---
description: Ontdek de plus- en minpunten van Nextiva Contact Center en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva Contact Center - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/30007/call-center/software) > [Nextiva Contact Center](/software/145004/nextiva-call-center)

# Nextiva Contact Center

Canonical: https://www.capterra.nl/software/145004/nextiva-call-center

Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.capterra.nl/software/145004/nextiva-call-center?page=2)

> Zakelijke telefonie-oplossing met automatische telefoniste, lijnspiegeling, doorschakelen van oproepen, wachtrijen en opnamefuncties.
> 
> Oordeel: score van **4.5/5** door 112 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt Nextiva Contact Center?

Elk bedrijf dat op zoek is naar een functierijk, gebruiksvriendelijk platform.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.5/5** | 112 Reviews |
| Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.4/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Nextiva
- **Locatie**: Scottsdale, VS
- **Opgericht**: 2008

## Commerciële context

- **Beginprijs**: US$ 30,00
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Verenigde Staten

## Functies

- Activiteitendashboard
- Automated Attendant
- Automatic call distribution (ACD)
- Automatische nummerkiezer
- CRM
- CTI (Computer Telephony Integration)
- Callcenterbeheer
- Campagnebeheer
- Communicatie via meerdere kanalen
- Communicatiebeheer
- Contactenbeheer
- Controle van oproepen
- Dashboard
- Feedbackbeheer
- Geautomatiseerde routing
- Gegevensverzameling via meerdere kanalen
- IVR
- Interactie bijhouden
- Klantgeschiedenis
- Oproepen doorsturen
- Oproepen opnemen
- Oproepen routeren
- Oproepregistratie
- Oproepscripts
- PBX
- Personeelsplanning
- Planning voor terugbellen
- Prestatiemeetwaarden
- Rapportage en analyse
- Third-Party Integrations
- VoIP
- Voicemail
- Voor callcenters
- Wachtrijbeheer
- Werkprognoses
- Workflowbeheer

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software)

## Gerelateerde categorieën

- [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software)
- [Zakelijke telefoonsystemen](https://www.capterra.nl/directory/31101/business-phone-systems/software)
- [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software)
- [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software)
- [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1786 reviews)
2. [DialedIn CCaaS](https://www.capterra.nl/software/29589/callcenternow) — 4.8/5 (325 reviews)
3. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4083 reviews)
5. [Bitrix24](https://www.capterra.nl/software/113540/bitrix24) — 4.2/5 (997 reviews)

## Reviews

### "Problem Solved" — 5.0/5

> **Ediz** | *18 januari 2024* | Vervoer/over de weg/per spoor | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I didn’t want complicated solution and Nextiva was simple and easy to provide me the kind of services I needed
> 
> **Minpunten**: I can’t think of anything. They have support for any questions to answer.
> 
> It was easy process and I got what I need it. I am happy overall

-----

### "Nextiva as a Good Helper" — 4.0/5

> **Geverifieerde reviewer** | *26 januari 2024* | Rechtspraktijk | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Customer support and prompt response to customers
> 
> **Minpunten**: The time it takes to perform maintenance
> 
> It is a tool that makes it easier for us to communicate with our customers, even the recording of calls is not useful enough because as a legal company we need to have backed up information.

-----

### "Nextiva Review" — 2.0/5

> **Addison** | *26 januari 2024* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 1.0/10
> 
> **Pluspunten**: I like its ease of accessibility, the interface on the computer is quite nice as well. Very user friendly
> 
> **Minpunten**: I wish my calls did not drop so often. I also often lose audio when dialing out.

-----

### "Nextiva was such a great decision" — 5.0/5

> **Jacob** | *21 mei 2024* | Telecommunicatie | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: The team was extremely transparent on features, pricing, etc.  It's been very easy to get set up for how we wanted it to work, and has given us massive ROI boosts since implementing.
> 
> **Minpunten**: Nothing to note so far - we've recently been set up.

-----

### "Happy team\!" — 5.0/5

> **Geverifieerde reviewer** | *19 december 2018* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Our team has really taken to NextOS, they have a lot more capabilities than compared to our old system and they’ve dived right in\! It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.
> 
> **Minpunten**: This is not a cheap tool. It’s probably a good idea to understand what your goals are first so that you’re not investing too much. I can imagine you need to have a certain scale of business first before this system really becomes useful.
> 
> The set up time is pretty intensive. You do need to think through how best to implement and make sure it’s going to achieve your goals and be right for your organization. It’s well worth the effort but it’s not a plug and play system it needs to be configured right. If you do take this time, which we did, then it’s immediately impactful. I believe the improved communication, clear goals and metrics are going to help us a lot.

