Nutshell

Nutshell

door Nutshell

Wie gebruikt Nutshell?

Uitgaande verkoopteams voor kleine bedrijven die op zoek zijn naar een betaalbare, eenvoudig te gebruiken CRM die meteen vanaf de eerste dag volledig kan worden geïmplementeerd.

Wat is Nutshell?

Nutshell is de essentiële CRM van het verkoopteam. Reageer sneller, werk slimmer en sluit meer deals met eersteklas tools, tijdbesparende integraties, verkoopautomatisering en live support van wereldklasse. Dit platform houdt van verkoopteams, en verkoopteams houden van Nutshell. Neem het niet zomaar aan van dit bedrijf, maar van de duizenden bedrijven die elke dag groeien met behulp van Nutshell. Dit bedrijf heeft gewoon een CRM nodig die goed werkt, en dat is Nutshell. - Kristen Hay, Bloomerang.

Nutshell - Details

Nutshell

http://www.nutshell.com

Opgericht in 2009

Nutshell - Prijsoverzicht

Nutshell heeft geen gratis versie maar biedt wel een gratis proefperiode. Nutshell betaalde versie vanaf US$ 19,00/maand.

Beginprijs

US$ 19,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Nutshell

CRM-systemen
Documenten opslaan
E-mailmarketing
Integratie van marketingautomatisering
Integratie van sociale media
Interne chatintegratie
Kalender-/herinneringssysteem
Leads genereren
Leadscoring
Mobiele toegang
Offertes en voorstellen
Segmentering
Taakbeheer
Territoriumbeheer
Beheer van verkooppipeline
Contacten importeren en exporteren
Contactendatabase
Gedeelde contacten
Interactie bijhouden
Leads beheren
Segmentering
Tools voor exploratie
Zoeken/filteren

Reviews van Nutshell

5 van 349 reviews worden weergegeven

In totaal
4,2/5
Gebruiksgemak
4,2/5
Klantenservice
4,2/5
Functies
3,8/5
Waar voor je geld
4,2/5
Marilyn H.
Global Sales Director
Financiële dienstverlening, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 5-3-2020

"Bang for your Buck"

Opmerkingen: Great! It helps the team stay on track whether it's sales or implementation.

Pluspunten: Reporting and filtering reports.
Keeping a track record of our leads.

Minpunten: Have to move over to pro to get more then one sales process. Pro is so expensive.

  • Bron van de reviewer 
  • Beoordeeld op 5-3-2020
Bill P.
Senior Leadership Consultant
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 2-11-2018

"Great Feature-set Without Complexity"

Opmerkingen: I run a global consulting practice with hundreds of corporate clients and thousands of individual relationships that I manage. Nutshell lets me manage it all. It's my dashboard for everything in my company. It's entry-level rate is worth every penny.

Pluspunten: I've used Nutshell for three separate businesses that I've run or owned. Each one considered a small to medium-sized business. Nutshell is perfectly suited to us because it's lightweight and easy to learn. It doesn't require an in-house expert on the app (like SalesForce). It's basic feature-set is all I've ever needed, and the support is terrific. Real people at the end of the phone, with fast responses. And, it's made in Michigan! It has a lot of simple customizations that I use; workflow, custom fields, leads, etc.

Minpunten: Integrations are somewhat limited, but still, plenty to work with. I'd like an integration to RingCentral's app. Also, it doesn't' handle subsidiary company relationships well. I've had to create a workaround with tags to help connect them.

  • Bron van de reviewer 
  • Beoordeeld op 2-11-2018
John G.
Managing Partner
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 2-7-2020

"A Full Featured Sales CRM"

Opmerkingen: Our sales staff was apprehensive at first as there were lots of bells & whistles and a little worn out with the previous jumps from one CRM to the other. But within two weeks everyone fell in love with Nutshell and completely on board significantly contributing to an increased close ratio.

Pluspunten: This CRM walks the less experienced sales rep through the entire sales process even recommending when to follow up even suggesting additional steps should be taken to get to the close. Upon close it automatically updates the customer database and the task management features facilitate the onboarding process. It also has a neat "Click-to-Call" feature that calls and optionally records directly from your prospect list providing an excellent sales training vehicle.

Minpunten: We would like to have seen the developers respond more quickly to feature suggestions but as a Sales CRM it is untouchable.

  • Bron van de reviewer 
  • Beoordeeld op 2-7-2020
Prescott P.
President
Mijnbouw en metalen, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    4/10
  • Bron van de reviewer 
  • Beoordeeld op 8-5-2017

"leads don't allow you to easily sell services, only products. After sale service is hindered. "

Opmerkingen: We get a cost effective CRM that frees up cash flow for use elsewhere in our business.

Pluspunten: Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.

Minpunten: Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell says they are only helping to land the sale, not support it, but this mindset about how they build their software results in a horrible disconnect with regards to how we are forced to serve our customers, and thus we are using a CRM that doesn't support the full life cycle of a sale. We keep hoping Nutshell will fix this and improve because their customer service is great, and their people mean well, but after several years of patiently waiting, we are concerned that we may never see this problem fixed. The mobile app also has so many glitches with the UX that it can't even compare the experience to how you can use leads in a web browser. Further, when we have a customer call in to ask about their account, the recent leads puts the oldest first in the list, which means we have to scroll through several hundred orders just to open the last order we did for that client. If you are trying to sell to a major corporate account with multiple facilities / departments, forget it with Nutshell; linking subcompanies / vendors / partners / other locations is a nightmare in Nutshell.

  • Bron van de reviewer 
  • Beoordeeld op 8-5-2017
Katie W.
Marketing
Bouw, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 23-6-2020

"Good product for small businesses"

Opmerkingen: Easy to set up, great monitoring tool, second party Zapier makes automations feasible and employees able to grasp concepts quickly.

Pluspunten: I like the automation, filtering functionality and ease of getting in touch with customer service. Their chat function is great for answering questions.

Minpunten: The issue I have most about this software is the email filtering when it comes to leads. I could have multiple projects with the same client, but all of his/her emails show up under the lead. I wish these emails filtered out depending on the conversation.

  • Bron van de reviewer 
  • Beoordeeld op 23-6-2020