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Wat is FormAssembly?

FormAssembly is de toonaangevende formulieroplossing voor Salesforce die is ontworpen om teams te helpen complexe processen te stroomlijnen en conversies van kwaliteitsformulieren te stimuleren. Dankzij een ongeëvenaarde Salesforce-integratie en gouden ISV-partnertoewijzing, steeds veranderende functies en gebruiksscenario's, een mobiele app voor iOS en Android, een HIPAA-conform compliance cloudplan en functionaliteit voor het creëren van formulieren op basis van slepen en neerzetten, is FormAssembly de ideale oplossing voor gegevensverzameling voor organisaties in de gezondheidszorg, hoger onderwijs, bedrijven en andere gebieden.

Wie gebruikt FormAssembly?

Dankzij de hoogste beveiliging en naleving is FormAssembly de ideale oplossing voor gegevensverzameling voor bedrijven, van het MKB tot grote ondernemingen, die elk type gegevens verwerken.

FormAssembly Software - 1
FormAssembly Software - 2
FormAssembly Software - 3
FormAssembly Software - 4
FormAssembly Software - 5

Twijfels over FormAssembly? Vergelijk met een populair alternatief

FormAssembly

FormAssembly

4,4 (36)
US$ 89,00
maand
Gratis versie
Gratis proefversie
86
24
4,4 (36)
4,3 (36)
4,1 (36)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 39,00
maand
Gratis versie
Gratis proefversie
305
87
4,7 (2.385)
4,5 (2.385)
4,4 (2.385)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor FormAssembly

Jotform
Functies met hoogste score
Aanpasbare formulieren
Aanpasbare velden
Formulieren maken en ontwerpen
XM for Strategy & Research
Functies met hoogste score
Enquêtes opstellen
Rapportage en analyse
Vraagstructuren
SurveyMonkey
Functies met hoogste score
Beheer van enquêtes/peilingen
Enquêtes opstellen
Rapportage en analyse
Checkbox
Functies met hoogste score
Formulieren maken en ontwerpen
Proces- en workflowautomatisering
Workflowconfiguratie
Youreka
Functies met hoogste score
Aanpasbare formulieren
Gegevens vastleggen en overdragen
Mobiele toegang
TrackVia
Functies met hoogste score
Geïntegreerde ontwikkelomgeving
Grafische gebruikersinterface
Workflowconfiguratie
Formaloo
Functies met hoogste score
Aanpasbare formulieren
Enquêtes opstellen
Formulieren maken en ontwerpen
123FormBuilder
Functies met hoogste score
Aanpasbare formulieren
Aanpasbare vragen
Rapportage en analyse
GoFormz
Functies met hoogste score
Aanpasbare formulieren
Mobiele toegang
Proces- en workflowautomatisering

Reviews over FormAssembly

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,4
Klantenservice
4,1
Functies
4,4
Prijs-kwaliteitverhouding
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
50%
4
44%
3
6%
Maureen
Maureen
Salesforce Administrator in VS
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

FormAssembly for Training Applications and Grantmaking

5,0 10 maanden geleden

Opmerkingen: Overall, FA is a highly functional and customizable tool to use in conjunction with Salesforce NPSP. There is a steep learning curve to be able to use all the functionality, but FA has good training and documentation, as well as customer service who help out when we hit a wall. We couldn't do what we do without it.

Pluspunten:

The functionality: FA allows us to prefill the forms with relevant user data, customize forms so we get exactly the information we need, transfer the data captured to Salesforce, review and score applicants within the form and then transfer scoring data to a Salesforce dashboard for selection process.

Minpunten:

It is incredibly frustrating that FA hasn't implemented an auto-save feature for form users! Although we do instruct users to use the Save and Resume feature, we still have issues due to international internet instability and people losing data.

Marjo
IT Manager in Canada
Mediaproductie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A Great Online Forms Solution For Business

5,0 2 maanden geleden Nieuw

Pluspunten:

FormAssembly makes creating and managing online forms easy. With this software, data and feedback collection is easy. I like the automation features.

Minpunten:

No bad experience. FormAssembly has been amazing.

cesar
Salesforce consultant in VS
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Smooth Salesforce connection

3,0 2 maanden geleden Nieuw

Opmerkingen: It served its purpose for having form and automating data to go to salesforce

Pluspunten:

Integrarion with salesforce , fast field mapping with salesforce fields

Minpunten:

UI/ UX could be better, feel like its not that smooth to organize fields on the form. Sometimes is hard to build a form with many sections and fields

Beth
Director, Data & Evaluation in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

FormAssembly Review

4,0 2 jaar geleden

Opmerkingen: We use FormAssembly to do everything, from event registration to large-scale annual surveys.

