Wie gebruikt Sapaad?

Ontworpen voor restaurants, cafés en fastfoodketens in alle soorten en maten, van kleine cafés tot restaurants met meerdere ketens en franchisemodellen. Eenvoudig en betaalbaar aanmelden op basis van een abonnement, vanaf slechts $ 59.

Wat is Sapaad?

Sapaad is een cloudgebaseerd POS- en restaurantmanagementsysteem. Het is ideaal voor kleine cafés tot restaurants met meerdere ketens, en ondersteunt inloop, afhaalmaaltijden, dineren, thuisbezorging en online bestellingen. Sapaad is gebruiksvriendelijk en apparaatonafhankelijk. De prijsstelling wordt bepaald op basis van het gebruik en vanaf slechts $ 59/maand past het binnen elk budget.

Voor restaurants geoptimaliseerd voorraadbeheer, receptbeheer, menucreatie, callcenterbeheer, live bedrijfsdashboard, keukenweergavesysteem en nog veel meer.

Probeer Sapaad vandaag nog GRATIS.

Sapaad - Details

Sapaad

http://www.sapaad.com/

Opgericht in 2013

Sapaad - Prijsoverzicht

Sapaad heeft geen gratis versie maar biedt wel een gratis proefperiode. Sapaad betaalde versie vanaf US$ 53,99/maand.

Beginprijs

US$ 53,99/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Online

Functies van Sapaad

Bezorgrestaurant software
Beheer van cadeaubonnen
Bezorging van voedsel
Live-tracking
Loyaliteitsprogramma
Menubeheer
Online bestellen
Orderbeheer
Rapportage en analyse
Routering
Voor restaurants
Banketbeheer
Beheer van bedienend personeel
Contractbeheer
Evenementenbeheer
Faciliteitenbeheer
Factureren
Kalenderbeheer
Keuken- en menubeheer
Klantendatabase
Kostenberekening
Offertebeheer
Orderbeheer
Receptenbeheer
Reserveringsbeheer
Voorraadbeheer
Aparte controles
Beheer van cadeaubonnen
Deelcontroles
Leveringsbeheer
Loyaliteitsprogramma
Mobiele toegang
Online bestellen
Rapportage en analyse
Tabellenbeheer
Tips beheren
Voorraadbeheer
Factureren
Geïntegreerde boekhouding
Keukenbeheer
Menubeheer
Personeelsbeheer
Rapportage en analyse
Reserveringenbeheer
Tabellenbeheer
Verkooppunt
Voorraadbeheer
Wachtlijstbeheer
Beheer van cadeaubonnen
Kassasysteem voor bars
Kassasystemen voor restaurants
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Toegangsrechten voor gebruikers
Verkoop bijhouden
Voorraadbeheer
eCommerce

Reviews van Sapaad

5 van 29 reviews worden weergegeven

In totaal
4,4/5
Gebruiksgemak
4,6/5
Klantenservice
4,6/5
Functies
4,1/5
Waar voor je geld
3,8/5
Chad G.
Founder & Proprietor
Restaurants, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8-8-2018

"Easy-to-use system. Top notch customer service!"

Pluspunten: I was unhappy with the POS software we were using previously and researched hundreds before I found Sapaad and signed up for the free demo. It seemed to have pretty much everything I was looking for. We use it for table management, cash register, printing bar, kitchen and customer tickets, reporting on sales and inventory. It's cloud based so it's much easier for the staff to work with. Our old system had to be loaded on every POS and device.. it was a pain. It's so easy to see exactly what's going on at the restaurant if we aren't there. We really like that. On other systems the "remote" login is only for viewing stats or things, not full on. Your customer service is top notch. I don't think I've ever said that about any company. They get back with useful and relevant information always less than 12 hours and they've even made some changes that we've asked for. As far as a feature, I'd have to say that the ease of seeing our sales history and which products are moving the best (or worst) is probably my favorite feature. Before I'd have to export all the data and then import it into Excel and run it through a system I had created. This is MUCH easier... and, I can do it from my phone on a train!

Minpunten: Since we are a full service restaurant, we have specific needs over other business types. We'd like to have the ability to transfer individual items between tables. Now we have to void the item and add it to the other table. Also it would be great if we can label a table instead of a static number. We have a lot of regular customers coming in and it would be great if we could customize their table in the system with their name perhaps. It makes service a lot easier. These are only the small stuff. Overall, we like the system and we have adapted to it, which is great.

Antwoord van de leverancier

van Sapaad op 9-7-2019

Hi Chad, thanks for taking your time to write such a thoughtful review. And we're happy to hear you rave about our support team. They work extrememly hard to cater to all our customers' requests as soon as possible, be it through phone or email. We're constantly looking for ways to improve our system and user experience. We've already implemented some of the features you brought up but have much more awesome ones lined up in the near future! We'll be sure to update you once they've launched!

  • Bron van de reviewer 
  • Beoordeeld op 8-8-2018
Zakarya Z.
CEO
Restaurants, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8-8-2018

"Best customer service over competition!"

