InSync by Qualifacts
Wat is InSync by Qualifacts?
Verbeter de patiëntenzorg met de volledig geïntegreerde, gebruiksvriendelijke, cloudgebaseerde IT-oplossingen voor de gezondheidszorg van InSync, afgestemd op geestelijke gezondheid, drugsmisbruik, gynaecologie, pediatrische therapie en eerstelijnszorg. Kijk hoe de oplossingen van InSync voor EPD, praktijkbeheer, inkomstencyclusbeheer en medische transcriptieoplossingen en -diensten jou en je patiënten beter van dienst kunnen zijn, je praktijk laten groeien, helpen bij het handhaven van compliance en het verhogen van productiviteit en winstgevendheid.
Wie gebruikt InSync by Qualifacts?
Het ondersteunt 3+ zorgverlenerspraktijken op het gebied van gedrags- en geestelijke gezondheid, algemene/huisartsenpraktijken, interne geneeskunde, klinieken, gynaecologie, kindergeneeskunde, PTOTST en meer.
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InSync by Qualifacts
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Reviews over InSync by Qualifacts
Great Implementation, transition and training!
Opmerkingen: Changing systems has been a very stressful process as expected, but [sensitive content hidden] made it less overwhelming by being very accommodating and training very thoroughly, answering every little question that the staff came up with, and customizing notes as the providers asked for.
The document manager is very simple to use, scheduling is a breeze, the providers love the ability to dictate their notes, notes are very customizable ( with the help of [sensitive content hidden], the implementation specialist for sure!) and the patient portal has been very helpful!
The main problem we have run in to is getting the electronic faxing set up.
Good EHR, Terrible Launch
Opmerkingen: I am hopeful once we are using it regularly and our remaining issues are ironed out this will be a long term EHR
It is a very easy to use software that is well designed for mental health
After purchasing, it took forever for someone to reach us about implementation. After that stage, the person working with us did not understand our practice needs and gave us poor advice. The sales team made us buy hours of training we did not need or find helpful. The person that took over for the first implementation specialist did a great job but had months of difficult work to undo. Even after we are officially launched, we are missing a lot of information and the third party vendors ignored or forgot about us. While the software is good, there is much to be desired in implementation.
New to InSync, have only been live for less than a month.
Opmerkingen: The overall experience has been good, and again their staff are very accommodating.
It is much easier to use than the EMR we were using beforehand. The InSync team have been very nice to work with. They are flexible, want to help and problem solve and really seem to care about you being happy with the software.
The integration with our business workflows. We didn't feel the process that InSync uses for Integration was the best use of time and had a good flow from our end.
Major Upgrade for our practice
Opmerkingen: It took some initial spreadsheet development and some time devoted to "discovery" of our practice's needs and workflows, but once the team at InSync was assembled for us and we had our kickoff call, we've spent well over a hundred hours with [SENSITIVE CONTENT] and the rest of the group in video calls to set up, customize and learn the software, and then train our staff. Our trainer [SENSITIVE CONTENT] was excellent and so patient. Our project managers were extremely responsive and were able to connect us with the top technicians of the software when necessary.
InSync is not an "out of the box" pre-formed software which forces your practice to mold itself to the way the software works. For a practice of our size, having developed our practices over many years, and yet still with room to refine our processes, InSync was perfect in that it let us truly shape how we wanted the software to work for us. However, it added absolutely critical functionality in key areas (crisp and clean patient portal, automation of many routine tasks- card charging, payment posting, even claim generating...), which was a major upgrade from our previous EHR. The charting functionality is endlessly customizable down to the font size and background color of the words "Date Signed" on the bottom of your custom patient form. Optional pre-built treatment planning as well as assessment questionnaires add to the utility of the program.
Because the software is customized to your practice needs and workflow, it takes a long time to set up. Also, while there are hundreds of settings and options available for all aspects of the software, it can be a little overwhelming to learn. But once you get it, you notice the repeating patterns of how modules are set up, how searches and lists work, and the shortcuts you can generate really pay off.
Insync Review from AATPC
Opmerkingen: We are hoping with this system processing our claims and overall billing will go much more smoothly. We also like that multiple users can have access to the patient portal account (i.e. caseworkers)
I really liked that we have the opportunity to make the system what we want for what is best for our organization. There are a lot of steps on the admin side for creating things within the system (i.e. encounters) which makes it hard to remember and do quickly, but with time I'm sure this will get easier. Overall the transition to this new system has been good, but there is still a lot of learning to do.
Our practice did not like that the clients preferred name couldn't show up as so. I understand for billing purposes we need clients legal name, but it would be nice for their preferred name to come up first when they go into the patient portal or when writing notes.