Accelevents

Administrator & User Friendly

Pluspunten:

I've used Accelevents to host virtual events for 3 years in a row. The product is straightforward for event administrators. It gives you the right control to design your event while providing a good interface for attendees. We have been very pleased with the ease-of-use for our attendees too. The 100% browser-based delivery means no downloads for attendees. Our event attendees have continually rated Accelevents very high in our post-event attendee survey. Their support team is fast, and the knowledge base website has answers to most questions.

Minpunten:

The gamification aspect could be improved in the platform. It's not bad, but it could be better.

Eerder overwogen alternatieven: Cvent Event Management

Redenen om over te stappen op Accelevents: The platform has the features we need, the pricing model is fair, and my experience as an attendee to a prior virtual event hosted on Accelevents.

Accelevents Saved our Auction!

Opmerkingen: Accelevents really did save our spring auction. When COVID hit and we had to cancel our live event, we knew our fundraising efforts were going to take a big hit. Then we found Accelevents and the staff helped us get our event online quickly and easily. Our virtual auction was a big success! Now we are using Accelevents again for our holiday auction. We are very happy with the platform and the fantastic customer support!

Pluspunten:

Very easy to use, fast and easy to learn, wonderful customer service, very knowledgeable staff that answered all my questions quickly, and a great price.

Minpunten:

Would love a bit more customization options for how the website looks and feels. It would be nice to be able to add a short paragraph of verbiage at the top of the auction and fund a need pages. In addition, we would like to be able to reorder the "tabs" so the About tab was first, then the bid on auction items tab, and then the fund a need tab. In other words, we wanted to be able to say a little bit about our organization on the first page that people see rather than having the auction items be the first thing they see.

Eerder overwogen alternatieven: OneCause

Redenen om over te stappen op Accelevents: Accelevents was a more cost-effective choice for our small non-profit and had all the functionality that we needed for our virtual event.

Worked Great for our Virtual Conference

Opmerkingen: Really good SaaS product. Professional and clean looking. Modern interface. Great customer service.

Pluspunten:

Very simple to set up and customize. Able to upload logos, change colors, add speaker bios very easily with an intuitive interface. Customer service was fantastic.[sensitive content hidden] went above and beyond to walk us through all of our issues and help us test everything out.

Minpunten:

There were a few limitations in full customization particularly around Sessions and how to move people from one room to another. Some of our team had issues navigating the software, but that was rare.

Eerder overwogen alternatieven: Zoom Meetings

Redenen om over te stappen op Accelevents: Fairly low cost and all the features we needed for a small conference.

Adequate Event Platform for 1 Off Events

Pluspunten:

Ease of platform use. Live chat and support.

Minpunten:

Analytics - They are completely limited and no easy to get the actual information that has value. Integrations - There no integrations to Salesforce and Hubspot are minimal with the necessary tracking requirements not possible to pass through. Registration Source Tracking - There is none if you have host your event on your own landing page. You cannot track where a registration comes from i.e. social media, direct, etc. Does not support events streamed in multiple time zones in any efficient and organized way

Great Interactive online event platform

Opmerkingen: Overall we had a great event and got a lot of positive feedback from the participants.

Pluspunten:

1. The customer service was great: any time we had a question, a problem, or a bug, we got a quick response from the team and an immediate solution. Guys, you rock! Thanks a lot. 2. The pricing is pretty well calculated - the per participant per day payment makes it much easier for us to calculate our cost per participant and makes smaller online events possible and affordable.

Minpunten:

1. The constant updates that are happening in the backstage - some features were coming and going and after some updates the platform was not functioning well. Which was frustrating, but the supportive team was always there to help out. 2. The platform does not have a mobile or PC app.

Eerder overwogen alternatieven: vConferenceOnline, vFairs en Whova

Redenen om over te stappen op Accelevents: Because of the features, pricing, and quick response from the team