Wat is Chatra?

Moderne live chat- en berichtoplossing ontworpen om persoonlijke communicatie tussen bedrijven en hun klanten te vereenvoudigen. Chatra verwelkomt potentiële kopers met de gezichten van je team en nodigt uit om in contact te komen via vriendelijke, gerichte automatische berichten. Het is veel gemakkelijker voor hen om je een snel chatbericht te sturen dan om een formele, saaie e-mail te verzenden vanaf een contactpagina.
Reageer vanaf het medewerkersdashboard in je browser, desktop-app of mobiele app, en het systeem levert je bericht af.

Wie gebruikt Chatra?

E-commerce, software en andere bedrijven die de noodzaak begrijpen om toegankelijk te zijn voor hun bezoekers en klanten. Klanten omvatten ook financiële, juridische en automobielbedrijven.

Chatra Software - 1 Chatra Software - 2 Chatra Software - 3 Chatra Software - 4

Twijfels over Chatra? Vergelijk met een populair alternatief

Chatra

Chatra

4,8 (437)
Niet beschikbaar in jouw land
US$ 21,00
maand
Gratis versie
Gratis proefversie
8
Geen integraties gevonden
4,8
(437)
4,6
(437)
4,8
(437)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Waar voor je geld
Klantenservice
US$ 24,00
maand
Gratis versie
Gratis proefversie
68
112
4,7
(1.466)
4,5
(1.466)
4,6
(1.466)

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Reviews over Chatra

Gemiddelde score

In totaal
4,8
Gebruiksgemak
4,8
Klantenservice
4,8
Functies
4,5
Waar voor je geld
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
78%
4
19%
3
3%
2
0%
Eugene
Eugene
CEO in Thailand
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

nice chat for the website

5,0 4 jaar geleden

Pluspunten:

Simple has a free plan, applications are well made and the interface is nice to work in.

Minpunten:

Skipped webchats moved to another tab which is accessible with 2 clicks (should be 1 click max)

Reema
Associate Director in VS
Burgerlijke en maatschappelijke organisatie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Wonderful Chat Service for LiveChat on Websites

5,0 2 maanden geleden

Opmerkingen: Overall, getting the chat feature on our website has been wonderful. I highly recommend it, as we have had a wonderful experience.

Pluspunten:

Chatra has a number of very helpful features. The auto-replies, which can be pre-typed for common questions, are amazing and save time for repetitive questions. I also love that there is both a desktop and mobile. It allows you to see who is on the website, and the pre-chat view, where you can see what they are typing in real time before they submit the message, is amazing. You can think about what you want to say before they hit send, or look for the link they will need and have a quick response time.

Minpunten:

My biggest complaint is definitely that there is no spell check on the mobile version, and it is not compatible with the OS spell check software for the default keyboard on either android or apple products. It also does not let you know when it periodically logs you out of the app, so I have gotten fussed at by my boss for missing a chat because I thought my phone would notify me if we get a message, only to not get any notification. The Desktop version is almost too good at notifying you (you get to pick a noise and it will very much let you know when you have a chat) so this is mainly a mobile issue.

Debjit
Freelancer in India
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

All-in one chat engine for solo or team.

3,0 4 jaar geleden

Opmerkingen: I love the simplicity and integration capibility. Just add the code to footer and thats it now my site has a live chat. Free forever helps me to try their service and it really good chat engine,

Pluspunten:

I love the simple arrangement of it. Register login and start using the software. Just paste and use it any of your website. No need to validate and less hassle. I love the forever free plan for one persoion free chat enable. Lots of my customer just need one agent to use be used with their site. This just solve lots of my problem. Sometime app stops working but the app is simple and update fast. There is kind of delay to reply but it is not that much. Awesome and very good featured chat engine

Minpunten:

The chat is laggy and takes some time to update. The app when using with VPN is really takes time to show online and chat update.

Reactie Chatra

4 jaar geleden

Thanks for the review, Debjit! As for the chat being "laggy", could you send us more details to [email protected]?

Sheldon
Website developer and English language teacher in VK
E-learning, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Great customer chat software with equally outstanding App

5,0 4 jaar geleden

Opmerkingen: This is the perfect software for chatting to customers. If you want more features, the paid subscription is great, but if you just want the basics, the free option works a treat.

Pluspunten:

This software is great if you are starting out small, since the free package (which I'm using) is fully functional and serves all live chatting needs. The App is also great and sends phone alerts when a conversation is started, meaning you don't need to stay logged in on a browser the whole time. I live and work in China and a perennial problem here is the great firewall of China (all things Google are a no-no) but it works super-fast here because there are no calls to googleapis (for JavaScript files), the downfall of many websites and software products. The emailed transcript of conversations is also a nice feature (though I believe standard, for this type of software). The company is also not pushy, so while there are occasional emails about the product and services, they are not bombarding you with emails to upgrade to a paid or more expensive option.

Minpunten:

There isn't really anything I dislike about the software. The only thing is maybe the free trial, which gives you full functionality (useful for trying), so if you are going for a free or lower tier subscription, you might get attached to some features which later disappear.

Raoul
CEO in Zuid-Afrika
Supermarkten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

my experience

5,0 7 maanden geleden

Opmerkingen: chatra software allows me to direct customers who wish to have more information on a product in order to make the purchase. thanks to chatra, i have managed to convert several customers. i also like the fact that it notifies us by email when we are not connected.

Pluspunten:

The Châtra software has a very nice design and is very easy to set up. I also like the fact that we can customize the name, the photo and even adapt its color to our website.

Minpunten:

The Châtra software has a very nice design and is very easy to set up. I also like the fact that we can customize the name, the photo and even adapt its color to our website.

Software gevonden in