Wie gebruikt deze software?

Retail, Quick service and service providers

Gemiddelde scores

20 beoordelingen
  • In totaal 3.5 / 5
  • Gebruiksgemak 4 / 5
  • Klantenservice 4 / 5
  • Functies 3.5 / 5
  • Waar voor je geld 3.5 / 5

Productgegevens

  • Beginprijs US$ 49,00/maand
  • Prijsinformatie Find out more about Hike plans & pricing at https://hikeup.com/pricing/
  • Gratis versie Nee
  • Gratis proefversie Ja
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Hike
  • https://hikepos.com
  • Opgericht in 2015

Over Hike Point of Sale

Hike up your sales using our cloud-based all-in-one retail with in-store POS software, eCommerce, inventory management, on-the-go iPad app and powerful analytics. It works on any device and works offline too.

Functies van Hike Point of Sale

  • Beheer van cadeaubonnen
  • Elektronische handtekening
  • Kassasystemen voor restaurants
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Multilocatie
  • Profielen van klantenaccounts
  • Provisiebeheer
  • Retail POS
  • Retourbeheer
  • Streepjescodes scannen
  • eCommerce-integratie
  • Beheer van cadeaubonnen
  • Kortingsbeheer
  • Ondersteuning van loyaliteitsprogramma's
  • Prijsbeheer
  • Provisiebeheer
  • Retouren bijhouden
  • Streepjescodes scannen
  • Touchscreen
  • Verkoop bijhouden
  • Voorraadbeheer
  • eCommerce
De leverancier heeft deze informatie niet opgegeven.

De nuttigste reviews van Hike Point of Sale

Wanted inventory control based POS solution

Beoordeeld op 11-10-2017
Akeel A.
Director
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
Bron: SoftwareAdvice
5/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall happy with Hike, miss few simple things from MYOB as mentioned in Cons

Pluspunten: Easy to work with , well coordinated views, easy menus, well priced , Quick & excellent customer support , user friendly

Minpunten: need to give few more options to user e.g
*fulfilment of partially received PO, (currently it shows item 'awaiting' but later upon receival cant change the status)
* there should be a way of getting some acknowledgement that PO reached the supplier ,
* PO can be sent to more than one email addresses, simultaneously
* reports and sales figures should have the option to see them with or without GST
* a general refund option should be available... for example a customer brings back a faulty product after few weeks but lost the receipt.
We can recognise that its our product unit, but then how to refund?
* in certain situations, we want to charge higher price of the product... but cant do it in HIKE as it prints the original price underneath (in strikes through)...
so if the sold price is higher than actual... Hike should only print the higher price on receipt.... else we face an angry customer... (MYOB allows this)

Best Customer support

Beoordeeld op 2-2-2018
Alan W.
Director
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: It saved 4 hours every week due to integration with BigCommerce + QBO . I am confident that my store inventory are in order now enabling me to focus more on sales channels rather then admin tasks.

Pluspunten: I tried 10 POS systemc including so called big players but no one can fulfill my simple request and after hours waiting to hear back I was referred to use Hike by BigCommerce team. Simple and easy to use - trust me as I am not computer literate
integration with 3rd party software (QBO, BigCommerce). Support team was excellent
Very Competitive plans (one of the best in the market)

Minpunten: - Reporting section can be improved cover more areas including individual sales.
- Ipad app can play up sometimes
- Payment integrations

Great POS software for Fashion Retail/wholesale

Beoordeeld op 16-5-2018
Viv L.
Founder
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Saves 30% of my time and helps me understand my business while I am busy traveling away from the head office.

Pluspunten: Ease of use - multilingual to support my staff, very intuitive, excellent support at 5 am in the morning - real 24/7. Highly recommend this software !!

Minpunten: would not recommend using touchscreen POS as mainly design to work with PC/Mac via browser or on an iPad with Hike IOS app.

Awesome

Beoordeeld op 24-10-2018
Nikhil B.
Associate
Levensmiddelen- en drankenindustrie, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: It helped me boosting up my sales. I would like to give it 100 stars if i could!

Pluspunten: Without it i was Zero, With it I'm a. Hero!
It is the best online POS platform I've ever visited. It boosted my sales to the sky!!

Minpunten: Nothing is there to like the least because every service is best.

Not only a waste of time but it did things to my data, inventory etc that is taken me back weeks to

Beoordeeld op 26-8-2019
Eric D.
Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proefversie
Bron van de reviewer 
Bron: SoftwareAdvice
1/5
In totaal
1 / 5
Gebruiksgemak
1 / 5
Functies en functionaliteit
1 / 5
Klantenondersteuning
1 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Wish I would have never gone through with this. Has set me back over 300 hours. Thank god we did it during slow season while we have a chance to recover

Pluspunten: I liked all the promises that it supposedly was going to fix versus me using Shopify with additional apps

Minpunten: I do not even know where to begin.
- Created multiple items
- Added and subtracted randomly from both Hike and Shopify
- Discount Groups cannot be trusted. Even after spending 3 hours on chat with their lead tech.
- Created refunds in Hike and Shopify which I cannot undo so all those sales must be re-keyed
- reporting even the custom version gives you so little options you have to spend hours figuring out what it means
Wish I would not have tried this software EVER

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