TRAKnet

Wie gebruikt TRAKnet?

Podologiepraktijken in de hele VS op zoek naar een pakket van oplossingen om hun workflow te verbeteren en te vereenvoudigen.

Wat is TRAKnet?

TRAKnet is een uitbreidbaar alles-in-één platform voor praktijkbeheer dat specifiek is voor de podologie, met 2015 ONC-certificering. TRAKnet integreert patiëntendossiers, facturering en planning allemaal in één systeem, waardoor er een moeiteloze overgang van planning naar afspraken en claims mogelijk is. TRAKnet is gecreëerd door podologen om zich te concentreren op de unieke zakelijke behoeften van andere praktiserende podologen; het biedt een scala aan oplossingen voor de uitdagingen waarmee praktijken vandaag de dag worden geconfronteerd.

TRAKnet - Details

NEMO Health

http://traknetsolutions.com/

Opgericht in 2013

TRAKnet - prijsoverzicht

TRAKnet heeft geen gratis versie en biedt geen gratis proefperiode.


Gratis versie

Nee

Gratis proef

Nee

TRAKnet - implementatie en ondersteuning

Ondersteuning

  • Kantooruren

Implementatie

  • Cloud, SaaS, Web
  • Geïnstalleerd - Windows

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van TRAKnet

  • Afspraakplanning
  • Compliance bijhouden
  • Elektronische recepten
  • Gecertificeerd zinvol gebruik
  • Grafieken maken
  • Handschriftherkenning
  • Naleving van HIPAA-richtlijnen
  • ONC-ATCB-gecertificeerd
  • Spraakherkenning
  • Zelfserviceportal

Bekijk de volledige lijst van EPD-software

  • Aanmaningsbeheer
  • Aanpasbaar dashboard
  • Bevestiging van betaling
  • Claimafhandeling
  • Claimbewerking
  • Code- en kosteninvoer
  • Compliance bijhouden
  • Factuurgeschiedenis
  • Offertes
  • Praktijkbeheer
  • Verzekeringscontrole

Bekijk de volledige lijst van Medische facturatiesoftware

  • Afsprakenbeheer
  • Beheer van claims
  • EMR / EHR
  • Factureren
  • Patiëntdossiers
  • Plannen
  • Portal voor patiënten
  • SOAP-notities

Bekijk de volledige lijst van Podologie software

  • Beheer van claims
  • Beheer van patiëntdossiers
  • EMR/EHR
  • Elektronische recepten
  • Geschiktheidsverificatie voor verzekeringen
  • Medische facturering
  • Meerdere vestigingen
  • Multi-specialisten
  • Naleving van HIPAA-richtlijnen
  • Patiëntplanning
  • Patiëntregistratie
  • Planning voor artsen
  • Portal voor patiënten
  • Voorraadbeheer

Bekijk de volledige lijst van Praktijksoftware

TRAKnet alternatieven

Meer alternatieven voor TRAKnet

Reviews van TRAKnet

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,1
Klantenservice 4,1
Functies 3,8
Waar voor je geld 3,7

Software beoordelen

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Schrijf een review!
Sara T.
Financial Director
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 9-1-2019

"Awesome EHR for Podiatry"

Opmerkingen: I have been using Traknet since 2011. I have used all phases of the program from scheduling, charting to billing. It is easy to use and gets the job done. Since Nemo has taken over ownership it has continued to evolve and change as needed and they are constantly adding new tasks to the program. All of this helps to streamline the processes in our office.

Pluspunten: 1. That it caters to Podiatry
2. Ease of use - I pretty much trained myself because I started learning it before all the training videos were available.
3. Webinars

Minpunten: I think the reports could be improved. I have had several times whereas I had to run 2 or 3 reports and then manually combine numbers to come up with the results I needed.

  • Bron van de reviewer 
  • Beoordeeld op 9-1-2019
Jennifer L.
Practice Manager
Medische praktijk, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4 /5
  • Gebruiksgemak
    2 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    1 /5
  • Waarschijnlijkheid van aanbeveling
    4/10
  • Bron van de reviewer 
  • Beoordeeld op 24-10-2019

"So many issues..."

Opmerkingen: I regret signing on with Traknet. It started out as a great experience and I really thought it was going to work for us. But the cost of the program in ridiculous when you add additional physicians. Adding an additional physician more than doubled our monthly cost. We have a third joining our practice soon, so we will be dropping Traknet at that time. It just isn't financially feasible for a program that isn't working properly.

Pluspunten: The charting is pretty decent with a word based format. It is fairly easy to create templates that work for your clinic, and each physician can create their own templates if desired.

