Chatra

"nice chat for the website"

Pluspunten: Simple has a free plan, applications are well made and the interface is nice to work in.

Minpunten: Skipped webchats moved to another tab which is accessible with 2 clicks (should be 1 click max)

"Great customer chat software with equally outstanding App"

Opmerkingen: This is the perfect software for chatting to customers. If you want more features, the paid subscription is great, but if you just want the basics, the free option works a treat.

Pluspunten: This software is great if you are starting out small, since the free package (which I'm using) is fully functional and serves all live chatting needs. The App is also great and sends phone alerts when a conversation is started, meaning you don't need to stay logged in on a browser the whole time. I live and work in China and a perennial problem here is the great firewall of China (all things Google are a no-no) but it works super-fast here because there are no calls to googleapis (for JavaScript files), the downfall of many websites and software products. The emailed transcript of conversations is also a nice feature (though I believe standard, for this type of software). The company is also not pushy, so while there are occasional emails about the product and services, they are not bombarding you with emails to upgrade to a paid or more expensive option.

Minpunten: There isn't really anything I dislike about the software. The only thing is maybe the free trial, which gives you full functionality (useful for trying), so if you are going for a free or lower tier subscription, you might get attached to some features which later disappear.

"Live chat with your customers easily!"

Opmerkingen: The LiveChat feature has allowed me to answer any concerns a customer has almost immediately from anywhere in the world and by doing so, I have noticed my sales have increased since adding Chatra.

Pluspunten: I have an online business where I sell crafts I made on Etsy, as well as my own personal website. While I can not use Chatra on Etsy I do use it on my website. Chatra makes it simple to connect with customers who have questions or specific requests by allowing you to chat with them online in real time in a live chat. All you have to do is add the code to the footer of your designated webpage and that's all there is to it. You now have a live chat and will be able to communicate with your customers automatically. It is free and simple to use and I have found it has helped my customer service rating improve from 4.5 to 4.9/5.0.

Minpunten: Sometimes the chat can lag and it may make you appear unprofessional if your customer doesn't realize that the lag is not on your end, but the software itself.

"All-in one chat engine for solo or team."

Opmerkingen: I love the simplicity and integration capibility. Just add the code to footer and thats it now my site has a live chat. Free forever helps me to try their service and it really good chat engine,

Pluspunten: I love the simple arrangement of it. Register login and start using the software. Just paste and use it any of your website. No need to validate and less hassle. I love the forever free plan for one persoion free chat enable. Lots of my customer just need one agent to use be used with their site. This just solve lots of my problem. Sometime app stops working but the app is simple and update fast. There is kind of delay to reply but it is not that much. Awesome and very good featured chat engine

Minpunten: The chat is laggy and takes some time to update. The app when using with VPN is really takes time to show online and chat update.

"Worked Well for Me"

Opmerkingen: I enjoyed using Chatra.

Pluspunten: Chatra worked well for me, but I wasn't able to afford to upgrade to obtain the features I found most useful.

Minpunten: None really, it was a good program; but I found one that was more relevant to what I needed, for less money.