Logitude World

E-Volution in freight forwarding

Opmerkingen: 10/10, would recommend to anyone looking for freight forwarding software. it's a Turn-key one-stop application with everything in it.

Pluspunten:

Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product. If i'm not in the office, i can access all my critical information from my phone/tablet directly. Their client portal also enables my clients to monitor the status and location of their investments. I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate. Their support team is 10/10 rating; They are quick to respond and are always happy to assist. I recommend Logitude, it's a great app with a great team behind it.

Minpunten:

After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.

Logitude & Custodia Freight Services

Opmerkingen: Very happy.
Easy to use and easy to learn about new features when they come out and customize to our needs but also teh support is second to none. We are in the USA, Logitude in Europe yet support is available 24 / 7 and we have not had to wait more than 12 hrs. for issues to be fixed and any changes / creations of templates is usually implemented by next business day for us.

Pluspunten:

The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo. Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user. The support during the trial was second to none as well. Also, the compatibility with Quick books made life very easy for our accounting.

Minpunten:

Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters.

Overwogen alternatieven: CargoWise

Redenen om over te stappen op Logitude World: Implementation Time. It was ready to go and the fact that it is online and we do not need our own servers was a big plus. Compatibility with Quickbooks.

Worst Customer Feedback No after sales support

Opmerkingen: One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to [SENSITIVE CONTENT HIDDEN] One of my worst experience

Pluspunten:

compare to my complaints nothing is good

Minpunten:

Worst Support, No responsibility, No Feedback, worst of all, no complaint center, if you wish to search there is nothing available. very much disappointing company.

Overwogen alternatieven: CargoWise

Redenen om over te stappen op Logitude World: By Mistake....

Overall great product with many features

Opmerkingen: I love working in the software and it makes our team work easier together.

Pluspunten:

Great features, very detailed and easy to use after 2-3 weeks usage.

Minpunten:

Missing out some small features like received rates for LCL ocean freight and reports for employee commission.

Overwogen alternatieven: GoFreight

Redenen om voor Logitude World te kiezen: Missing our features on our previous software like a dashboard and a easier view of current shipments.

Overgestapt van: LogistaaS

Fully Inclusive Software. It continues to fulfill as an integral part of by business growth

Pluspunten:

The team behind Logitude World are knowledgeable in the Logistics business, and for users like myself, this is invaluable. The software's Interface was my initial consideration factor among a multitude of options , at the time I was looking for a modern flexible software to handle my air, sea, and road freight booking, record storage, accounting, and most importantly - cloud access. Upon watching very brief tutorial videos I was convinced that Logitude can offer everything I needed, and I was surprised at how easily comprehensible it is to operate. I've trained many staff over the years and they've had very little to no problems at all grasping the functionalities. It is worth noting that the design team launch regular updates to make the great software even better, and any maintenance issues we raise are often solved within the same day. There's also a feature which allows you to give your customers access, and customize exactly what they see - in form of online tracking. Having 24/7 online access offers tremendous flexibility, and we've been able to work uninterrupted during business trips and holidays. In summary, a truly forward thinking solution, and a great tool for any small to medium sized logistics company

Minpunten:

Logitude World is a relatively new software, and there are several competitors aiming for the same business. It needs to somehow incorporate a truly offline POD / TrackNTrace function via mobile bar scanner devices to distance itself from similar solutions.