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Logitude World
Wat is Logitude World?
Logitude World biedt expediteurs de eerste echte SaaS-software voor vrachtvervoer. De cloudoplossing van Logitude omvat de nieuwste vrachtbeheersoftware voor optimale functionaliteit en bestrijkt de volledige levenscyclus van vrachtvervoer. Het gebruiksvriendelijke vrachtvervoersysteem bestaat uit verschillende softwarepakketten voor expediteurs. Het systeem maakt het mogelijk om ofwel rechtstreeks aan een zending te werken via een van de vooraf gedefinieerde zoekopdrachten, of met behulp van een van de meegeleverde zakelijke tools.
Wie gebruikt Logitude World?
Expediteurs Laat je MKB-bedrijf concurreren met de grote jongens in de sector!
Twijfels over Logitude World?
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Logitude World
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Reviews over Logitude World
E-Volution in freight forwarding
Opmerkingen: 10/10, would recommend to anyone looking for freight forwarding software. it's a Turn-key one-stop application with everything in it.
Pluspunten:
Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product. If i'm not in the office, i can access all my critical information from my phone/tablet directly. Their client portal also enables my clients to monitor the status and location of their investments. I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate. Their support team is 10/10 rating; They are quick to respond and are always happy to assist. I recommend Logitude, it's a great app with a great team behind it.
Minpunten:
After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.
Reactie Logitude
7 maanden geleden
Thank you so much for this 5-star review. We really appreciate your trust and support! We will do our best to continue providing world-class services and strive to exceed your expectations. We are delighted to have you as a customer and grateful for your help in spreading the word about us.
Eerder overwogen alternatieven:
Logitude & Custodia Freight Services
Opmerkingen:
Very happy.
Easy to use and easy to learn about new features when they come out and customize to our needs but also teh support is second to none. We are in the USA, Logitude in Europe yet support is available 24 / 7 and we have not had to wait more than 12 hrs. for issues to be fixed and any changes / creations of templates is usually implemented by next business day for us.
Pluspunten:
The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo. Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user. The support during the trial was second to none as well. Also, the compatibility with Quick books made life very easy for our accounting.
Minpunten:
Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters.
Eerder overwogen alternatieven:
Worst Customer Feedback No after sales support
Opmerkingen: One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to [SENSITIVE CONTENT HIDDEN] One of my worst experience
Pluspunten:
compare to my complaints nothing is good
Minpunten:
Worst Support, No responsibility, No Feedback, worst of all, no complaint center, if you wish to search there is nothing available. very much disappointing company.
Reactie Logitude
3 jaar geleden
Thanks for your time to evaluate our product. However, it's disheartening to receive such a bad review on a support system that you never tested. We tried to reach you since February, but unfortunately with no response at your end. Our SLA records for responding the customers is within an hour range, as well as resolving them. On the other hand, thanks to your team who allowed for the discussions to move forward and make the implementation project successful by being responsive and arrange calls whenever needed, we tried our best to help you with the project and got you to work with the system. As a global freight forwarding software serving over 80 countries now, we received many development requests from all customers worldwide. Our Product Management is making evaluation andmany of themare become developed as part of our five (5) annual releases. You can check all of them here: https://logitudeworld.com/category/release-notes-updates/ All the best and success in your business!
Eerder overwogen alternatieven:
A great Saas with even greater potential
Opmerkingen: We are very excited for choosing Logitude as it has overall transformed our business. From changing our workflows to working paperlessly, Logitude played a very integral part. On the other hand, we use this on a daily basis for all our branches, and we are extremely happy about it. Implementation, Support and Training were also great.
Pluspunten:
The overall experience is very intuitive. Simple screens with powerful features on the back, make it an important tool for even the most inexperienced.
Minpunten:
As with all Saas solutions , are not fully customizable on the specific needs of a company, rather than trying to fit into the mass of the industry. There are some features that lacking comparing to other alternatives and should be included by default in my opinion, but maybe they will implement them in the future. The handling of Customers vs Agents is counterintuitive at times.
Excellent software above the expectation
Opmerkingen: Excellent experience
Pluspunten:
I am using logitude for 6 month now and the software is really complete, easy to use and help us to save lot of time. The value for the money is excellent, the setup and deployment is easy. Really for me an excellent software changing my daily workflow in the good way.You also can connect easily to quickbooks, this interface cost thousands with other sofware providers.Last but not least the back office and assistance at Logitude is of high level they really proessionnal helping and understanding your problem easy to contact and fast answering, this is something extremely valuable.My recommandation go try it you a master choice.
Minpunten:
The preset reporting might be setup differently but as they can be tailor made this is really not a big issue.
