Wie gebruikt deze software?

De klanten zijn Managed Services Providers van elke grootte. Atera brengt je hele bedrijf samen. Minder gedoe, meer controle en een MSP-strategie die echt werkt.

Gemiddelde scores

111 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4.5 / 5
  • Klantenservice 4.5 / 5
  • Functies 4 / 5
  • Waar voor je geld 4.5 / 5

Productgegevens

  • Beginprijs US$ 79,00/maand
    Zie de prijsinformatie
  • Gratis versie Nee
  • Gratis proefversie Ja, vraag een gratis proefversie aan
  • Implementatie Geïnstalleerd - Mac
    Cloud, SaaS, Web
    Geïnstalleerd - Windows
    Mobiel - iOS native
    Mobiel - Android native
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • Atera
  • http://www.atera.com
  • Opgericht in 2011

Over Atera

Atera is een cloudgebaseerd IT-beheerplatform dat een alles-in-één oplossing biedt voor MSP's en IT-ondersteunend personeel. Atera biedt RMM, PSA en helpdesk en externe toegang in één krachtige oplossing. Het innovatieve platform van Atera is eenvoudig in gebruik, waardoor je het snel onder de knie krijgt. Het disruptieve prijsmodel van Atera stelt gebruikers in staat om per technicus te betalen met onbeperkte aantallen agents, en zo transparante en voorspelbare prijzen te bieden.
Atera biedt een gratis proefperiode van 30 dagen, dus meld je nu aan en begin meteen!

Functies van Atera

  • Capaciteitscontrole
  • Compliancebeheer
  • Externe toegang
  • Gebeurtenislogboeken
  • Gebruikersactiviteit controleren
  • Hardware-inventaris
  • IT-budgettering
  • Licentiebeheer
  • Patchbeheer
  • Plannen
  • Softwarevoorraad
  • Beheer van IT-assets
  • Contractbeheer
  • Incidentenbeheer
  • Kennisbeheer
  • Releasebeheer
  • Servicecatalogus
  • Servicerapportage
  • Ticketbeheer
  • Zelfserviceportal
De leverancier heeft deze informatie niet opgegeven.
  • Back-upbeheer
  • Beheer van problemen
  • Bewaking van externe systemen
  • CRM
  • Dashboard
  • Externe toegang
  • Factureren
  • Helpdesk
  • Live chatten
  • Patchbeheer
  • Plannen
  • Projectbeheer
  • Aangepaste patches
  • Automatic Approval
  • Automatic Patch Deployment
  • Automatische scans
  • Compliancebeheer
  • Dashboard
  • Netwerkbreed beheer
  • Patch Prioritization
  • Patch Testing
  • Scannen op kwetsbaarheden
  • Toegang en controle op afstand
  • Waarschuwingen/Meldingen
  • CRM
  • Documentbeheer
  • Factureren
  • Klantenportal
  • Offertebeheer
  • Portefeuillebeheer
  • Projectbeheer
  • Resourcebeheer
  • Samenwerkingstools
  • Tijd en onkosten bijhouden
  • Voorstellen genereren

Aanbevolen producten

De nuttigste reviews van Atera

My experience with Atera has been pretty positive. Atera has become essential in our workplace.

Vertalen met Google Beoordeeld op 21-2-2018
Kaine C.
Owner
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: What I like about Atera is it's user friendly GUI, simplicity and overall performance.
Atera has plenty of features, especially at it's price point. Unlike other RMM's, Atera offers a base price, with an unlimited amount of devices. This is a huge pro, as it allows us to test certain things on specific devices before rolling everything out, without being charged a "per device" fee. It's also nice to have in general, as with the remote support integrations, it can be utilized to remotely access (via integrated Splashtop for FREE) specific machines as well, while still avoiding that "per device" fee.
The integrated ticking system is quite convenient as well. It saves from having to purchase third party software to handle similar tasks (which are required by most RMM's nowadays.)
Overall, my business currently relies on Atera for a multitude of tasks, which it performs very well at.

Minpunten: The only real con I have for Atera, is that it currently does not support the ability for a customer login account. This is kind of a downer for us, as some of our customers like to login to view their site/network (of course with limited access). To be able to do this currently requires the use of multiple technician licenses, which can get Very costly if multiple techs at multiple clients want to have access. That aside, the only other downside is that there's currently no integration with Bitdefender nor Cloudberry.

Atera, the one stop, low cost, go to, for all your IT Managed Services needs

Vertalen met Google Beoordeeld op 11-4-2019
Steven W.
President
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: When we started our IT Managed Services business, we had gone with another vendor for PSA, RMM, and Remote Support. After spending thousands of dollars and wasting untold hours doing configurations, we thought that there had to be a better way. That is when we found Atera! I only wish we would have found Atera sooner because we would have saved so much time and money. It is clear that Atera was built from the ground up, by people who understand what it's like to run an MSP. We setup the free trial, then had Atera up and running in literal MINUTES. Seriously, in minutes we had the entire thing configured, with our branding and email and automated ticketing responses. Also, the fact that you are not charged for every agent has been such a blessing to our clients because that means that, we are able to put agents onto systems that we otherwise would not have. So, even system that only get break fix support, can now have an agent on them, which allows us to remotely troubleshoot them. This fact alone saves tons of money and time!
Bottom line, if you are a new MSP or even a seasoned provider, you will get a tremendous value from choosing or switching to Atera. One last thing I will say. Since Atera recently moved the entire platform over a Microsoft Azure infrastructure, they have been pushes out updates and improvements a breakneck pace!

Pluspunten: Low cost of entry and low monthly cost
No cost for per agent
VERY easy setup
VERY easy to use

Minpunten: Not as feature rich as some of the pricier competitors, but since moving to Microsoft Azure, they have been adding new features left and right!

Antwoord van de leverancier

van Atera op 17-4-2019

Thanks so much Steven! We truly appreciate your great feedback and are happy to say that we are continuing to make daily updates to make your experience even better!

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