Pluspunten: Sapaad is great. It's practical, easy to use. It's accessible from any device and I can have multiple user points. Sapaad has been incredibly effective in helping us visualize our business performance and stay connected to my business on the go. What I like most is the customer support. They're always available and helpful and hands-on with assisting when required, say if we're facing an issue or internet is lagging. It's one of their biggest advantages. After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition.

Minpunten: What I like least is that it should work efficiently while offline. I know there is an offline mode that allows punching of orders, but if we have no network or there's a power failure, things slow down and it becomes a hassle. What would be more convenient is a manual process that allows the orders to be printed in the kitchen. Secondly, there should be a search mechanism in the CRM to search by customer name. People change their number often, searching by name would be good. Also collaborating with other food aggregator platforms would make life easier.

Antwoord van de leverancier

van Sapaad op 9-7-2019

Hi Zakarya, thanks for finding the time to write such a wonderful review! We love hearing about how effective Sapaad is for restaurants of all types and sizes. Thank you for mentioning our customer service! We value each and every feedback we receive and are always looking for new ways to improve our user experience. We actually have some cool new features lined up that may not only address your feedback but also improve other aspects of your restaurant workflow. We'll be sure to notify you once they launch!

  • Bron van de reviewer 
  • Beoordeeld op 8-8-2018
Ahmed A.
Owner
Levensmiddelen- en drankenindustrie, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 6-12-2016

"Good and can get better!"

Opmerkingen: I generally like the product, but we need to enhance few things in inventory:
1) no report that gives us purchases by item.
2) no report that gives us consolidated or combined inventory for all locations for a certain date.

Pluspunten: Simple covers most inventory related functions support having central kitchen through "Production" which many systems lack.

Minpunten: One of the weakest POS systems:
- Does not support offers like discounts on certain days or hours, discounts related to check balance, discounts related to specific customers or groups.
- Can not add modifiers for combos!!
- Combos options and forced questions are not as smart as other systems.
- Does not allow us to define the forced question "Dine in" or "take away"

Antwoord van de leverancier

van Sapaad op 25-12-2016

Thank you for your valuable feedback.

One of the cool things about Sapaad is how frequently and continuously we update and improve it. In fact, we've designed Sapaad and its infrastructure to use the latest in technology so that it's conducive to rapid update. Just visiting our blog at www.sapaad.com/blog will give an insight into our philosophy if actively growing our product, and I'm sure you'll vouch for this yourself considering the number if improvements and upgrades we've added for free since you came on board.

On this note, we'd like to say that we've got lot of cool updates coming up during 2017, many of which not only address your feedback but will enhance your workflow and business reporting even further.

We will update our blog and also notify you when these updates go live.

  • Bron van de reviewer 
  • Beoordeeld op 6-12-2016
Nicola C.
Founder
Levensmiddelen- en drankenindustrie, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 8-8-2018

"Easy access of monitoring sales and identifying trends"

Pluspunten: As our business developed, we researched POS tech providers who could provide a comprehensive solution to fit our unique operations. We found Sapaad to best complement our meal plans and our day-to-day operational requirements. We can easily set up our custom meal plans in Sapaad and schedule it for weekly or monthly. Meals are auto-printed in the kitchen on the day and prepared fresh. Sapaad provides easy access to monitoring our sales and revenue with live reports. We love that we can identify sales trends in our business, at a glance!

Minpunten: The software is easy to learn and we have had no difficulty in learning it ourselves. But I think on-site training and support would be more effective. Having said that, it has been fine for us and we've also had help when required.

Antwoord van de leverancier

van Sapaad op 9-7-2019

Hi Nicola, thanks for writing a review! We at Sapaad love hearing about how different business types use our system. Sapaad was built to fit every type from small cafes and QSRs to kiosks and meal plan services. And we're happy to announce that we now offer both on-site and remote assistance to train each and every staff. We have some other great features lined up in the next few months that we know you'll absolutely love! We'll be sure to update you once they've launched.

  • Bron van de reviewer 
  • Beoordeeld op 8-8-2018
Shafeer A.
Assistant Manager - IT
Restaurants, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 8-8-2018

"Comprehensive and cost-effective"

Pluspunten: We run our entire delivery and online ordering operations with Sapaad. Sapaad has been significant in streamlining our operations right from setting up a central call center and building a master CRM for all our 15 locations. They also have a strong support team on ground. They really take ownership of what they do. Any problem is resolved within a matter of minutes.

Minpunten: We have feature requests that we have communicated to the support team in Sapaad.

Antwoord van de leverancier

van Sapaad op 9-7-2019

Hi Shafeer, thanks for writing a review! We're happy to hear you mention our support team! They work hard to resolve any customer issues as fast as possible. We have some great new delivery and online ordering features coming out in the next few months that we know you'll absolutely love for your restaurant! We'll be sure to update you once they launch.

  • Bron van de reviewer 
  • Beoordeeld op 8-8-2018