Zola Suite

Zola Suite

door Zola Suite

Wie gebruikt deze software?

Zola was designed to meet the needs of the modern practice. Our integrated solution is well suited for firms of all sizes, spanning a wide range of practice areas.

Gemiddelde scores

99 beoordelingen
  • In totaal 4.6/5
  • Gebruiksgemak 4.6/5
  • Klantenservice 4.8/5
  • Functies 4.4/5
  • Waar voor je geld 4.6/5

Productgegevens

  • Beginprijs US$ 59,00/maand
  • Prijsinformatie Core: $59/user/mo Enterprise: $79/user/mo Enterprise Plus: $89/user/mo
  • Gratis versie Ja
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Zola Suite
  • http://zolasuite.com/
  • Opgericht in 2007

Over Zola Suite

See why Zola is the FASTEST-GROWING practice management software. Built-in CRM, EMAIL & robust TRUST & BUSINESS Accounting. Zola Suite sports best-in-class Case Management features, sophisticated Bulk Billing, Document Management, Task Management and much more through a modern and intuitive interface. Zola is cloud-based and is accessible through any browser as well as native iOS and Android apps. Integrations include LawPay, Quickbooks & DropBox.

Functies van Zola Suite

  • Beheer van juridische zaken
  • CRM
  • Conflictbeheer
  • Contractbeheer
  • Documentbeheer
  • E-mailbeheer
  • Factureren
  • Kalenderbeheer
  • Klantenportal
  • Taakbeheer
  • Tijd bijhouden
  • Vertrouwensadministratie
  • Administratiebeheer
  • Automatische facturering
  • Casusbeheer
  • Documentbeheer
  • Kalenderbeheer
  • Klantenportal
  • Onkosten bijhouden
  • Tijd bijhouden
  • Casusnotities
  • Conflictbeheer
  • Contractbeheer
  • Documentbeheer
  • E-mailbeheer
  • Factureren
  • Kalenderbeheer
  • Klantenbeheer
  • Onkosten bijhouden
  • Registerbeheer
  • Taakbeheer
  • Tijd bijhouden
  • Vertrouwensadministratie
  • Activiteiten volgen
  • Beheer van ontvangstbewijzen
  • Belastingbeheer
  • Berekening en validatie van heffingen
  • Boeken in verschillende grootboeken
  • Boekhouding op transactiebasis
  • Compliancebeheer
  • Klantenverhalen
  • Uitschrijven van cheques
  • Winst- en verliesrapportage van assets

De nuttigste reviews van Zola Suite

Best overall in case management software, but has minor UI annoyances

Beoordeeld op 15-9-2019
Kit C.
Managing Partner
Juridische dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: After using Clio, MyCase, and PracticePanther at various points in my career (and testing CosmoLex and RocketMatters most recently when opening a new firm), none of the CMS programs on the market have come close to ZolaSuite's comprehensive functionality. Having the ability to do not just case management and billing, but complete firm accounting/reconciliation is a godsend. The integrated CRM in the Enterprise Plus tier is fantastic - no need to have an outside CRM that may or may not fully integrate with your CMS. The email feature is the clencher - having an actual, FULL email inbox that syncs with Gsuite email makes keeping case-related correspondence a snap.

Pluspunten: Robust program that covers everything from case management to client lead intake to comprehensive firm accounting. Easy to use and navigate for the most part. Integrated CRM and FULL accounting of all operating and trust accounts with triple reconciliation keeps the entire process streamlined and accessible without having to utilize a dozen different programs and hoping nothing falls through the cracks.

Minpunten: Has minor UI issues that can be annoying, particularly the inability to active a full subscription without going through a multi-step process involving both the sales department and support team at Zola. This should be a "click here, pick your plan, enter your payment method" process with no need to have it "activated" by the company before being able to use it. That being said, there are some additional features that I would love to see Zola add/integrate/improve ASAP (which I am sending to Zola as suggestions for future improvements). If these features were incorporated, ZolaSuite would certainly be a category killer and rapidly take over the entire market, but they are not "dealbreaker" items as far as I'm concerned for overall ratings.

Former (long time) Clio User Converting to Zola Suite

Beoordeeld op 9-12-2019
Vince P.
Attorney
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I have been a Clio user for approximately 8 years. I have gone to all but two of the cloud conferences. I think it is a good product. However, Zola Suite does three things better (for me- a sole practitioner) and that is: 1. Better email management; 2. Better dashboard for seeing my practice at a glance, and 3- Managing and utilizing Intake forms and Custom matter fields for quick input and access to matter details and using those details to create merge documents. Clio is good, but for me, Zola Suite is better.

