Zola Suite

Wie gebruikt Zola Suite?

Zola is ontworpen om te voldoen aan de behoeften van de moderne praktijk. Deze geïntegreerde oplossing is zeer geschikt voor bedrijven van elke omvang in een breed scala aan praktijkgebieden.

Wat is Zola Suite?

Ontdek waarom Zola de snelst groeiende software voor praktijkbeheer is. Ingebouwde CRM, e-mail en robuuste trust- en zakelijke boekhouding. Zola Suite biedt via een moderne en intuïtieve interface eersteklas functionaliteiten voor casemanagement, geavanceerde bulkfacturering, documentbeheer, taakbeheer en nog veel meer. Zola is cloudgebaseerd en is toegankelijk via elke browser, evenals systeemeigen iOS- en Android-apps. Er zijn integraties beschikbaar met LawPay, Quickbooks en DropBox.

Zola Suite - Details

Zola Suite

http://zolasuite.com/

Opgericht in 2007

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Vergelijk Zola Suite met soortgelijke producten

Vanaf

US$ 59,00/maand
US$ 45,00/maand
N.v.t
US$ 79,00/maand

Gratis versie

Gratis versie Ja
Gratis versie Nee
Gratis versie Nee
Gratis versie Nee

Gratis proef

Gratis proef Ja
Gratis proef Ja
Gratis proef Nee
Gratis proef Ja

Zola Suite - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Veelgestelde vragen/forum
  • Kennisbank
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Android (mobiel)
  • iPhone (mobiel)

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie
  • Video's

Functies van Zola Suite

  • API
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Administratie
  • Beheer van factuurtarieven
  • Beheer van juridische zaken
  • Bestandsbeheer
  • CRM
  • Casusbeheer
  • Communicatiebeheer
  • Conflictbeheer
  • Contactenbeheer
  • Contactendatabase
  • Contract- en licentiebeheer
  • Documentautomatisering
  • Documentbeheer
  • Documenten genereren
  • Documenten opslaan
  • Documentsjablonen
  • Dossierbeheer
  • E-mailbeheer
  • Factureerbare items bijhouden
  • Factureren
  • Factuurbeheer
  • Formulierbeheer
  • Geïntegreerde boekhouding
  • Herinneringen
  • Integratie in de administratie
  • Integraties van derden
  • Kalenderbeheer
  • Klantenbeheer
  • Klantendatabase
  • Klantenportal
  • Microsoft Outlook-integratie
  • Rapportage en statistieken
  • SSL-beveiliging
  • Taakbeheer
  • Taakvoortgang bijhouden
  • Termijnbewaking
  • Tijd bijhouden
  • Tijd en onkosten bijhouden
  • Timer
  • Toegangsopties/machtigingen
  • Vertrouwensadministratie
  • Waarschuwingen/Meldingen
  • Workflowbeheer

Bekijk de volledige lijst van Advocaten software

  • API
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Administratie
  • Automatische back-up
  • Automatische facturering
  • Beheer van factuurtarieven
  • Casusbeheer
  • Contactenbeheer
  • Contactendatabase
  • Documentbeheer
  • Documenten opslaan
  • Documentsjablonen
  • E-mailbeheer
  • Elektronische betalingen
  • Factureerbare items bijhouden
  • Factureren
  • Factuurbeheer
  • Factuurverwerking
  • Financieel beheer
  • Grootboek
  • Herinneringen
  • Integratie in de administratie
  • Integraties van derden
  • Kalenderbeheer
  • Klantenbeheer
  • Klantendatabase
  • Klantenportal
  • Onkosten bijhouden
  • Overzichtsrapporten
  • Projecttijd bijhouden
  • Rapportage en statistieken
  • Realtime gegevens
  • Roosterbeheer
  • SSL-beveiliging
  • Samenwerkingstools
  • Taakbeheer
  • Taakplanning
  • Taakvoortgang bijhouden
  • Tijd bijhouden
  • Tijd en onkosten bijhouden
  • Timer
  • Toegangsopties/machtigingen
  • Toetsing van bankgegevens
  • Verwerking van creditcards
  • Workflowbeheer
  • Zoeken/filteren

