Zoom Meetings & Chat
door Zoom Video Communications
Wie gebruikt Zoom Meetings & Chat?
Cloudgebaseerde oplossing voor videoconferenties die het MKB en grote ondernemingen helpt bij het draadloos delen van media, interoperabiliteit van videosystemen en meer.
Wat is Zoom Meetings & Chat?
Zoom combineert videoconferenties in de cloud, eenvoudige online vergaderingen en groepsberichten in één gebruiksvriendelijk platform. Deze oplossing biedt de beste ervaring voor video, audio, en scherm delen op Windows, Mac, iOS, Android, Blackberry, Zoom Rooms en H.323/SIP-roomsystemen. Zoom is in 2011 opgericht door ervaren leiders en technici van Cisco en WebEx.
Zoom Meetings & Chat - Details
Zoom Video Communications
https://zoom.us
Opgericht in 2011
Zoom Meetings & Chat - Prijsoverzicht
Zoom Meetings & Chat heeft een gratis versie maar biedt geen gratis proefperiode. Zoom Meetings & Chat betaalde versie vanaf € 13,99/maand.
Beginprijs
€ 13,99/maand
Gratis versie
Ja
Gratis proef
Nee
Implementatie
Geïnstalleerd - Mac
Cloud, SaaS, Web
Geïnstalleerd - Windows
Mobiel - iOS native
Mobiel - Android native
Training
Live online
Webinars
Documentatie
Ondersteuning
24/7 (contact met medewerker)
Kantooruren
Online
Functies van Zoom Meetings & Chat
Alternatieve producten
Reviews van Zoom Meetings & Chat
5 van 5.162 reviews worden weergegeven
Ivan M.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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KlantenondersteuningZonder beoordeling
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Waar voor je geldZonder beoordeling
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 27-9-2019
"Excellent meeting tool and also excellent for customer support!"
Opmerkingen: My overall experience is excellent, except for the two comments mentioned before, everything else is perfect and works flawlessly.
Pluspunten: It's pretty easy to use and easy to integrate with Google Calendar. The Google Calendar Chrome plugin is very convenient, with a single click it assigns the Zoom meeting to an appointment.
Minpunten: This is a software I use almost daily, so when I moved from Windows to Ubuntu Linux, I figured out I could use Zoom for Linux. The Linux version definitely needs polishing in the user experience to get up to speed to the Windows version, as some meeting controls get in the way when working with customers. For this software and another unrelated one, I had to switch back to Windows, because definitely it was getting in the way on my productivity. Guilty of bad UX in Linux. Additionally, saving the meeting recording to cloud and then sharing sometimes work weird or in a counterintuitive way. I solved this by saving the recording in the computer and then uploading to Google Drive and sharing it that way.
- Bron van de reviewer
- Beoordeeld op 27-9-2019
Geverifieerde reviewer
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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Klantenondersteuning2/5
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Waar voor je geld2/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 14-4-2020
"Do You Zoom?"
Opmerkingen: The software has been essential to our business. We use the video and audio connection, the screen sharing, the white board, and the chat functions.
Pluspunten: Who does not Zoom these days? Since COVID-19 quarantining and social distancing has kicked in, Zoom has been indispensable. I like the ease of use, the screen share functions, the quality, and the recent upgrade. UPGRADE: Being able to hold a zoom meeting or class for more that 40 minutes is essential for flow and productivity.
Minpunten: I have been less than impressed with the customer service. I know they must be overloaded since COVID-19 entered the scene, but I am frustrated with the loose ends of the customer service department. The wait time for a service rep to get back to you is upwards of two to three days. As a paying customer who has NO access to her zoom room, I believe I am being beyond patient with Zoom. I presently use my business partner's Zoom room unless she is in there first. Then I use a "free room" and deal with the 40 minute time limit for 3 or more students in my classroom.
- Bron van de reviewer
- Beoordeeld op 14-4-2020
Kristin B.