Pluspunten: First and foremost is the email system. All emails (both incoming and sent) are easily attached to the file with a click of the mouse. it is also very easy to attach a file document (a Z-doc) to an outgoing email or to download an email attachment directly to the file. Using the Intake forms (both shared and internal) are handy ways to have the quick information (critical dates, expenses, etc) at your fingertips. Finally, the dashboard is what I need to run my practice. It has the incoming emails, the tasks and the calendar. Clio's dashboard is 70% billing statistics. I concede that is useful information, but my home screen should be my day at hand and that is what I get with Zola Suite. Using the Matter-Specific Custom fields allow me to quickly (almost effortlessly) insert key data into a matter. Those fields are then easily incorporated into merge forms. The process in Clio (where you have to open to the fields and then search for them is time-consuming. (I use a lot of fields and create a lot of merge forms so having the ability to insert the field data quickly and easily is a big plus).

Minpunten: The inability to connect with services like Zapier. I have a love-hate relationship with Clio and Zapier. I enjoyed linking Google forms and Smartsheet and Clio. I miss having that ability. I am also having challenges utilizing virtual assistants with the system. However, I am getting used to, and preferring using just one system.

A must have for every modern law office

Beoordeeld op 7-3-2019
Geverifieerde reviewer
Paralegal
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: All the features Zola has to offer far exceed my expectations. The fact that you can tie every aspect of your law office in one central location makes everything so much easy in day to day operations. Document storage, data base, billing, expense tracking, template creation and usage, email. Everything you need in one location at the touch of a button

Minpunten: Emailing has limits in that there is no delivery/read receipt. In this day of electronic filing and communication, these features are very important to a law office. The app has a significant amount of limits that make its use a bit frustrating for our attorneys as they can't utilize all the billing codes properly for our firm.

Antwoord van de leverancier

van Zola Suite op 12-3-2019

Thank you for your review! We're committed to your firm's success and we're so happy to hear that we've exceeded your expectations.

We do offer advanced proof of (email) delivery via an exclusive integration with RMail. We'd be happy to walk you through the process of sending one of these messages. As with the other features in Zola Suite, it's designed with the user in mind and you can do it all right through your dashboard ¿ no third party logins required!

We'd love to learn a bit more about the issues you've encountered with billing codes. Our main goal is to help you run a more efficient practice, so please contact us at your earliest convenience.

Great Product for Solo

Beoordeeld op 7-1-2020
Steven G.
Attorney
Rechtspraktijk, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: My overall experience has been very satisfactory. Customer service is excellent. When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much. The ability to do accounting and generate basic reports, which is all that I need, is very convenient. There is so much more that it can do, and I learn something new every day.

Pluspunten: Zola Suites has helped me to be able to capture the time sending emails and making phone calls that ordinarily would slip through the cracks. This product more than pays for itself

Minpunten: i wish that Contacts would automatically link to my contacts on my Iphone

I am sorry to say that this company cannot deliver the product it promised.

Beoordeeld op 12-2-2018
Catherine B.
Owner
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
2/5
In totaal
2/5
Gebruiksgemak
1/5
Functies en functionaliteit
2/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I am afraid that I wasted money on this software. It promised a number of very useful features and was easy to use. However, after 6 months, the ability to manage emails was ruined by a bug that prevented me from deleting emails from my Inbox. This makes the software unusable - I cannot have emails piling up in my Inbox. Since the company is unable to correct the problem, I must move on to the different product.

Pluspunten: The interface is attractive and intuitive. The features would be excellent if they worked. The invoicing system is easy to use, and the program promises a number of useful attributes.

Minpunten: Unfortunately, this product does not work and the company cannot fix it. While using the software for 6 months, we encountered several glitches. Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem. The problem is severe - I cannot have emails piling up in my Inbox forever - and forces me to get rid of the program even though I prepaid for three annual licenses. In addition, the calendar sync with Outlook does not work at all (even though the company claims it syncs with Outlook) and it does not sync contacts with Outlook. The company has been unable to deliver the upgrades and improvements that it promised.

Antwoord van de leverancier

van Zola Suite op 13-2-2018

We're very sorry for the frustrations you've encountered. I'm personally going to see to it that we pull out all stops to address the issues you're encountering.

Fred Cohen, CEO

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