Bekijk de volledige lijst van Juridische facturatiesoftware

  • API
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Administratie
  • Audittrail
  • Automatische back-up
  • Automatisering van formulieren
  • Bankroetbeheer
  • Beheer van vrijstellingen
  • Bestandsbeheer
  • Beveiligde gegevensopslag
  • Bibliotheek met juridische formulieren
  • Casusbeheer
  • Contactenbeheer
  • Contactendatabase
  • Documentautomatisering
  • Documentbeheer
  • Documenten opslaan
  • Documentsjablonen
  • E-mailbeheer
  • Elektronisch indienen
  • Factureren
  • Factuurbeheer
  • Gegevens importeren en exporteren
  • Herinneringen
  • Integratie in de administratie
  • Integraties van derden
  • Kalenderbeheer
  • Klantenbeheer
  • Klantendatabase
  • Klantenportal
  • Onkosten bijhouden
  • QuickBooks-integratie
  • Rekenmachines
  • SSL-beveiliging
  • Taakbeheer
  • Taakvoortgang bijhouden
  • Termijnbewaking
  • Tijd bijhouden
  • Tijd en onkosten bijhouden
  • Timer
  • Verwerking van creditcards
  • Voor advocaten
  • Waarschuwingen voor kritieke datums
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Zoeken/filteren

Bekijk de volledige lijst van Software voor faillissementen

  • API
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Administratie
  • Casusbeheer
  • Casusnotities
  • Communicatiebeheer
  • Compliancebeheer
  • Configureerbare workflow
  • Conflictbeheer
  • Contactenbeheer
  • Contactendatabase
  • Contract- en licentiebeheer
  • Documentautomatisering
  • Documentbeheer
  • Documenten opslaan
  • Documentsjablonen
  • Dossierbeheer
  • E-mailbeheer
  • Factureerbare items bijhouden
  • Factureren
  • Factuurbeheer
  • Formulierbeheer
  • Gegevens importeren en exporteren
  • Herinneringen
  • Integratie in de administratie
  • Integraties van derden
  • Kalenderbeheer
  • Klantenbeheer
  • Klantendatabase
  • Klantenportal
  • Microsoft Outlook-integratie
  • Onkosten bijhouden
  • Rapportage en statistieken
  • Registerbeheer
  • SSL-beveiliging
  • Taakbeheer
  • Taakvoortgang bijhouden
  • Termijnbewaking
  • Tijd bijhouden
  • Tijd en onkosten bijhouden
  • Toegangsopties/machtigingen
  • Vertrouwensadministratie
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Zoeken in gehele tekst

Bekijk de volledige lijst van Software voor juridisch dossierbeheer

  • API
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Administratie
  • Authenticatie in twee stappen
  • Automatische back-up
  • Beheer van factuurtarieven
  • Beheer van ontvangstbewijzen
  • Belastingbeheer
  • Berekening en validatie van heffingen
  • Beveiligde gegevensopslag
  • Boeken in verschillende grootboeken
  • Boekhouding op transactiebasis
  • Boekhouding voor activa
  • Casusbeheer
  • Compliancebeheer
  • Contactenbeheer
  • Contactendatabase
  • Documentbeheer
  • Documenten opslaan
  • Documentsjablonen
  • E-mailbeheer
  • Elektronische betalingen
  • Factureerbare items bijhouden
  • Factureren
  • Factuurbeheer
  • Factuurverwerking
  • Gegevens importeren en exporteren
  • Grootboek
  • Herinneringen
  • Integratie in de administratie
  • Integraties van derden
  • Kalenderbeheer
  • Klantendatabase
  • Klantenportal
  • Klantenverhalen
  • Onkosten bijhouden
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime rapportage
  • SSL-beveiliging
  • Taakbeheer
  • Tijd en onkosten bijhouden
  • Toetsing van bankgegevens
  • Uitschrijven van cheques
  • Verwerking van creditcards
  • Workflowbeheer

Bekijk de volledige lijst van Trust boekhoudprogramma's

  • API
  • Aanpasbare rapporten
  • Aanpasbare velden
  • Aanwezigheid bijhouden
  • Activiteiten volgen
  • Activiteitendashboard
  • Budgettering/prognoses
  • Controle van goedkeuringsbeheer
  • Factureerbare items bijhouden
  • Factureren
  • Factuurbeheer
  • Gegevens importeren en exporteren
  • Goedkeuringswerkstroom
  • Herinneringen
  • Integratie in de administratie
  • Integraties van derden
  • Kalenderbeheer
  • Meerdere valuta's
  • Mobiele app
  • Onkosten bijhouden
  • Overzichtsrapporten
  • Payrollbeheer
  • Personeelsbeheer
  • Prognoses
  • Projecten bijhouden
  • Projecttijd bijhouden
  • QuickBooks-integratie
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Realtime updates
  • Roosterbeheer
  • Schattingen
  • Taakbeheer
  • Taakvoortgang bijhouden
  • Tijd bijhouden
  • Tijd bijhouden per klant
  • Tijd bijhouden per project
  • Tijd en onkosten bijhouden
  • Timer
  • Toegangsopties/machtigingen
  • Toewijzing en planning van resources
  • Vakantie en verlof bijhouden
  • Vergoedingenbeheer
  • Verlof bijhouden
  • Voortgang bijhouden
  • Waarschuwingen/Meldingen
  • Workflowbeheer

