Nutshell

Nutshell

door Nutshell

Wie gebruikt Nutshell?

Uitgaande verkoopteams voor kleine bedrijven die op zoek zijn naar een betaalbare, eenvoudig te gebruiken CRM die meteen vanaf de eerste dag volledig kan worden geïmplementeerd.

Wat is Nutshell?

Nutshell is de essentiële CRM van het verkoopteam. Reageer sneller, werk slimmer en sluit meer deals met eersteklas tools, tijdbesparende integraties, verkoopautomatisering en live support van wereldklasse. Dit platform houdt van verkoopteams, en verkoopteams houden van Nutshell. Neem het niet zomaar aan van dit bedrijf, maar van de duizenden bedrijven die elke dag groeien met behulp van Nutshell. Dit bedrijf heeft gewoon een CRM nodig die goed werkt, en dat is Nutshell. - Kristen Hay, Bloomerang.

Nutshell - Details

Nutshell

http://www.nutshell.com

Opgericht in 2009

Nutshell - Prijsoverzicht

Nutshell vanaf US$ 19,00/maand. Nutshell heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor Nutshell.

Beginprijs

US$ 19,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Nutshell

CRM-systemen
Documenten opslaan
E-mailmarketing
Integratie van marketingautomatisering
Integratie van sociale media
Interne chatintegratie
Kalender-/herinneringssysteem
Leadscoring
Mobiele toegang
Offertes en voorstellen
Segmentering
Taakbeheer
Territoriumbeheer
Beheer van verkooppipeline
Contacten importeren en exporteren
Contactendatabase
Gedeelde contacten
Interactie bijhouden
Leads beheren
Segmentering
Tools voor exploratie
Zoeken/filteren

Reviews van Nutshell

5 van 345 reviews worden weergegeven

In totaal
4.2/5
Gebruiksgemak
4.2/5
Klantenservice
4.2/5
Functies
3.8/5
Waar voor je geld
4.2/5

Great Feature-set Without Complexity

Beoordeeld op 2-11-2018
Bill P.
Senior Leadership Consultant
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I run a global consulting practice with hundreds of corporate clients and thousands of individual relationships that I manage. Nutshell lets me manage it all. It's my dashboard for everything in my company. It's entry-level rate is worth every penny.

Pluspunten: I've used Nutshell for three separate businesses that I've run or owned. Each one considered a small to medium-sized business. Nutshell is perfectly suited to us because it's lightweight and easy to learn. It doesn't require an in-house expert on the app (like SalesForce). It's basic feature-set is all I've ever needed, and the support is terrific. Real people at the end of the phone, with fast responses. And, it's made in Michigan! It has a lot of simple customizations that I use; workflow, custom fields, leads, etc.

Minpunten: Integrations are somewhat limited, but still, plenty to work with. I'd like an integration to RingCentral's app. Also, it doesn't' handle subsidiary company relationships well. I've had to create a workaround with tags to help connect them.

Great, user-friendly CRM tool for small businesses

Beoordeeld op 11-4-2019
Geverifieerde reviewer
Marketing Manager
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
4/5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall Nutshell has really helped us with our initial sales/setup processes and is very user-friendly while still being customizable. The customer service support is top notch and it has helped us have a smaller learning curve implementing software into the company.

Pluspunten: Nutshell is super user-friendly and easy to use. The interface is well designed and not cluttered with a bunch of different icons/links. It's cloud based and can be used anywhere on various devices (computers, tablets, phones, etc). It can sync with Gmail, Outlook, etc. Set up was done very quickly and mostly in one day. It also integrates with our email marketing software, MailChimp. There are a ton of features like contact management, task management, forecasting/reporting modules, etc. We have just begun to scratch the surface of this software! Customer support is great and I appreciate that you can contact them via phone, email and chat whereas some companies limit you to only 1 or 2 of those options. It's also great because you can do a month to month payment plan and you don't have to sign any contracts. This is perfect for small businesses just starting out that don't want to commit to new software.

Minpunten: One thing that annoys me is having to set a time for a phone call as my days aren't that predictable. When I don't make the call by that time, it will go into unlogged activities which can feel stressful/hectic. A couple times I have dealt with freezing inside the program but this isn't frequent. Also, it's easy to get caught up in keeping yourself organized and spending too much time. But I have found that to be the case with other CRM softwares.

Very helpful tool!

Beoordeeld op 27-1-2020
Jerome P.
Sales
Groothandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Losing track of where we are with customers/venders/sales in general was killing our company. With using Nutshell we have been able to get our sales team on track. Our sales team has a good comfort zone with Nutshell
Our experience with Nutshell has been very positive and was easy to implement!!

Pluspunten: What I like most about Nutshell is the ease of use. From a sales team with varied computer skills (beginner to programmers) We can all be on the same page. Which is to stay involved with our customers.

Minpunten: The raw, raw when you get a sale.... Don't know that it is needed for an older sales staff.

leads don't allow you to easily sell services, only products. After sale service is hindered.

Beoordeeld op 8-5-2017
Prescott P.
President
Mijnbouw en metalen, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
2/5
In totaal
5/5
Gebruiksgemak
3/5
Functies en functionaliteit
4/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We get a cost effective CRM that frees up cash flow for use elsewhere in our business.

Pluspunten: Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.

Minpunten: Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell says they are only helping to land the sale, not support it, but this mindset about how they build their software results in a horrible disconnect with regards to how we are forced to serve our customers, and thus we are using a CRM that doesn't support the full life cycle of a sale. We keep hoping Nutshell will fix this and improve because their customer service is great, and their people mean well, but after several years of patiently waiting, we are concerned that we may never see this problem fixed. The mobile app also has so many glitches with the UX that it can't even compare the experience to how you can use leads in a web browser. Further, when we have a customer call in to ask about their account, the recent leads puts the oldest first in the list, which means we have to scroll through several hundred orders just to open the last order we did for that client. If you are trying to sell to a major corporate account with multiple facilities / departments, forget it with Nutshell; linking subcompanies / vendors / partners / other locations is a nightmare in Nutshell.

Fantastic small/medium-sized-biz CRM

Beoordeeld op 17-11-2017
Steven S.
Chief Engagement Officer
51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
3/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: New sales people are able to jump right in with minimal training. Workflows are customizable, and tracking prospect information is a breeze.

Pluspunten: Nutshell has been great for our software firm as it grew from a startup to a mid-market company. Nutshell is very similar to us in age, culture, feature philosophy, etc. so I always enjoy interacting with the team. The Support (via chat and email) is excellent and they are always willing to hear new feature ideas and requests. The affordability makes it a great first CRM for new and small businesses.

Minpunten: Importing can sometimes result in a lot of duplicate leads, so data cleanliness becomes a bit of an issue as you grow. Reporting has some room to grow but it's not too bad right now.