Pluspunten:

FormAssembly has a pretty easy to use integration with Salesforce that has made our lives easier when it comes to reducing time on data entry. There are also many features in fairly low priced tiers in FormAssembly, which makes scaling survey operations without spending a lot of money easy.

Minpunten:

Not all of the text fields are change-able, so sometimes getting the form to look exactly like you want takes time and/or is not possible (e.g., changing the font in question subtext)

Laine
Consultant in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great survey tool!

5,0 6 jaar geleden

Opmerkingen: FormAssembly is a great tool to use to design, build, and send surveys to customers. It is able to connect with CRM software to be sent automatically as well, and the responses are automatically recorded in the CRM. FormAssembly also has reporting capabilities, which make it useful to see metrics on each question/response, response rate, etc.

Pluspunten:

I like Form Assembly's user interface - it is very easy to design a survey and connect with Salesforce (speaking from a back-end point of view). There are many types of question formats to choose from (picklist, multi-select checkbox, open-ended) and validation rules that you can implement to make sure the end-user is filling in the information correctly.

Minpunten:

After setting up the connection with Salesforce, it was a bit difficult for my client to go in and edit form fields as necessary - they ended up breaking some things. The complexity could be toned down and made more everyday-user friendly.

Reactie FormAssembly

4 jaar geleden

Thank you so much for your feedback, Laine!

Mark
Mark
Director of Operations & Data Management in VS
Geverifieerde LinkedIn-gebruiker
Hoger onderwijs, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Simple form publisher gives non marketing/web design staff the ability to create and publish forms

5,0 7 jaar geleden

Opmerkingen: Easy to use and set up. Was up and running within hours. Seamless integration into the CRM saved time and resources on data entry.

Pluspunten:

Easy to use with a drag and drop interface. Easily connects to our CRM (Salesforce) to create new records instantly. Branching logic allows you to build a single form for multiple audiences. Hidden fields allow for tracking and segmentation in the CRM. Ability to collect payment, save forms and return to them and many more. Customer service is responsive via email and even social media. User community is willing to share best practices, ideas, and help problem solve.

Minpunten:

Would like to see more reporting ability directly out of Form Assembly. Within a form where the field is a date field, I would like the ability to restrict users from selecting certain dates (like weekends for appointments, etc).

Reactie FormAssembly

4 jaar geleden

Mark, thank you so much for this review! Your feedback is incredibly valuable.

Joshua
Joshua
Business Systems Manager in VS
Geverifieerde LinkedIn-gebruiker
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best form tool for using with Salesforce

5,0 6 jaar geleden

Opmerkingen: FormAssembly is my go-to tool when I need to create a form that can push data into Salesforce. It offers great flexibility as to how the data gets pushed into salesforce and also allows you to pull data from Salesforce to have it populate the form as someone is filling it out.

Pluspunten:

Easy to Setup and use Great and responsive support Flexible integration options with Salesforce Ability to prefill forms with data before form loads Good documentation Many options for publishing forms

Minpunten:

Error messages don't provide enough information at times to figure out what is wrong

Reactie FormAssembly

4 jaar geleden

Joshua, I really appreciate your honest feedback! Thank you for giving us the chance to serve your business.

Arnaud
Arnaud
Head of data and platforms in Australië
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp

Very poor customer service and rather expensive

4,0 2 jaar geleden

Opmerkingen: Great integration with salesforce, verry poor support, somewhat limited as soon as you are trying to connect to platforms that are not supported out of the box and some of the platform supported have limited support

Pluspunten:

Does what it says on the tin. supercharged form builder that simplify integrations with a lot of tools.

Minpunten:

Support is non-existant. An account manager follows you until you sign up, but past that point, you are on your own. If you have an issue with billing, you are on your own. The support redirects you to a different department with a dedicated email address and you can send as many emails as you want, you won't receive a response. Escalating does not help; you will not receive a response either. On top of that, the product is rather pricey. the market is full of similar tools and it seems that it is mostly popular amongst Salesforce users who are used to paying a premium for everything. That would be fine if the support was reflecting that...

Abigail
Abigail
Digital Marketing Specialist in VS
Geverifieerde LinkedIn-gebruiker
, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Versatile form builder but has a learning curve

4,0 7 jaar geleden

Pluspunten:

There's a lot to learn with FormAssembly. It's a lot of poking around, self-teaching and trial and error. That said, I use FormAssembly's customer support quite a bit and am pleased to say that they are phenomenal to work with. They're always willing to walk you through troubleshooting or point you to a resource that can assist.