-----

Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.capterra.nl/software/145004/nextiva-call-center?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/145004/nextiva-call-center)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/software/145004/nextiva-call-center> |
| de-AT | <https://www.capterra.at/software/145004/nextiva-call-center> |
| de-CH | <https://www.capterra.ch/software/145004/nextiva-call-center> |
| en | <https://www.capterra.com/p/145004/Nextiva-Call-Center/> |
| en-AE | <https://www.capterra.ae/software/145004/nextiva-call-center> |
| en-AU | <https://www.capterra.com.au/software/145004/nextiva-call-center> |
| en-CA | <https://www.capterra.ca/software/145004/nextiva-call-center> |
| en-GB | <https://www.capterra.co.uk/software/145004/nextiva-call-center> |
| en-IE | <https://www.capterra.ie/software/145004/nextiva-call-center> |
| en-IL | <https://www.capterra.co.il/software/145004/nextiva-call-center> |
| en-IN | <https://www.capterra.in/software/145004/nextiva-call-center> |
| en-NZ | <https://www.capterra.co.nz/software/145004/nextiva-call-center> |
| en-SG | <https://www.capterra.com.sg/software/145004/nextiva-call-center> |
| en-ZA | <https://www.capterra.co.za/software/145004/nextiva-call-center> |
| es | <https://www.capterra.es/software/145004/nextiva-call-center> |
| es-AR | <https://www.capterra.com.ar/software/145004/nextiva-call-center> |
| es-CL | <https://www.capterra.cl/software/145004/nextiva-call-center> |
| es-CO | <https://www.capterra.co/software/145004/nextiva-call-center> |
| es-CR | <https://www.capterra.co.cr/software/145004/nextiva-call-center> |
| es-DO | <https://www.capterra.do/software/145004/nextiva-call-center> |
| es-EC | <https://www.capterra.ec/software/145004/nextiva-call-center> |
| es-MX | <https://www.capterra.mx/software/145004/nextiva-call-center> |
| es-PA | <https://www.capterra.com.pa/software/145004/nextiva-call-center> |
| es-PE | <https://www.capterra.pe/software/145004/nextiva-call-center> |
| it | <https://www.capterra.it/software/145004/nextiva-call-center> |
| nl | <https://www.capterra.nl/software/145004/nextiva-call-center> |
| nl-BE | <https://www.capterra.be/software/145004/nextiva-call-center> |

-----

## Gestructureerde gegevens

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Nederland","address":{"@type":"PostalAddress","addressLocality":"Amsterdam","addressRegion":"NH","postalCode":"1101","streetAddress":"De Entree 79 1101 BH Amsterdam Nederland"},"description":"Capterra Nederland helpt miljoenen mensen om de beste bedrijfssoftware te vinden. Met reviews, scores, infographics en het meest uitgebreide overzicht van bedrijfssoftware.","email":"info@capterra.nl","url":"https://www.capterra.nl/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.nl/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra_NL/","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.youtube.com/channel/UCjbsogwKUrJcUHRpSQvRo6g"]},{"name":"Nextiva Contact Center","description":"Nextiva biedt cloudgebaseerde communicatie- en samenwerkingsoplossingen die zijn ontworpen om de manier waarop bedrijven communiceren te vereenvoudigen. Nextiva bedient meer dan 150.000 bedrijven in de VS vanuit het hoofdkantoor in Scottsdale, Arizona. Ontdek waarom iedereen overstapt naar Nextiva.\n     Verbeter de implementatiesnelheid.\n     Gebruik een flexibele personeelsstructuur.\n     Ervaar enorme kostenbesparingen.\n     Beheer je communicatie vanaf elke locatie.\n     Geweldige service.\n     |","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/77c551e9-00b4-4d54-8c37-3f26b85f3057.png","url":"https://www.capterra.nl/software/145004/nextiva-call-center","@id":"https://www.capterra.nl/software/145004/nextiva-call-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.nl/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":112,"ratingValue":4.5},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.nl/software/145004/nextiva-call-center#faqs","@type":"FAQPage","mainEntity":[{"name":"Wat is Nextiva Contact Center?","@type":"Question","acceptedAnswer":{"text":"Nextiva biedt cloudgebaseerde communicatie- en samenwerkingsoplossingen die zijn ontworpen om de manier waarop bedrijven communiceren te vereenvoudigen. Nextiva bedient meer dan 150.000 bedrijven in de VS vanuit het hoofdkantoor in Scottsdale, Arizona. Ontdek waarom iedereen overstapt naar Nextiva. Verbeter de implementatiesnelheid. Gebruik een flexibele personeelsstructuur. Ervaar enorme kostenbesparingen. Beheer je communicatie vanaf elke locatie. Geweldige service. |","@type":"Answer"}},{"name":"Wie gebruikt Nextiva Contact Center?","@type":"Question","acceptedAnswer":{"text":"Elk bedrijf dat op zoek is naar een functierijk, gebruiksvriendelijk platform.","@type":"Answer"}}]},{"@id":"https://www.capterra.nl/software/145004/nextiva-call-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"Callcenter software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Nextiva Contact Center","position":3,"item":"/software/145004/nextiva-call-center","@type":"ListItem"}]}]}
</script>