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Wat is Hike?

Verhoog je omzet met behulp van de cloudgebaseerde alles-in-één software voor de detailhandel met POS in de winkel, e-commerce, voorraadbeheer, mobiele iPad-app en krachtige analyses. Het werkt op elk apparaat en ook offline.

Wie gebruikt Hike?

Detailhandel, aanbieders van snelle service en dienstverleners

Hike Software - 1
Hike Software - 2
Hike Software - 3
Hike Software - 4
Hike Software - 5

Twijfels over Hike? Vergelijk met een populair alternatief

Hike

Hike

4,0 (42)
US$ 59,00
maand
Gratis versie
Gratis proefversie
27
12
4,2 (42)
3,9 (42)
4,0 (42)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 89,00
maand
Gratis versie
Gratis proefversie
64
2
4,6 (147)
4,5 (147)
4,5 (147)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor Hike

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Kosten bijhouden
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LS Retail
Functies met hoogste score
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Rapportage en analyse
Ordorite
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Voor de detailhandel
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Reviews over Hike

Gemiddelde score

In totaal
4,0
Gebruiksgemak
4,2
Klantenservice
4,0
Functies
3,8
Prijs-kwaliteitverhouding
3,9

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Shaunak
Shaunak
Data Platform Engineer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

As the name suggests, it's a real Omni-channel POS.

5,0 2 jaar geleden

Opmerkingen: There are no difficulties at all, it is a truly plug and play software. All you need to do is Upload your CSV data, customise your settings like currency and locale, and just connect it to your printing hardware, Just that and you are ready to unleash the highest potential. Also, you could start with a 14-days free trial.

Pluspunten:

Hike is build for all-screen first accessibility approach. Due to which it is suitable for all kind of audience and age category. It has some awesome ability on very obvious features like Inventory, Customer Profiles, Gift-cards, e-commerce, and retail tracking. It available across all version of operating systems and devices including budget iPads. It is also highly capable of being integrated with famous 3rd party services like Mailchimp, Amazon, Shopify, and WooCommerce etc. You also get a wide variety of payment options ranging from PayPal to Square.

Minpunten:

From Ariel view, there are no cons at all. Haven't faced any lag or hang issues.Compatible with old hardware and is easy to setup. May be the UI could have been much more intuitive. But as long as it serves its purpose, have no issues.

Shanna
CFO in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Eerder overwogen alternatieven:

We are so happy we switched to Hike POS!

5,0 4 jaar geleden

Opmerkingen: From day one Hike has been a breeze to set-up and use, and is less stressful for us than the prior POS systems we tried (Quickbooks POS, Vend POS, Korona POS, Litespeed). The support staff has been super friendly, responsive and helpful. Rather than giving us flippant answers with links to FAQs, they have actually provided constructive and personalized responses. Rather than saying options aren't available, they actually put it up for consideration as a new feature if it doesn't already exist. It hasn't had the connection issues like Vend was been having, where their servers go down for half the day and can't handle offline sales.

Pluspunten:

The features are so customizable and rich! We required the ability to handle a complex inventory and were having trouble finding a POS that could handle our demands, but Hike has exceeded our expectations! They handle our needs for separate SKU/UPCs (which Vend POS didn't). The Sell screen has the ability to show how many products are on hand for products, and is not laggy like other browser systems have been for us, which is helping keep our inventory accurate. Customers are thrilled with the new in-house point system, which is cost effective for us compared to using 3rd party point systems commonly used in our industry. It works seamlessly with Woo Commerce, which has been nice too! The reporting tools are helpful and full of variety, and we are enjoying the custom report feature as well! It even has the ability to create products that are assembled from other products, which we plan on using for bundled deals - and is totally suitable for restaurant or retail! They are the best in versatility by far!

Minpunten:

It's a little more "click" intensive sometimes, where options are specific to the items and harder to 'apply to all' on purchase orders, or has common pitfalls such as browser compatibility (they recommend Chrome, but Opera did work with a few differences).

Reactie Hike

4 jaar geleden

Hi Shanna, Thank you for your wonderful review. Glad to hear that you are happy switching to Hike. We always improving our platform based on customer feedback and have heaps of new features in the pipeline for the coming month. We certainly take pride in our support as that sets up apart from many of our competitors. Any more questions and we are just a click away :) Cheers to your continued retail success! Emma

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Lack of support

2,0 4 jaar geleden

Opmerkingen: Being a start up business when I first started using them, I wanted to support local, start ups, but their lack of customer loyalty is atrocious. Had they kept up the communication, assisted, offered discounts because of the continual issues, or even just gave us a call because of the constant issues, it would have been better. But zip. I did not want to move to another system because i had invested so much time, effort, energy and money into Hike Up. But I after my history was wiped, there was nothing more holding me back. I have moved to another POS that has a good reputation, and I feared that it was all POS systems that had these types of glitches, but thankfully the new system is faster, easier to use, the team are more supportive, and I can now relax. I did email Hike Up about my frustrations over and and over again, but there was nothing offered in comparison to the amount of money expended to the amount of support received. Overall, I would not recommend Hike Up

Pluspunten:

I commenced using Hike from a manual register. I thought it was relatively easy to implement with little to no support from Hike team.

Minpunten:

There were continual glitches that impacted on the system to work effectively. Products would go missing all the time, I would then attempt to re-enter the product only to have the system state that 'it already exists'. I would refresh, re sync, re everything, but this was a continual glitch that caused frustration, time consuming and with the limited ability to contact Hike team or the usual 'we will let the tech team work on it', was little to no comfort when it continued over and over again.

Reactie Hike

4 jaar geleden

Hi There, I'm really sorry to hear that you haven't had the best experience with Hike. Frustration is definitely not the result we're aiming for our clients. Can I request you to book a time with your account manager to go through your issue as we would love to help you resolve all tech issues. We certainly aim to be customer-focused as our clients have helped improve our features based on their user experience. Thank you again for raising your concerns. Regards Emma

MICHAL
book retailer in Australië
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Eerder overwogen alternatieven:

excellent product

5,0 4 jaar geleden

Opmerkingen: At the moment with all features added and with a quality of customer service I am a very happy customer.

Pluspunten:

Best possible customer service you can get. They implemented suggested features making it better POS and inventory system than other 3rd party integrations for bigcommerce that I have checked. I can create a purchase order and reorder low inventory items for products that reached inventory reorder point 0, at the same time it won't reorder products that are already on existing POs which is great because I wont' order same product multiple times. This wouldn't work with other systems that I checked. Also I can scan the barcode to receive a PO which is something that didn't work with other systems that I tested (last year). I have been with Hike for 2 years now and they implemented pretty much every feature that I suggested. Also if there is an order for pre-order item in bigcommerce with no inventory tracking, once I receive stock and I change inventory tracking to "track inventory" it will adjust stock according to outstanding pre-orders. That is just one of many features that added for me.

Minpunten:

no Cons, whatever didn't work for me was fixed

Hiran
Hiran
Mechanical Engineer in India
Geverifieerde LinkedIn-gebruiker
Olie en energie, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Recomended POS software for execution of sales process.

4,0 3 jaar geleden

Opmerkingen: Retailing offline and online store is made live and integrated.

Pluspunten:

The retail POS system can be intergrated with hardware like scanner, printer and payment processor. This POS software works both on online and offline. Integration to ecommerce made management of online orders easy. Free training is done by Hike Point of Sale through online webinar which educate the user about how to use the software and to utilize its features and functions. The user can book a free consult at an initial who is specialized in retail.

Minpunten:

The pricing of the software need to come up with more flexible plans.