Minpunten:

FormAssembly isn't the most intuitive. It takes a while to learn the tool and menu bars. Though the functionality is high, I feel the forms we build always look a bit plain and amateur. They offer templates, but I feel designers that know CCS could take this software to the next level. Lastly, a tiny quirk: If you highlight all of the text in a text box and you hit delete, sometimes it backs you out of the form and doesn't save your progress. It's minor but frustrating.

Alexandra
Alexandra
Program Coordinator in VS
Geverifieerde LinkedIn-gebruiker
Beeldende kunst
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Gathering important information made easy

4,0 7 jaar geleden

Opmerkingen: Organized data input from external sources.

Pluspunten:

I love that I can create surveys on Form Assembly that make it very easy for the people completing the surveys to fill out. I get all of the information that I need in a clean and organized way!

Minpunten:

If you make a question that is multiple choice, "radio buttons," and want to have multiple questions with the same answer options, it is possible. However, if you later want to go back and edit the questions present, or add one, the answers get completely screwed up. Unless you delete and re-enter the questions and answer choices, the formatting will be completely off.

Kristin
Communication and Program Coordinator in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Wish I had found this sooner!

5,0 2 jaar geleden

Pluspunten:

The form builder is very user friendly, especially compared to past systems I have used.

Minpunten:

Some functions aren't particularly intuitive.

Rodrigo
Salesforce Ops Manager in Australië
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Formassembly feedback from a super user

5,0 2 jaar geleden

Opmerkingen: Our main issue was connectivity with our Salesforce CRM and Formassembly managed to assist us in data capture and streaming line processes.

Pluspunten:

The integration with Salesforce since this is the most important feature for us.

Minpunten:

It would be great to have a draft mode for when you are changing forms that are in production, allowing a user to validate the changes before deploying it. Currently we clone the form, make the changes, validate it and then return to the form to apply the changes

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to use and quick to set up

4,0 6 jaar geleden

Opmerkingen: Great for spinning up quick surveys, sign-ups and evaluation forms

Pluspunten:

Forms are super easy to set up. You can put one together in less than an hour, even with no experience. It also has handy built in plug-ins for secure authentication and payment methods

Minpunten:

Form Assembly doesn't do complex forms or work flows well

Reactie FormAssembly

4 jaar geleden

Thank you for your feedback! Also, you might be interested to know we're working on a brand-new Workflow feature that's slated to be released this year! https://www.formassembly.com/blog/formassembly-workflow/

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Robust and flexible form designer

5,0 5 jaar geleden

Opmerkingen: As a nonprofit we rely extensively on volunteers for several dozen initiatives throughout the year. Previous to FormAssembly we would use paper-based or email-based registrations which then had to be manually transcribed into our CRM system. This was a terrible waste of time for users tasked with this. FormAssembly enabled us to convert all of those forms and processes to the web and the form data is stored in our CRM directly, thus enabling users to focus on higher level tasks.

Pluspunten:

Ease of building forms either as stand-alone solutions or integrated via Connectors to Salesforce.com Very responsive and knowledgeable customer service.

Minpunten:

Depending on use case, Connectors can be quite complicated and not easy for a novice to figure out even by reviewing existing forms.

Reactie FormAssembly

5 jaar geleden

Thank you for your review! We appreciate you!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Hoger onderwijs, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to Use Custom Form Builder

4,0 6 jaar geleden

Opmerkingen: A powerful tool to have in your belt. My team and I use this tool for both internal and external facing forms. The easy to use form creation interface makes creating forms relatively easy and straight forward.

Pluspunten:

I have used this software to create custom forms for use with Salesforce. It allows users to create custom forms that plug directly into Salesforce with relative ease. The drag and drop interface allows users with little coding experience the ability create rich and connected forms. Forms function very reliably and integrate well into Salesforce. Record creation on post-form submission in Salesforce is one of my favorite features.

Minpunten:

Visually, the forms can leave something to be desired without extra customization. Documentation can be lacking in certain areas.

Reactie FormAssembly

4 jaar geleden

Thank you so much for your feedback! We have made several changes to the customization capabilities surrounding the look and feel of forms since you left this review, and I hope you've been able to check those out!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Kleding en mode, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great for custom forms

5,0 6 jaar geleden

Pluspunten:

Getting feedback from our customers on various items

Minpunten:

I have not found anything I particularly dislike about FormAssembly

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Better since the recent update

4,0 6 jaar geleden

Pluspunten:

The look and feel of forms has dramatically improved since the latest builder update. Overall, forms are easy to build and customize for different user journeys.