Bekijk de volledige lijst van Urenregistratie- en declaratiesoftware

Zola Suite alternatieven

Meer alternatieven voor Zola Suite

Reviews van Zola Suite

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,6
Klantenservice 4,7
Functies 4,4
Waar voor je geld 4,6

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Schrijf een review!
Kit C.
Kit C.
Managing Partner
Juridische dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 15-9-2019

"Best overall in case management software, but has minor UI annoyances"

Opmerkingen: After using Clio, MyCase, and PracticePanther at various points in my career (and testing CosmoLex and RocketMatters most recently when opening a new firm), none of the CMS programs on the market have come close to ZolaSuite's comprehensive functionality. Having the ability to do not just case management and billing, but complete firm accounting/reconciliation is a godsend. The integrated CRM in the Enterprise Plus tier is fantastic - no need to have an outside CRM that may or may not fully integrate with your CMS. The email feature is the clencher - having an actual, FULL email inbox that syncs with Gsuite email makes keeping case-related correspondence a snap.

Pluspunten: Robust program that covers everything from case management to client lead intake to comprehensive firm accounting. Easy to use and navigate for the most part. Integrated CRM and FULL accounting of all operating and trust accounts with triple reconciliation keeps the entire process streamlined and accessible without having to utilize a dozen different programs and hoping nothing falls through the cracks.

Minpunten: Has minor UI issues that can be annoying, particularly the inability to active a full subscription without going through a multi-step process involving both the sales department and support team at Zola. This should be a "click here, pick your plan, enter your payment method" process with no need to have it "activated" by the company before being able to use it. That being said, there are some additional features that I would love to see Zola add/integrate/improve ASAP (which I am sending to Zola as suggestions for future improvements). If these features were incorporated, ZolaSuite would certainly be a category killer and rapidly take over the entire market, but they are not "dealbreaker" items as far as I'm concerned for overall ratings.

  • Bron van de reviewer 
  • Beoordeeld op 15-9-2019
Michael G.
Michael G.
Managing Partner
Rechtspraktijk, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 10-5-2021

"Significant upgrade from our last billing software"

Opmerkingen: Zola Suite is significantly improving the efficiency of our timekeeping and billing processes. We are spending less time to get bills out, and they are going out faster. I am very happy we made the switch.

Pluspunten: First and foremost, being able to access the software via a web-based login is extremely useful, especially when so many of us are working from home.
Time entry is straightforward and easy. I do feel like it is helping us capture a higher percentage of our billable work than we did in the past.
Most of the reporting functionality is really great.
Customer support has been extremely responsive and helpful.
Integration with Quickbooks Online is really nice.

Minpunten: The transition from our old software to the new (e.g., data migration) was tough. To be fair, we expected it to be tough: we used the old software for almost 15 years so it had a lot of data and we were heavily reliant on it and very used to the way it worked. The Zola customer service folks worked with us tirelessly to make it happen and that was great, but even though we expected the transition to be difficult, it was slightly more difficult than we expected.
Access to historical data (data imported from our old software) is more limited than I was hoping for.
The default user types are a little too limited (there's no middle ground between "has all access and all rights" and "doesn't have sufficient access to do essential tasks") but the customer support team very quickly found a custom solution for us, which was great.

Antwoord van de leverancier

van Zola Suite op 25-5-2021

Hi Michael. Thank you for your feedback. We're happy to hear that Zola has significantly improved the efficiency of your timekeeping and billing processes. We're sorry to hear that your migration expectations were not met. With an advanced migration, our team will migrate contacts, calendar events, matters, tasks, unbilled time entries, trust balances and more. While most legal practice management providers will not migrate historical financial data, we're committed to pushing the envelope and our dedicated data operations team is developing tools that will allow us to increase the volume of data we're able to efficiently and accurately migrate for clients. More on that to come soon!

With respect to your feedback around user profiles, as an EnterprisePlus user, we can create custom user types for your account. A member of our support team will be in touch to help ensure that everything is configured correctly.

  • Bron van de reviewer 
  • Beoordeeld op 10-5-2021
Susan C.
Attorney
Rechtspraktijk, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 23-8-2021

"Zola's customer support is top rate!"

Opmerkingen: I was petrified to switch from Timeslips after 25 years, but Zola made it easy to figure out how to set up and use for billing. Seriously, the customer support could not possibly be better!

Pluspunten: I have NEVER received better customer support from any software company! They pick up the phone right away, they are knowledgable and easy to understand, and they are friendly and polit. A++.