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Totaalscore3/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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KlantenondersteuningZonder beoordeling
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Waar voor je geldZonder beoordeling
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 18-4-2020
"Zoom Meetings and Chat Review"
Opmerkingen: We've used many different software programs to deliver our monthly webinar content and Zoom has proven to be the best program yet. It's ease of use and interactive functions are far beyond what we've used in the past and it allows us to successfully connect to our management teams monthly to deliver timely updates.
Pluspunten: Zoom has been a great resource for our team when delivering our monthly webinars to our management teams. With over 50 people on each call, Zoom allows us to manage the groups audio and video components, display polls and whiteboards for interaction and monitor the chat box when questions arise. It's intuitive when new employees access webinars or other calls and usually they have no problem connecting and interacting during the sessions. It's been better than other meeting softwares we've used in the past and the interaction functionality has proved to increase audience engagement.
Minpunten: There are times that the connectivity lags but we never know if it's the software or our own connectivity issues. We do find that it does freeze resulting in some content being shared to be missed or audience members are behind.
- Bron van de reviewer
- Beoordeeld op 18-4-2020
Derek F.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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KlantenondersteuningZonder beoordeling
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Waar voor je geldZonder beoordeling
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 9-3-2020
"Zoom beats rivals with better video quality and individual preferences"
Opmerkingen: We have remote team members all over the World and we have a standup everyday. Using good video really does make the personal connection stronger and the team works better with a stronger human bond. The Slack integration is great. On a whim, we can go from chatting to Zoom by using "/zoom" in the Slack channel. This takes an issue from email, tickets, and chatting to a shared video conference where we can share screens and see what people are looking at and get resolutions faster.
Pluspunten: This software is so easy to setup and use. Everything seems really well thought-out. The scheduled meetings give you easy calendar integrations for invitees. It provides a direct link to the meeting URL and all the phone numbers for dial-in. The preferences are easy to understand and provide way more than GoToMeeting, Cisco WebEx and BlueJeans. Meeting recordings locally or to the cloud are super helpful for group tutorials that you want to save or share. Multiple people can share their screen at the same time and you can request control of the remote shared screen. Very helpful with troubleshooting. You can change sound and video outputs straight from the software. Zoom is the best video conference software I have ever used.
Minpunten: In sharing mode, the controls are stripped down and do not have text on the icons, so it can be difficult to know what they do. This goes away when you use the software every day and learn what the icons do, but this learning curve is steeper than it needs to be. The chat design it decent and doesn't cover the shared screen, like bluejeans does. However, it is just a simple chat and there could be more integrations here. We just resort to using Slack during the meeting to share links, etc. The chat is a bit hidden and not well integrated into the design.
- Bron van de reviewer
- Beoordeeld op 9-3-2020
Marilyn M.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 29-4-2020
"Great Online Meetings, Great Price"
Opmerkingen: The Chatbox provides a valuable written transcript of the comments. We also use the chatbox for Board voting so we know if there are differences of opinion that need to be discussed. Recording is easy, so we can review the discussion or allow people who missed the meeting to view it. We love the new Breakout Rooms, and Polls are great for maintaining interest.
Pluspunten: We just pay for a simple "Pro" plan, but it allows our association to do what we need to do. Our webinars never have over 100 present, so the low-level plan is fine for us. All of our meetings are international, and we are really impressed with the global performance. We recently used a technician in Azerbaijan to display slides for presenters in India, Australia, and Canada and the presentation was seamless. We use "Gallery Mode" when meetings are small enough not to exceed bandwidth. But for more than 8, we need to turn off videos and use Speaker View. We are delighted that attendees can share their screen if they want to, and the delay is minimal. Controlling the videos and microphones of attendees is easy.
Minpunten: It takes time to learn to navigate the new features. It is time well-invested, because the new features are very helpful.
- Bron van de reviewer
- Beoordeeld op 29-4-2020