Minpunten:

Even though the forms look better, there still isn't a lot of room for creative customization. Sometimes getting the flow correct can be difficult for more complex journeys, but once it's complete you don't really have to worry about it.

Reactie FormAssembly

4 jaar geleden

Thank you for your feedback! You might be interested in learning about our upcoming Workflow feature if you're interested in improving the flow of your forms! https://www.formassembly.com/blog/formassembly-workflow/

Aaron
Associate Marketing Specialist in VS
Schoolleiding, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Assess your needs first

4,0 6 jaar geleden

Opmerkingen: The employees I've interacted with have all been delightful and friendly. The software is largely reliable. I only urge a potential customer to beware if their use case is non-typical.

Pluspunten:

The connection to Salesforce is seamless. We had no trouble at all with importing data from the submissions or with pulling data from Salesforce into our forms with their "pre-connector."

Minpunten:

I would not recommend this if you plan to embed the forms into a Drupal 8 site using the FormAssembly module. FA did not author and does not offer support for the Drupal module. FA also does not provide support for custom javascript, which is unfortunate if you want to do anything more complex than simple form logic.

Reactie FormAssembly

4 jaar geleden

Thank you for your review, Aaron! Your feedback is so helpful.

Shweta
Admin in VS
Management non-profit organisaties, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great tool

4,0 6 jaar geleden

Opmerkingen: So far, it works great.

Pluspunten:

This is great tool, especially when you don't know coding and you need to build a form and integrate with salesforce. We have built many forms so far and it works wonderful.

Minpunten:

There may be some more feature. To be specific, there should be a way to customize the error message when the form is filled incorrectly by the user. Right now, the error message the form generates is not user friendly.

Reactie FormAssembly

4 jaar geleden

Hi Shweta! I sincerely appreciate your feedback, and we're grateful for the chance to serve you!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Milieudiensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great simple forms!

4,0 7 jaar geleden

Pluspunten:

Form Assembly is great for building basic forms that integrate seamlessly into Salesforce and are able to take payment.

Minpunten:

We had some issues with forms not accepting payment and were not notified right away, which was missed money!

Teresa
Website Coordinator in VS
Hoger onderwijs, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Perfect for Events

4,0 3 jaar geleden

Pluspunten:

When capturing basic information it is very easy to work with. There are many different options available when creating fields.

Minpunten:

When it comes to conditional features it can be a bit tricky to navigate. One small error can cause the whole form to break.

Reactie FormAssembly

3 jaar geleden

Teresa, Thank you for the positive review! We're happy FormAssembly has made your event process seamless. We'd love to hear more about your use case, if willing to share, email us at [email protected].

Jeff
Director of Outreach Finance and Opperations in VS
Management non-profit organisaties, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Survey tool with Logic!

3,0 6 jaar geleden

Pluspunten:

I love the Form logic options that this tool offers. You can easily have it skip questions and whole sections based on the answers the respondent gives.

Minpunten:

The UI isn't very wow inspiring like other Form tools that I have used. It is very functional though.

Reactie FormAssembly

4 jaar geleden

Hi Jeff! Thank you for your review! I hope you've had a chance to see the changes we've made to our own UI and the customization capabilities for our forms since you last posted!

Dale
Salesforce Consultant in VS
Computer- en netwerkbeveiliging, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The best form solution with great Salesforce integration

5,0 8 jaar geleden

Opmerkingen: If you want a form solution, you have to go with Form Assembly. The Salesforce integration is powerful and it can be used for so many things.

Pluspunten:

Great features, dependable, powerful, easy to use.

Minpunten:

They just raised their prices

Megan
CRM and Marketing Manager in VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Endless possibilities

4,0 8 jaar geleden

Pluspunten:

So easy to customize and make into a variety of use cases. Love that it integrates directly with Salesforce, giving us the capability we could not do out of the box with Salesforce.

Minpunten:

A bit overwhelming at first to learn the terms and how to integrate, but support was there to assist.

Krystal
Senior Database Admin in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Wonderful software that allows you to create forms for quickfire campaigns.

5,0 7 jaar geleden

Pluspunten:

I like that this product easily integrates with our accounting program. Also, it allows various campaigns and appeals to be created to maximize fundraising responses.

Minpunten:

Attaching metadata can be a bit difficult, it would be helpful if there were more information on tagging metadata in the knowledge-base.