--- description: Ontdek de plus- en minpunten van GovPilot en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GovPilot - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Overheid software](/directory/20048/government/software) > [GovPilot](/software/143907/govpilot) # GovPilot Canonical: https://www.capterra.nl/software/143907/govpilot Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/143907/govpilot?page=2) > GovPilot is een webgebaseerd platform voor overheidsbeheer dat efficiëntie, productiviteit van werknemers en betrokkenheid van de achterban stimuleert. > > Oordeel: score van **4.6/5** door 76 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt GovPilot? GovPilot ondersteunt gemeenten, provincies, regio's en instellingen. De software is schaalbaar en kan voldoen aan de unieke behoeften van overheidsorganisaties van elke omvang. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 76 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: GovPilot - **Opgericht**: 2015 ## Commerciële context - **Beginprijs**: US$ 3.000,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Activiteitendashboard - Afbeeldingsbeheer - Apparatuur bijhouden - Apparatuuronderhoud - Beheer van serviceverzoeken - Betalingen verwerken - Casusbeheer - Casusnotities - Checklijsten voor reacties op incidenten - Code afdwingen - Codeonderhoud - Communicatiebeheer - Compliancebeheer - Contract- en licentiebeheer - Documenten genereren - Energierekeningen - Evenementenbeheer - Faciliteitenbeheer - Factureren - Financieel beheer - Geautomatiseerde routing - Geocodering - Inspectiebeheer - Kaarten delen - Kaartverkoop - Kleurcodes en -pictogrammen - Licenties uitgeven - Lidmaatschapsbeheer - Online betalingen - Overtredingen bijhouden - Plannen - Planning en zonering - Proces- en workflowautomatisering - Projectbeheer - Recruteren van vrijwilligers - Registerbeheer - Registratiebeheer - Reserveringenbeheer - Status bijhouden - Taakbeheer - Tarievenbeheer - Third-Party Integrations - Vergunningenbeheer - Vergunningverlening - Vernieuwingsbeheer - Voor overheidsinstellingen - Voorraadbeheer - Workflowbeheer - Zelfserviceportal - Zoeken/filteren ... en 8 meer functies ## Integraties (2 in totaal) - Laserfiche - authorize.net ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Overheid software](https://www.capterra.nl/directory/20048/government/software) ## Gerelateerde categorieën - [Overheid software](https://www.capterra.nl/directory/20048/government/software) - [Software voor vrijwilligerswerk](https://www.capterra.nl/directory/10044/volunteer-management/software) - [Openbare ordehandhaving software](https://www.capterra.nl/directory/30536/code-enforcement/software) - [GIS-software](https://www.capterra.nl/directory/30566/gis/software) - [Brandweer software](https://www.capterra.nl/directory/30741/fire-department/software) ## Alternatieven 1. [CityReporter](https://www.capterra.nl/software/148299/cityreporter) — 4.4/5 (22 reviews) 2. [MuniLogic CE](https://www.capterra.nl/software/132274/munilogic) — 4.0/5 (5 reviews) 3. [Submittable](https://www.capterra.nl/software/158382/submittable) — 4.8/5 (398 reviews) 4. [ACTIVENet](https://www.capterra.nl/software/115451/active-net) — 3.9/5 (83 reviews) 5. [ProClass](https://www.capterra.nl/software/115868/proclass) — 4.4/5 (36 reviews) ## Reviews ### "GovPilot is a game changer" — 4.0/5 > **Darren** | *24 oktober 2018* | Bouw | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Replacing legacy systems and processes were a breeze thanks to GovPilot's dedicated customer service team. > > **Minpunten**: There is a good deal of customization required; some reporting features could be more intuitive out of the box. > > The City of Elizabeth is using GovPilot for Report a Concern and 9 other processes. Gov Pilot has enabled us to retire legacy systems and replace paper with a very efficient set of tools. Our response time is faster and there are far fewer errors in our workflows. ----- ### "GovPilot is what my department has spent years searching for" — 5.0/5 > **Billie** | *14 februari 2022* | Overheidsadministratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The GovPilot team have been nothing but professionals for the entire process of changing from our previous asset management software to GovPilot. They gathered the details of what we were doing before, what we didn't like about our previous software, and how they could help fill in the gaps. Then they worked closely with myself and several of my team leaders to come up with a tailor fit solution to manage our Animal Control calls, Code Compliance calls, and our septic system permits. Even though GovPilot is based in New Jersey, they were willing to fly down to Texas to provide face to face training to me and my staff at a very low cost. The software is great and does everything we need and more but I think one of the best features they have is the live chat option on every page. If you have a question or get stuck somewhere, simply click on the support button and get help from a live representative in seconds. Another great thing that I appreciated was the professional manner in which they handled a few hiccups with our contract process. We had to put the project on hold several times while we processed some internal issues and the GovPilot team was there, ready to pick up where we left off once things were sorted out. No complaints and no incessant nagging about when we could move on to the next step. If I had to delete this whole review and condense it down to one word, I would describe GovPilot simply as "professional". > > **Minpunten**: When reading reviews, I tend to distrust those that don't mention something negative in their review. There is always something that can be improved. Believe me, I had to think long and hard about what could be improved on with GovPilot. The only thing I could come up with was that they are obviously a New Jersey based company because a few of the fillable fields in our forms still referenced New Jersey for a few days before we were able to get them all switched over. That was it. That's all I could come up with. I have been entirely satisfied with GovPilot. > > I have already recommended GovPilot to several other county departments and have made myself available to them for questions regarding the switch. I have been pleasantly surprised with all of the features that our previous software didn't offer and, a lot of which, I didn't even know how much we needed them. Automatically notifying residents that their complaint has been handled or that their permit is now approved, integrating GIS in to their mapping systems to provide up to date and accurate maps of my County, and working with our credit card processor to safely and securely process permit fees with seamless transfers of information between the two are just some of the features that, now that we have them, we can't do without. There are so many great things to mention about GovPilot that I simply can't remember them all but, suffice it to say, GovPilot is well worth the cost. ----- ### "Residential Parking Review" — 3.0/5 > **Kenneth** | *30 maart 2022* | Overheidsadministratie | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Improvements made as problems were discovered. > > **Minpunten**: Current Residential Parking problems were detailed in an email currently being addressed. The early release before proper testing was a problem in 2020. > > The 2020 rollout of the software to employees and customers was premature. The cashiering and reporting data input from various departments caused major confusion. The lack of training for the cashiers before its release was a disaster and the lack of testing by GovPilot created a load of data that all had to be corrected. The transfer to our accounting software was because of the lack of control over duplicate data. ----- ### "Incredible improvement over other software" — 5.0/5 > **Pamela** | *9 december 2022* | Overheidsadministratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Gov Pilot seems to have been designed with the user in mind, and -- on top of that -- the GP team has worked tirelessly with me to customize features, and module design toward optimum efficiency. > > **Minpunten**: Because the onboarding and development teams have been so responsive to my requests in the initial phases, I have no complaints about GP whatsoever. > > The software we used prior to GP (SDL) is clunky, and awkward, and anything but user-friendly. GP blows them out of the water, and is helping us process applications faster, which automatically makes us more efficient. ----- ### "GovPilot for local government code enforcement" — 5.0/5 > **Daryl** | *1 december 2025* | Publieke zaken | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: keeps everything organized for my daily inspections. Great calendar integration with outlook. Citizen version with GovAlert works well to get community involved. > > **Minpunten**: large file size of pdf documents makes it hard to email violation notices. App can use some improvements. > > very intuitive. easily customizable. I like using the app from my phone but needs some improvement. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/143907/govpilot?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/143907/govpilot) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens