over LeadDyno
Easy to use and gets you referrals - Great work guys!
Opmerkingen:
We were looking for an affiliate tracking software to integrate into our ecommerce site.
As we use a bigcommerce platform, Leaddyno was suggested and we decided to take the plunge despite not knowing much about it.
It has been a great move!
Easy to integrate into our ecommerce, full tracking of sales and commissions, and our affiliates love how they can view all their sales and commissions online easily and quickly. With the Leaddyno's affiliate referral system we have even managed to pick up a couple of new customers who are also affiliates with the automated emails. Customer support has also been very efficient and helpful and rectifies any issues in real time which is a real comfort.
There is definitely more potential here to expand our business buy using Leaddyno, so thank you for creating this system!
Pluspunten:
- Easy to install - Easy to use - Fully transparent commission system - Lead manager accrues commissions without the use of a coupon code or affiliate link. - Simple to pay out commissions - Has multilevel commission structures - Product specific affiliate commissions
Minpunten:
- Product specific commission rules would be helpful.
Good for beginner influencer programs
Opmerkingen: Overall, I like LeadDyno. It’s very straight forward when it comes to the approval process and creating the form. There are a few things I wish could have been customized more than the software allowed, but it is overall a very pleasant software to use. Very easy to learn and navigate if you haven’t used an influencer program before.
Pluspunten:
I really loved how nice the initial form looked once customized and integrated on our website. I was very clean and straightforward. I also liked the interface that the influencers see when they log in, it makes it very easy for them to track their codes and earnings.
Minpunten:
I didn’t like that there was no way to customize the automatic payment method. My team had previously set our payouts to only occur when the influencer had earned a certain amount of money, but LeadDyno only goes off time increments. Additionally, I felt like I could never get the integration with our other softwares set up the way they were using our previous program. For example, I had to manually create all influencer codes on our website backend instead of LeadDyno making them.
How NOT to train your sales staff
Opmerkingen: I am looking for an affiliate tracking software and someone suggested LeadDyno as an alternative to Ambassador. I asked for a comparison, and their answer was "We're cheaper and have customer support :)". A bit on the nose, but it fell apart after that! The rep didn't know anything about Ambassador and just sent me to a feature video. Then he started attacking them over and over again, even though he admitted he knew NOTHING about their product I suggested that attacking them wasn't going to get the sale and I just wanted a feature comparison chart. Now they are human and obviously had little sales training, so as a business owner, I thought it would be best if I let their Sales Director know. Here is where the one star comes in. His reaction was "Thanks Jeremy. If you have specific questions about LeadDyno please let me know." and "Sorry I don't have a chart handy for him to use, so that'd be my fault.". That was it! If my sales reps did this, I would be calling the client immediately to talk in person, thanking them for letting me know about needing to train my team more, and doing everything in my power to make sure this didn't blow up. I looked back at what I wrote to both of them and I was trying to calm THEM down. Then their CEO responded with several sentences giving excuses of why he thought the customer service was OK. Despite 4 emails, no one said "I'm sorry you had a bad customer experience", only blaming bad customers, high volume chats, with defensive posture and passive aggressive comments. They actually went so far as stating that they thought the customer service was fine!! I feel sad for the sales rep as it is obvious that the problem comes directly from the Co-owners.
Reactie LeadDyno
9 jaar geleden
Unfortunately Jeremy verbally attacked a hardworking member of our support team right out of the gates on Live Chat. **** Jeremy: I recommend your team put together a features comparison page :) Our Chat Agent: Thanks for the feedback. Jeremy: No problem. I have done that to my competitors as well, so I know you just feel great about your product :) Our Chat Agent: We created LeadDyno because we tried them all ourselves and weren't happy. We were looking for an affiliate program for our sister company Jeremy: Dude you are so defensive!! **** Jeremy then wrote to me advising that I "immediately fire our support agent." Our Agent has been with us for over a year. He's outstanding. And it's not his fault he doesn't have a competitor comparison page. First, unlike Jeremy, we do not obsess over our competitors. We focus on making our product as good as it can be, based on the feedback we get from our own customers. In my 10+ years as a software entrepreneur, I've learned it's better to focus on making your own product better rather than obsessing over what competitors are doing. **** So, when I refused to fire our Agent: "Thanks Jeremy. If you have specific questions about LeadDyno please let me know." Jeremy then wrote to me: "The fact that you weren't willing to take responsibility for your team member's reaction shows that you need to seriously adjust how you do your training." However I had taken full responsibility for the conversation previously, when I wrote that it was my fault he didn't have a comparison page handy. **** Our CEO then wrote directly to Jeremy in an attempt to calm him down: "Hi Jeremy, Thanks for your feedback. We are constantly reviewing and rebalancing our sales messages, taking into account both effectiveness as well as the opportunity cost of dealing with “high maintenance” customers who, too often, end up consuming quite a few sales and support resources without generating enough corresponding revenue. You would not believe some of the people that our sales team ends up dealing with, particularly via the online chat channel. This ends up, of course, short changing our “good” customers, with slower response times and a noisier support environment, something we wish very much to minimize, to keep our support at a very high level. Looking at the original chat, I see a sequence that, in my mind, reasonably balances these competing desires given the information our sales person had available to them, but we will review this sequence, in particular, in our next sales meeting. Thank you for considering LeadDyno, Carson" **** To which Jeremy replied: "Wow, all you had to say is "I'm sorry", but instead you too are on the defensive, giving me excuses and defending him instead of a simple "thanks for the feedback, we will work on it." Your company has just earned a 1 star review as obviously both you and Brett are the cause of the poor sales training. Jeremy" **** Carson then replied: "You seem upset, Jeremy. Have we done anything to upset you? Thank you again for considering LeadDyno. Regards, Carson" We never heard back from Jeremy. He just went ahead and left this 1-star review.
A Powerful Affiliate Tracking Software: LeadDyno Review
Opmerkingen: Overall, LeadDyno is a great choice for businesses looking for a reliable and easy to use affiliate tracking software. The features are simple to understand and use, and the automated payment system is a great plus. Highly recommended!
Pluspunten:
LeadDyno is a powerful, user-friendly affiliate tracking software that offers great features like automated payment system, customizable dashboard, and easy to use referral links. Affiliate tracking has never been easier!
Minpunten:
The only downside to LeadDyno is that it lacks some advanced features like analytics, detailed reports, and the ability to customize commissions. It's also slightly expensive compared to other similar programs.
Fantastic Referral App for my business!
Pluspunten:
This was the 2nd referral app I have used and it is far superior. It easily tracks my Affiliates’ sales whether they are coming from FB, Youtube or their site. I appreciate that I can also track my own links’ traffic. Its quite easy to pay my affiliates through Paypal! Customer support has always been timely and very helpful.
Minpunten:
I can’t think of anything at the moment. StretchStrength.com Professional training tools for students and teachers of Dance, Yoga, Pilates, Gymnastics and more!
