--- description: Ontdek de plus- en minpunten van Nutshell en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Contactbeheer software](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.nl/software/144340/nutshell Pagina: 1 / 26\ Volgende: [Volgende pagina](https://www.capterra.nl/software/144340/nutshell?page=2) > Nutshell is geavanceerd genoeg voor elk bedrijf, eenvoudig genoeg voor elke gebruiker en is de onverwacht krachtige CRM waar verkoopteams dol op zijn. > > Oordeel: score van **4.4/5** door 621 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Nutshell? Uitgaande verkoopteams voor kleine bedrijven die op zoek zijn naar een betaalbare, eenvoudig te gebruiken CRM die meteen vanaf de eerste dag volledig kan worden geïmplementeerd. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 621 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Nutshell - **Locatie**: Ann Arbor, VS - **Opgericht**: 2009 ## Commerciële context - **Beginprijs**: US$ 13,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Duitsland, Finland, Frankrijk, Noorwegen, Spanje, Verenigd Koninkrijk, Verenigde Staten, Zweden ## Functies - A/B Testing - Aanpasbare rapporten - Aanpasbare velden - Abonneebeheer - Activiteitendashboard - Batchverwerking - Beheer van salesactiviteit - Beheer van verkooppipeline - Bestemmingspagina's en webformulieren - CAN-SPAM Compliance - Campagneanalytics - Campagnebeheer - Campagneplanning - Contactenbeheer - Contactendatabase - Documenten opslaan - Door gebeurtenissen geactiveerde acties - E-mailbeheer - E-mailmarketing - E-mails bijhouden - Gedeelde contacten - Gegevens importeren en exporteren - Interactie bijhouden - Kalender-/herinneringssysteem - Kalenderbeheer - Kansenbehee - Klantendatabase - Klantensegmenten - Lead nurturing - Leaddistributie - Leadkwalificatie - Leads beheren - Leads genereren - Leads vastleggen - Leadsegmentering - Mobiele toegang - Mobile Optimization - Offertes - Pipelinebeheer - Prestatiemeetwaarden - Rapportage en analyse - Segmentering - Taakbeheer - Third-Party Integrations - Verkoopprognose - Verkooprapporten - WYSIWYG-editor - Waarschuwingen/Meldingen - Workflowbeheer - Zoeken/filteren ... en 1 meer functies ## Integraties (101 in totaal) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - ActiveEdge - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze ... en 86 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Chatten ## Categorie - [Contactbeheer software](https://www.capterra.nl/directory/30016/contact-management/software) ## Gerelateerde categorieën - [Contactbeheer software](https://www.capterra.nl/directory/30016/contact-management/software) - [CRM-software](https://www.capterra.nl/directory/2/customer-relationship-management/software) - [Email marketing software](https://www.capterra.nl/directory/30013/email-marketing/software) - [Sales force automation software](https://www.capterra.nl/directory/12/sales-force-automation/software) - [Online CRM-software](https://www.capterra.nl/directory/30072/online-crm/software) ## Alternatieven 1. [Bigin by Zoho CRM](https://www.capterra.nl/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 2. [HubSpot CRM](https://www.capterra.nl/software/152373/hubspot-crm) — 4.5/5 (4470 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18790 reviews) 4. [Zoho CRM](https://www.capterra.nl/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 5. [Dynamics 365](https://www.capterra.nl/software/157279/dynamics-365) — 4.4/5 (5834 reviews) ## Reviews ### "Fantastic CRM Software 10/10" — 5.0/5 > **Marcus** | *21 februari 2026* | Maatschappelijk werk | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right. > > **Minpunten**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly. > > What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart. ----- ### "Wish we had found Nutshell sooner" — 5.0/5 > **Daniel** | *17 december 2025* | Administratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team. Nutshell has allowed us to streamline processes. Nutshell includes many features at no additional charge, saving us money because we do not need to purchase them from other companies. Customer Support is USA-based and usually prompt. We manage newsletters, drip campaigns, follow-up sales emails, as well as pipeline and CRM, all in one tool. > > **Minpunten**: It lacks a feature to create your own workflow from scratch. Nutshell would be better if it had a more user friendly mobile app. > > Nutshell has been a significant upgrade from our previous CRM. We can use the features without constantly feeling nickel-and-dimed. Yes there are features you have to pay extra for, but the base plans include more than their competitors. ----- ### "Poor Support" — 1.0/5 > **Amber** | *10 juni 2026* | Financiële dienstverlening | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: It appeared easy in the beginning. That proved to not be the case. Very little that appeared automated initially was actually automated. > > **Minpunten**: The help desk (AI and human), along with the training videos were so poor that it made it difficult to determine the many things that were manual (instead of automated), making usability very poor. > > Tried to cancel after three weeks of going around and around with the help desks and videos, only to learn much of what we thought would be automated was indeed manual. The time wasted with the customer service was so high that it made making this determination prohibitively time consuming. Tried to get the remaining money back and was refused. ----- ### "In a nutshell, literally" — 5.0/5 > **Kymberly** | *10 april 2026* | Management non-profit organisaties | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Email management feature, customer support consistency, user friendly, value for my money. Im obsessed with the board feature where I am able to see all of my contacts and keep organized on follow ups and communication. > > **Minpunten**: So far, I have not run into anything I have not liked about nutshell. I am amazed at how well I became accustomed to using the platform and how easy the transition was from other CRM tools. > > I love the experience I am having with nutshell. It was easy to load my contact, organize and begin using. Ive used other platforms and this is the best one by far. ----- ### "Highly Recommended\!\!" — 5.0/5 > **Brittany** | *17 december 2025* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ease of use. Nutshell has been easy to use from day one. Reports are easy to run and Leads are easy to create and close/Win. It's easy to sort through many contacts and groups and the onboarding process was fantastic. My employer moved from an in-house CRM to Nutshell earlier this year. The transition team was supportive and helpful. No question was out of the question. We felt comfortable getting to know the program. The trial provided before our decision purchase was perfect, and all the items we added during the trial carried over into the live program. > > **Minpunten**: My only complaint is that sometimes features change. This seems to be announced beforehand, and feedback is requested afterward. But I do wish some changes were optional rather than mandatory. > > Good from beginning to present\! The support options are fantastic, and the value for what we're paying annually is excellent. We're a small business, and I don't ever feel that the service we receive differs from big companies or those with large portfolios. I highly recommend Nutshell. ----- Pagina: 1 / 26\ Volgende: [Volgende pagina](https://www.capterra.nl/software/144340/nutshell?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/144340/nutshell) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens