---
description: Ontdek de plus- en minpunten van Nextiva Contact Center en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: Nextiva Contact Center - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/30007/call-center/software) > [Nextiva Contact Center](/software/145004/nextiva-call-center)

# Nextiva Contact Center

Canonical: https://www.capterra.nl/software/145004/nextiva-call-center

Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.capterra.nl/software/145004/nextiva-call-center?page=2)

> Zakelijke telefonie-oplossing met automatische telefoniste, lijnspiegeling, doorschakelen van oproepen, wachtrijen en opnamefuncties.
> 
> Oordeel: score van **4.5/5** door 112 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Nextiva Contact Center?

Elk bedrijf dat op zoek is naar een functierijk, gebruiksvriendelijk platform.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.5/5** | 112 Reviews |
| Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.4/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Nextiva
- **Locatie**: Scottsdale, VS
- **Opgericht**: 2008

## Commerciële context

- **Beginprijs**: US$ 30,00
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Verenigde Staten

## Functies

- Activiteitendashboard
- Automated Attendant
- Automatic call distribution (ACD)
- Automatische nummerkiezer
- CRM
- CTI (Computer Telephony Integration)
- Callcenterbeheer
- Campagnebeheer
- Communicatie via meerdere kanalen
- Communicatiebeheer
- Contactenbeheer
- Controle van oproepen
- Dashboard
- Feedbackbeheer
- Geautomatiseerde routing
- Gegevensverzameling via meerdere kanalen
- IVR
- Interactie bijhouden
- Klantgeschiedenis
- Oproepen doorsturen
- Oproepen opnemen
- Oproepen routeren
- Oproepregistratie
- Oproepscripts
- PBX
- Personeelsplanning
- Planning voor terugbellen
- Prestatiemeetwaarden
- Rapportage en analyse
- Third-Party Integrations
- VoIP
- Voicemail
- Voor callcenters
- Wachtrijbeheer
- Werkprognoses
- Workflowbeheer

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software)

## Gerelateerde categorieën

- [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software)
- [Zakelijke telefoonsystemen](https://www.capterra.nl/directory/31101/business-phone-systems/software)
- [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software)
- [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software)
- [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software)

## Alternatieven

1. [3CX](https://www.capterra.nl/software/158704/3cx) — 4.4/5 (465 reviews)
2. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (916 reviews)
3. [RingEX](https://www.capterra.nl/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews)
4. [Bitrix24](https://www.capterra.nl/software/113540/bitrix24) — 4.2/5 (991 reviews)
5. [Ooma Office](https://www.capterra.nl/software/174109/ooma-office) — 4.4/5 (248 reviews)

## Reviews

### "Nextiva was such a great decision" — 5.0/5

> **Jacob** | *21 mei 2024* | Telecommunicatie | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: The team was extremely transparent on features, pricing, etc.  It's been very easy to get set up for how we wanted it to work, and has given us massive ROI boosts since implementing.
> 
> **Minpunten**: Nothing to note so far - we've recently been set up.

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### "Great Product\!" — 5.0/5

> **Tanya** | *8 juli 2024* | Gezondheid, wellness en fitness | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: The contact center is easy to use and  supports me in managing my team
> 
> **Minpunten**: I do wish that there were some additional features.
> 
> Overall I have had a great experience with the product.

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### "Nextiva Review" — 2.0/5

> **Addison** | *26 januari 2024* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 1.0/10
> 
> **Pluspunten**: I like its ease of accessibility, the interface on the computer is quite nice as well. Very user friendly
> 
> **Minpunten**: I wish my calls did not drop so often. I also often lose audio when dialing out.

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### "Great at home telecommunications app" — 5.0/5

> **Josh** | *30 mei 2024* | Rechtspraktijk | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: easy to use interface and platform.  customer service and support is a plus
> 
> **Minpunten**: there really aren't and complaints that I have for this company

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### "Best tool evern" — 5.0/5

> **Maria** | *10 juni 2024* | Automotive | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Nextiva has been the best tool for communicating with my clients quickly and smoothly. After using this app for over a year, I’ve noticed significant improvements. Its fast, easy-to-use interface allows me to work more effectively and efficiently. The technical support team is always available to assist with any issues and is open to feedback for continuous improvement.
> 
> **Minpunten**: At first using this application it was a little slow, but when I contacted the technical support department they managed to resolve the problems.

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Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.capterra.nl/software/145004/nextiva-call-center?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/145004/nextiva-call-center)

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