Minpunten: I use this only for billing, but two things could be improved: 1) there should be a field for phone number and email address along with mailing address on the top of bills (I can only plug in mailing address); and 2) it's a bit awkward to have to go from bill creation under Time to invoices under matters.

  • Bron van de reviewer 
  • Beoordeeld op 23-8-2021
Jennifer A.
Attorney - Solo
Rechtspraktijk, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    2/10
  • Bron van de reviewer 
  • Beoordeeld op 25-5-2021

"Problems Never Seem to End"

Opmerkingen: Overall - Be very careful before going Zola Suite. It's not a panacea. I'm currently looking into other programs that may be a bit more expensive, simply because Zolasuite has made me lose too much client chargeable time dealing with all their random quirks. I'm a solo practitioner and, literally, time is money for me. I don't have an IT department to deal with the growing pains that Zola Suite is making their users experience.

Pluspunten: Robust all-in-one package, which makes it very unique in the law practice management sphere. Very reasonably priced for the functionality. Relatively easy to use once you get past the learning curve. US-based support that is very responsive (more on that below).

Minpunten: Where do I begin?! I have had nothing but problems since the beginning - and I've only been using it for about 4 months. I prepaid for a year and now I regret it. I wanted an all-in-one reasonably priced software that includes CRM, accounting/billing, and time tracking without having to integrate with other apps. However, the program is a bit slow and clunky (I have a new laptop, so it's not the specs of the laptop). At one point I could not access Ad--be pdf files, and I was on with support for about 3 hours trying to get it fixed. Turns out - they never saw this before. They fixed it, but it cost me 3 hours of client chargeable time. Next issue was billing. Apparently, I had to SET UP bulk billing (which is free), if I wanted bulk billing. No one actually told me that through the whirlwind of training I initially received. First month I sent manual bills - no biggie. Next month, I had my web developer set it up on the back end as instructed. Turns out we ran into problems. BIG PROBLEMS. First, emails wouldn't go out b/c ONE client didn't have an email address. Their response - just add a dummy email. So I put in a dummy address - result: emails with invoices were sent to the clients, BUT they had NO ACCESS TO PAY ONLINE via email link. I spent hours with them to deal with the various billing matters. Again - their response - we've never had this issue before.
FINALLY - they removed Enterprise access to edit documents within Zola WITHOUT notifying me.

Antwoord van de leverancier

van Zola Suite op 1-6-2021

Hi Jennifer. Thank you for sharing your feedback. We're very sorry to hear about your negative experiences. We recognize that transitioning to a new platform can be challenging but we strive to make the process efficient and seamless whether you're a solo practitioner or a member of a 200-user firm. In reviewing your feedback, it seems that many of these issues could have been resolved with more comprehensive training and better communication during the onboarding process. We have shared this feedback with our dedicated onboarding and training team, and a member of our senior leadership team will be in touch to make sure you are configured for success with Zola moving forward.

  • Bron van de reviewer 
  • Beoordeeld op 25-5-2021
Eva A.
P.A.
Juridische dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 19-5-2021

"Zola Helps Greatly with Productivity"

Opmerkingen: Zola has definitely made billing and invoicing much more efficient. Not just for us, but also for the client. Being able to easily pay their invoices has been very helpful. Also, Zola has a variety of reports you can run to see all aspects of your firm's financial and billing records. There are so many reports which you can create to determine how your company is being run.

Pluspunten: The customer service is excellent. Sometimes a software can be good, but if the customer service is not as good or better, it can make working with it more difficult. I have always had great customer support whenever calling Zola, and I called a lot at the beginning of the software implementation. I don't call as often now, but I know when I do call, I will get the same customer support as I did when I called more often. The Customer Support team is very good!

Minpunten: In the Documents section, there is no way to easily blackline documents and keep newer versions. Zola's software does not recognize the newer versions of documents. I'm hoping they will change this in the future.

Antwoord van de leverancier

van Zola Suite op 27-5-2021

Hi, Eva. Thank you for your feedback. We're thrilled to hear that Zola Suite has helped your practice become more productive. Within Zola's document management section, you can upload new versions of documents and the current version number will appear on the right of the document's name (example: "Ver 5"). By simply clicking on the version number, you will see every version that was uploaded along with which team member made the update to the document, when it was updated and if it was indexed. You also have the ability to make a past version of the document the most "current" version.

We understand that you'd like the ability to blackline documents. This isn't currently available in Zola Suite but a document comparison feature is on our development roadmap. We'll be sure to update you when it is released.

  • Bron van de reviewer 
  • Beoordeeld op 19-5-2021