CAKE Point of Sale

CAKE Point of Sale

door CAKE from Sysco

Wie gebruikt CAKE Point of Sale?

We serve quick and full-service restaurants who want solutions that work as hard as they do.

Wat is CAKE Point of Sale?

CAKE, from Sysco, built its POS to meet the demands of Quick & Full Service restaurants. It is simple, intuitive, and cost-friendly.

Easily handle Quick Service rush hours with line-busting OrderPads that control the flow of traffic and a customer-facing display for guests to privately pay, tip, and sign from their own screen. Supercharge your Full-Service POS with rich guest profiles and automatic table status updates. CAKE POS makes it easy for restaurants to get more done every day.

CAKE Point of Sale - Details

CAKE from Sysco

http://www.trycake.com/

Opgericht in 2011

CAKE Point of Sale - Prijsoverzicht

CAKE Point of Sale vanaf US$ 69,00/maand. CAKE Point of Sale heeft geen gratis versie en biedt geen gratis proefperiode. Hieronder vindt u extra prijsinformatie voor CAKE Point of Sale.

Beginprijs

US$ 69,00/maand

Prijsinformatie

$69/mo for hardware (3 yr contract) $69/mo for software (2 yr contract)

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van CAKE Point of Sale

Horeca kassa software
Aparte controles
Beheer van cadeaubonnen
Deelcontroles
Inventarisatie
Kassabeheer
Loyaliteitsprogramma
Personeelsbeheer
Tips beheren
Aparte controles
Beheer van cadeaubonnen
Deelcontroles
Leveringsbeheer
Loyaliteitsprogramma
Mobiele toegang
Online bestellen
Rapportage en analyse
Tabellenbeheer
Tips beheren
Voorraadbeheer
Beheer van cadeaubonnen
Elektronische handtekening
Kassasystemen voor restaurants
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Profielen van klantenaccounts
Provisiebeheer
Retail POS
Retourbeheer
Streepjescodes scannen
eCommerce-integratie

Reviews van CAKE Point of Sale

5 van 301 reviews worden weergegeven

In totaal
4.6/5
Gebruiksgemak
4.7/5
Klantenservice
4.6/5
Functies
4.4/5
Waar voor je geld
4.5/5

Cake has made a big difference in running my bagel shops. I have more time to focus on my customers.

Beoordeeld op 26-10-2017
Mark S.
Owner
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld

Pluspunten: We were using a cash register before and I had looked at a number of different computerized options. When they brought this to me, it really looked like a great solution for us and has proven to be just that. Paperwork is much easier. Before it was all manual. I'd get the daily paperwork and have to enter it to have any idea of what we were doing so I'd have to spend a lot of time on that. It's basically 10% of the time it used to take which has freed me up tremendously to do more important things. In terms of keeping track of finances and hourly wages it has been a big improvement. I have two locations and now I'm able to keep track of both whether I'm there or not. On my day off I can keep track of what's going on remotely, which I definitely do check on many times every day. We don't have any big problems at all, and I just really love the system.

Antwoord van de leverancier

van CAKE from Sysco op 11-1-2018

Thank you Mark for an excellent review of CAKE Point of Sale! We're thrilled to hear you've had such an overwhelmingly positive experience and that CAKE POS saves you time, money, and worry in managing your restaurant. We hope both locations of Island Bagel Co. continue to perform better when served with CAKE.

Bowen's Tavern

Beoordeeld op 28-1-2020
Bridget B.
Owner, manager, server
Levensmiddelen- en drankenindustrie, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We are very happy with CAKE, it saves me time bookkeeping, helps with inventory and is easy for our employees. The support is wonderful and I can not say enough how nice it is to use CAKE payments for credit card processing and have everything under one system with easy to use reports!

Pluspunten: The thing that I like the most is being able to connect to the POS with my computer or phone. It makes life as an owner easier, I can make buttons for items or change prices even if I am not at the tavern. Also being able to pull reports up on my computer is much better than working only with the close cash slip. The support is wonderful, I always get an answer to my question or the help I need. It is just so easy to use that even employees who have never used a POS can learn to use it easily and fairly quickly.

Minpunten: There are only a few features that we would change such as, if you set hours for happy hour, after it is over, items cannot be cashed out if they are already on an open order so you would have to have everyone pay as you go or cash out before a certain time. The other feature that doesn't really work for our tavern is that if a refund is performed, the whole amount doesn't show as a refund, part does and the other part is refunded on the employee's tips. We would love to see the ability to close cash and assign drawers from the website as well. Other than that, we are totally happy with this system!