Minpunten: The billing is the worst! It seems so easy at first, but then tracking the claims, reprocessing claims, etc is the most painful experience. There is no claim management in this program - at all! There are a series of inadequate reports you can run to try to get a grip on what's happening, but no real claim management. Another problem we have is that the payments are not matching up, causing me to manually enter almost every payment. When payments to match up, we've had several instances where the adjustments are not calculated correctly, leaving accounting errors on multiple accounts. We paid extra money to "upgrade" to the cloud and it has been the worst experience for us. It is painfully slow, we can't access multimedia folders, the program closes out in the middle of charting, it gives us red lines on our schedule in the middle of scheduling, etc. Terrible! Next, every single thing in Traknet costs additional money. Patient portal, faxing, integrating with labs, etc. It will all cost additional money and still doesn't work properly. Incredibly expensive if you have more than 1 physician.

  • Bron van de reviewer 
  • Beoordeeld op 24-10-2019
Heather K.
Podiatrist
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    2 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    1 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    1 /5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 25-11-2020

"I really wanted it to work"

Opmerkingen: Not great. We had problems that started at the data migration stage and have continued on from there. We have had multiple meetings with the training teams, support teams and [SENSITIVE CONTENT HIDDEN] with absolutely no resolution. What is even worse is that on more than one instance while I was talking to our account manager about all of the problems and expressing my displeasure with the system, he was trying to sell me additional TRAKnet products! The product that we are currently using is not good, so why would I buy additional products?
I really wanted TRAKnet to work, but it is clear that this product has many problems and I cannot wait around while they try to fix them. It is costing me time and money and is simply aggravating for me and my staff and my billing team.

Pluspunten: Easy to make and modify templates. Very easy to customize the desktop and I love that it integrated with our x-ray program. Works very well with Dragon and was introduced to SpeakEasy which has also been a great program to use

Minpunten: So many things.
For starters, there are buttons and tabs for functions that either don't exist or have not been set up. For example, there is a "Pay My Bill" button on the patient portal, but the ability to make a payment through the portal has not been set up. There is a tab that is supposed to just let you upload all of the patient's records to the portal, but it does not work so you have to do a work around which adds about 4 steps to the process.
They recommend MedSender for integrated faxing, but that is not set up yet and will not be integrated until January, at the earliest. My bets are that it does not ultimately work.
The system works half the time and does not work the other half of the time. No one can seem to figure out why . We just know that the developers are "working on it".
Finally, all things billing related are completely jacked on it. We use an outside billing service and they have had nothing but problems trying to bill out claims. As a result, money is trickling in very slowly which is bad for business.
The faxing system they recommend is not integrated with TRAKnet yet, they have only one trainer who seems to know what she is doing, their credit card processing service does not work correctly and the system is very quirky.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 25-11-2020
James H.
Doctor
Medische praktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 5-3-2018

"Our practice has been using Traknet since Traknet 2.0 and it is the perfect EHR ."

Opmerkingen: The benefits Traknet offers our practice is the streamlined process of charting patients for our doctors which allows them to spend more time with our patients. Traknet aides the running of a private practice by allowing our staff to have a complete patient focus. The ability to take copays and track in-office spending is a great benefit for our practice as well that would otherwise be provided by different services.

Pluspunten: Traknet makes scheduling patients easy and efficient. Our doctors also find dictating progress notes in Traknet results in very comprehensive and thorough notes. The ability to save scans within a patients chart allows for our office to have complete medical documents so that our patients will receive the most quality care. Traknet is user friendly and our front office staff as well as our medical assistants have been able to learn the software with ease.

Minpunten: The two cons with Traknet is that with the e-fax service is limited to one company that does not offer reasonable prices and e-prescribing is quite difficult.

  • Bron van de reviewer 
  • Beoordeeld op 5-3-2018
April H.
Office Manager
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 28-2-2018

"Traknet is a wonderful system for podiatrists. I love the smooth user interface and extra features."

Pluspunten: Traknet is always looking to implement new, helpful features into their software. I don't have to worry about correctly reporting insurance requirements and billing is a breeze. The customer service is great! I'm always able to resolve any issue in a prompt manner. It's so easy to manage the daily schedule. The referrals section makes sending consultation notes an stress-free task.

Minpunten: Sometimes the software updates don't apply correctly. I've had to uninstall / reinstall the program a few times in the last 6 months. The monthly price is a little steep. Especially if we wanted to use the cloud option. I wish that when we put in the MIPS questions on the note that the correct code would populate in the invoice. That would be a big time saver!

  • Bron van de reviewer 
  • Beoordeeld op 28-2-2018