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Wat is CAKE POS?

CAKE, van Sysco, heeft zijn POS (Point of Service) gebouwd om aan de eisen van quick- en full service restaurants te voldoen. Het is eenvoudig, intuïtief en kostenvriendelijk.

Beheer Quick Service-spitsuren moeiteloos met lijnreducerende bestelpads die de verkeersstroom regelen en een klantgericht display voor gasten om privé te betalen, een fooi te geven en te ondertekenen vanaf hun eigen scherm. Geef je full-service POS een enorme boost met rijke gastprofielen en automatische tafelstatusupdates. CAKE POS maakt het gemakkelijk voor restaurants om elke dag meer gedaan te krijgen.

Wie gebruikt CAKE POS?

Het platform ondersteunt quick- en full-service restaurants die behoefte hebben aan oplossingen die net zo hard werken als zij.

CAKE POS Software - 1
CAKE POS Software - 2
CAKE POS Software - 3
CAKE POS Software - 4

Twijfels over CAKE POS? Vergelijk met een populair alternatief

CAKE POS

CAKE POS

4,6 (508)
US$ 69,00
maand
Gratis versie
Gratis proefversie
107
19
4,7 (508)
4,5 (508)
4,6 (508)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
€ 109,00
maand
Gratis versie
Gratis proefversie
110
58
4,1 (969)
3,9 (969)
4,0 (969)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over CAKE POS

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,7
Klantenservice
4,6
Functies
4,4
Prijs-kwaliteitverhouding
4,5

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Allison
Allison
CEO in VS
Geverifieerde LinkedIn-gebruiker
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Review of CAKE

5,0 4 jaar geleden

Opmerkingen: I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

Pluspunten:

I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

Minpunten:

I don't like the new update. I feel the original version is easier to use.

JEFF
owner in VS
Levensmiddelen- en drankenindustrie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overall a Good Product with Excellent Customer Support

4,0 8 maanden geleden

Pluspunten:

The customer support staff has always been great. I have been a CAKE user for 6 or 7 years now. I spent 3 Hours on the phone yesterday with [sensitive content hidden] , who informed me at the end of the call that he was supposed to get off work at 4pm. I called at 3:55pm and he gave me his best efforts, a great attitude, and he genuinely wanted to help me troubleshoot the issues we were experiencing. The only reason I am writing this review is to give [sensitive content hidden] a shout out!

Minpunten:

There are a few fundamental aspects that most restaurants do, such as happy hour, and CAKE is not designed well for special pricing without creating duplicate items with the discounted prices, and a "happy hour" menu separate from the standard POS menu. It works, but it would be better if an item could have multiple prices based on certain times of day.

Reactie Mad Mobile

6 maanden geleden

Hi Jeff, This is great feedback. Thank you for taking the time to let us know. And love hearing about the extra effort from our support team. Thanks! CAKE POS Team

Tony
Owner in VS
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Customer Service is Next Level Awsome!

5,0 2 maanden geleden Nieuw

Opmerkingen: Really, after dealing with POS systems for 36 years, CAKE is by far the best that I have ever experienced. They work hard to understand my problems. I talked to rep ([sensitive content hidden]) the other day because we had a online ordering glitch that he needed to refer to the next level. The problem got solved quickly by the next team. [sensitive content hidden] called me this morning to check and make sure that the problem was taken care of! Outstanding!!

Pluspunten:

I recently started using CAKE - 1) Setting up the system is ridiculously easy. I'm 61 years old and was able to set up our store with little instruction. 2) When I did need help, the customer service was always outstanding. I have been in business for 36 years and I can honestly say that CAKE customer service is the best I have ever experienced!

Minpunten:

There are a few things I wish it had - like notifications that the customer has arrived for curbside pickup.

Jay
Marketing and Tech Mgr in VS
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Works, but could be so much better

3,0 3 weken geleden Nieuw

Pluspunten:

It is fairly easy to use and gives you a lot of good information in the reporting.

Minpunten:

There is no ability to create a custom report. We cannot get access to the raw data to integrate with other software. There is not a good integration with 7Shifts or Gusto. There needs to be more integrations. The cash management and cash drawers should have more options to work better with our workflow. There is no way to access all of the POS features remotely and the POS cannot be used offsite on another network. The Guest Manager only has 1-way data transfer and is not integrated well enough to make it useful. There is no way to handle customer deposits and do some basic AR features. The support is usually pretty awesome though. I have suggested a ton of features and I have not seen any major changes since we started using it in 2015. Also, the credit card fees are very high. We are charged an extra $25/month for next day deposits when all of the others include that and don't have such an early cutoff time.

Chad
Owner in VS
Levensmiddelen- en drankenindustrie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review of people that helped

5,0 4 maanden geleden

Opmerkingen: [sensitive content hidden] in the call center were great. Our POS went down and they helped us replace in the same day. Very kind and committed. Thank you

Pluspunten:

The back end reports The people we call if we have an issue

Minpunten:

Increased cost per credit transaction. We used to pay a % and now we pay a fee and %

Reactie Mad Mobile

4 maanden geleden

Thank you so much for taking the time to write a review!