Cake promises undelivered

Beoordeeld op 13-9-2019
John L.
Owner
Levensmiddelen- en drankenindustrie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
1/5
Functies en functionaliteit
2/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: While it functions fine for the ordering and set up. The back end portion for controls of labor are not in place. You also do not have a choice on who processes your credit cards. Twice in a month we were delayed credit card processing deposits into our account. While I do believe that it was probably the 3rd parties processing fault we have 7 other locations that have not experienced this problem at all. Maybe its time for Cake to change processors! When you have pending checks to clear and you don't get your planned deposit for your credit card processing it can be stressful day with banking.

Pluspunten: The product was recommended by Sysco. The cost and the features explained was the selling point.

Minpunten: There is no partnered labor control ap that works with clock in of your employees on the Cake system . With Labor control being one of the largest cost factors and with all the new features that others offer. Cakes only partner is with 7 Shifts and for that you pay a hefty price even to be able to schedule on it. If you have one location maybe you can get by with the old paper schedule but with multiple locations and a number of employees there are no feature that control early clock ins, no clock ins, breaks, and overtime alerts. The other part of this there is no interest getting it done on a time frame that makes sense. Your told one thing by the top to get you off the phone, bug them enough and they will tell you maybe its not the system for you. So save yourself some money and not buy this system if you are any way wanting to truly manage labor it just does not do it if you have many locations to keep track of. I would say if you have over 25 employees as well , you would save many dollars with systems that help control clock ins.

Antwoord van de leverancier

van CAKE from Sysco op 27-1-2020

Hi John, thank you for taking some time to leave a candid review.

First off, thank you for acknowledging our ease of use by giving us a 5-star on it.

With that said, we would like to apologize for the inconvenience that the delayed deposit caused.

We understand that running multiple restaurants can be stressful enough. Our intention is to make life easier for our operators.

As for your concerns in regard to labor control, we have and are making concerted efforts to push features that would be beneficial to our operators. In our 6.28.1 release, we added the feature to prevent early clock-ins from breaks.

university.cake.net/s/article/What-s-New-in-6-28-1-0

Although we do not have overtime alerts, we are able to allow automatic clock-out times.

It Works!

Beoordeeld op 20-1-2020
Lisa J.
Owner
Restaurants, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: My experience thus far has been quite favorable. Reliable and easy to use, I can't really ask for more than that!

Pluspunten: It does it's job, day in and day out! I'm never worried about a 6 am call that the POS isn't working. On the couple of occasions that there was a problem, Customer Service was quick to identify it and walk me through correcting it. Also, it's user friendly so training new staff on it is a breeze.

Minpunten: I'm not crazy about the credit card fees being pulled before the money is deposited in my account. I understand the logic behind it ... but it requires me to make daily entries for Merchant Fees instead of just a once a month bill.

I have tried for a year to get this running

Beoordeeld op 18-4-2017
Debbie H.
General Manager
Restaurants, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
1/5
In totaal
3/5
Gebruiksgemak
3/5
Functies en functionaliteit
3/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We bought this system last year. At first with little business, we had some success, then one of the monitors broke down. They kindly sent out a new one right away. But then as we got busier, the POS system would crash daily. We had five registers and had to turn 2 off all the time. We were told it was our internet. We closed for the season. When we reopened we changed internet providers. It still crashed. We ran new wire. It still crashed. We bought a new modem. It still crashed. We ordered a new cradle point. It crashed again and this past week it has not been syncing which has resulted in problems with payroll. I have emailed. My managers and I have made numerous phone calls. Most of the workers have been nice but now I believe they are avoiding us because they don't know what is wrong. Lately, some of have been rude. They are not helping us figure it out. Meanwhile thousands of dollars has been wasted on this nonfunctioning system. I have tried to be positive about it the whole year as my managers are ready to throw the system out the window. It leads to frustration, loss of money from paying companies and now problems with payroll. It is easy to use when it works. It looks good. But what does that matter when it is a daily problem and I can only use two or three of the registers? I have had three other restaurants ask me about the system in the past two weeks. I had to tell them the truth. Don't buy it.

Pluspunten: Clean, sleek, easy to use, has great written instructions, workers were very friendly when we first had problems last year

Minpunten: It doesn't work. The system shuts down. It doesn't sync. The declared tips and the credit card tips could function much better. In order to make sure everyone has clocked out is more difficult than it should be.

Antwoord van de leverancier

van CAKE, a Sysco Company op 24-4-2017

CAKE is never happy when our service doesn't meet our customer's expectations. CAKE works diligently with our partners to create solutions that make it easy for restaurants like yours to succeed.

We appreciate your honest feedback, our goal is always to provide great customer service in all situations.