---
description: Ontdek de plus- en minpunten van Aircall en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aircall - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [IVR-software](/directory/30231/ivr/software) > [Aircall](/software/144486/aircall)

# Aircall

Canonical: https://www.capterra.nl/software/144486/aircall

Pagina: 1 / 20\
Volgende: [Volgende pagina](https://www.capterra.nl/software/144486/aircall?page=2)

> Aircall is het meest intuïtieve cloudgebaseerde telefoonsysteem. Ervaar een eenvoudige installatie, geen hardware en tientallen CRM-integraties.
> 
> Oordeel: score van **4.2/5** door 458 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Aircall?

Voor bedrijven in het MKB die de telefoon dagelijks gebruiken om zaken te doen (verkoop of ondersteuning)

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.2/5** | 458 Reviews |
| Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews |
| Functies | 4.1/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Aircall
- **Locatie**: New York, NY, VS
- **Opgericht**: 2014

## Commerciële context

- **Beginprijs**: € 40,00
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel)
- **Ondersteunde talen**: Duits, Engels, Frans, Italiaans, Noors, Spaans
- **Beschikbare landen**: Australië, Brazilië, Canada, Chili, China, Colombia, Duitsland, Frankrijk, India, Italië, Japan, Mexico, Portugal, Spanje, Verenigd Koninkrijk, Verenigde Staten

## Functies

- Automated Attendant
- Automatic call distribution (ACD)
- Automatisch nummers kiezen
- Automatische nummerkiezer
- Beheer van fondsenwerving
- Beller-ID
- Bestandsoverdracht
- CRM
- CTI (Computer Telephony Integration)
- Call screening
- Callcenterbeheer
- Chatten/messaging
- Communicatiebeheer
- Contactenbeheer
- Controle van oproepen
- Dashboard
- Donorenbeheer
- Geautomatiseerde routing
- IVR
- Interactie bijhouden
- Invoer via telefoontoetsen
- Lijstbeheer
- Live chatten
- Mobiele toegang
- Opnemen
- Oproepen bijhouden
- Oproepen doorsturen
- Oproepen opnemen
- Oproepen rapporteren
- Oproepen routeren
- Oproepregistratie
- Oproepscripts
- PBX
- Planning voor terugbellen
- Predictief kiezen
- Rapportage en analyse
- Rapportage en statistieken
- SIP-trunking
- Samenwerkingstools
- Softphone
- Stemaanpassing
- Taakbeheer
- Tekst naar spraak
- Third-Party Integrations
- Toegangsopties/machtigingen
- Videovergaderen
- VoIP
- Voicemail
- Wachtrijbeheer

## Integraties (99 in totaal)

- ActiveCampaign
- Allego
- Alloy
- Appy Pie
- Avoma
- BigCommerce
- BigID.me
- Bloobirds
- Builder Prime
- Bullhorn ATS & CRM
- Bullhorn Time & Expense
- Callingly
- Chorus
- Clari Copilot
- Copper

... en 84 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [IVR-software](https://www.capterra.nl/directory/30231/ivr/software)

## Gerelateerde categorieën

- [IVR-software](https://www.capterra.nl/directory/30231/ivr/software)
- [Auto-dialer software](https://www.capterra.nl/directory/30999/auto-dialer/software)
- [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software)
- [VoIP-software](https://www.capterra.nl/directory/30940/voip/software)
- [Predictive dialer software](https://www.capterra.nl/directory/30597/predictive-dialer/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [DialedIn CCaaS](https://www.capterra.nl/software/29589/callcenternow) — 4.8/5 (314 reviews)
3. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [CallHippo](https://www.capterra.nl/software/159578/callhippo) — 4.4/5 (675 reviews)
5. [Calabrio ONE](https://www.capterra.nl/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)

## Reviews

### "Aircall: calling for service teams" — 4.0/5

> **Remco** | *11 maart 2025* | Managementconsulting | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Ease of integrating with systems such as HubSpot and Salesforce. Also the general use, call routing, recording and automation is doing what it should do
> 
> **Minpunten**: No video conferencing software and AI possibilities are behind competition
> 
> Good overall experience with Aircall and also implementing is made easy

-----

### "Excellent cloud-based phone solution" — 5.0/5

> **Allison** | *13 maart 2025* | Computersoftware | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Aircall simplifies business communications by integrating phone calls, text messages, and collaboration tools into a single, easy-to-use platform. It does not require expensive hardware or complicated setups. It provides useful metrics to improve team performance.
> 
> **Minpunten**: I have no negative aspects to comment on about this platform.
> 
> Through Aircall, we can make and receive calls from any device (computer, mobile phone, or physical desk phone) via an internet connection. Features such as call transfers, conferences, shared notes, and tags allow our teams to work more efficiently. It also provides us with real-time metrics, such as wait time, call duration, and agent performance, which help us optimize our operations.

-----

### "Awesome Product\!" — 5.0/5

> **Alex** | *14 april 2025* | E-learning | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Its so easy to use\! We use it regularly at our job role and the ability to click a button next to each phone number saves so much time\! Particularly useful when using click to dial and VOIP dialling.
> 
> **Minpunten**: Sometimes it can take a while to load and that can slow you down. But on the whole its very quick\!
> 
> Had a great experience as we used to use another system before where we had to type in each number manually. Now it is much quicker with click to dial.

-----

### "Comprehensive solution for phone support" — 5.0/5

> **Christoph** | *20 februari 2026* | Horeca | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Ability to integrate into contact center software; reliable phone management, recording across multiple devices; functionality for agents to queue, pause, re-assign, connect, get support etc.: extensive quality mgmt. for phone support
> 
> **Minpunten**: Usage of phone numbers not very flexible (cant be easily re-assigned or changed), so whenever expanding or having a different local setup, routing is required
> 
> Satisfied with the current solution - especially around the stable performance and the quality management functionalities (to understand agent behavior and call follow-ups).

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### "Nice marketing, but still lacking" — 2.0/5

> **Hillel** | *15 september 2025* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 1.0/10
> 
> **Pluspunten**: There are definitely some neat features that aircall offers that help us streamline our business workflows
> 
> **Minpunten**: Aircall seems very nice upfront, but the actual app itself is lacking in a lot of areas that feel sloppy on the development and release side.

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Pagina: 1 / 20\
Volgende: [Volgende pagina](https://www.capterra.nl/software/144486/aircall?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/144486/aircall)

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