TradeGecko

TradeGecko

door TradeGecko

Wie gebruikt TradeGecko?

TradeGecko is perfect voor snelgroeiende e-commerce merken, groothandelaren, distributeurs en fabrikanten die hun operationele processen willen automatiseren en zich willen richten op groei.

Wat is TradeGecko?

TradeGecko biedt krachtige inventaris- en orderbeheersoftware, gebouwd voor multi-channel merken, snelgroeiende e-commerce en groothandel. Omni-channel bewerkingen kunnen worden geautomatiseerd om de efficiëntie te verbeteren en de winstgevendheid te verhogen. Naadloze integratie met Shopify, Xero, QuickBooks Online, Amazon, WooCommerce en meer. Bevat ook intelligente rapporten en prognoses, productie, een aanpasbaar B2B e-commerceplatform plus een mobiele app voor verkoop en inventaris op iPhone en iPad.

TradeGecko - Details

TradeGecko

http://www.tradegecko.com

Opgericht in 2012

TradeGecko - Prijsoverzicht

TradeGecko vanaf US$ 39,00/maand. TradeGecko heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor TradeGecko.

Beginprijs

US$ 39,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van TradeGecko

Distributiesoftware
Import- en exportbeheer
Inkoop
Magazijnbeheer
Orderbeheer
Retourbeheer
Streepjescodes / RFID
Verkoopprognose
Vervoersbeheer
Voorraadbeheer
Catalogusbeheer
E-mailmarketing
Gegevenssynchronisatie
Kanaalbeheer
M-commerce
Marktplaatsintegratie
Orderbeheer
Promotiebeheer
Retourbeheer
SEO-beheer
Social commerce
Voorraadbeheer
Winkelwagen
Backorderbeheer
Beheer van speciale bestellingen
Bestellingen bijhouden
Catalogusbeheer
Orderinvoer
Orders afhandelen
Retourbeheer
Terugkerende orders
Vervoersbeheer
Voorraadbeheer
Beheer van nabestellingen
Externe orderinvoer
Klantendatabase
Magazijnbeheer
Orderbeheer
Orders afhandelen
Realtime orderinvoer
Vervoersbeheer
Voorraadbeheer
CRM
E-mailmarketing
Inkooporderbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Postorder
Provisiebeheer
Rapportage en analyse
Retourbeheer
Voorraadbeheersysteem
eCommerce
Import- en exportbeheer
Leveranciersbeheer
Magazijnbeheer
Orders afhandelen
Sales- en operationsplanning
Transportbeheer
Uitwisseling van elektronische gegevens
Vervoersbeheer
Voorraadbeheer
Vraagplanning
Beheer van meerdere kanalen
Beheer van productievoorraad
Beheer van retailvoorraad
Kitting
Leveranciersbeheer
Magazijnbeheer
Mobiele toegang
Nabestellingbeheer
Productidentificatie
Prognose
Rapportage en analyse
Voorraadoptimalisatie
Waarschuwingen/Meldingen
In- en uitchecken
Itembeheer
Kosten bijhouden
Leveranciersbeheer
Nabestellingbeheer
Prognose
SKU- en UPC-codes
Serienummers volgen
Streepjescodes/RFID
Voorraad bijhouden
Voorraadoptimalisatie
3PL-beheer
Inkoop
Kwaliteitsbeheer
Multilocatie
Ontvangst- en wegzetbeheer
Orderbeheer
Prognose
Realtime synchronisatie
Retourbeheer
Streepjescodes/RFID
Vervoersbeheer
Voorraadbeheer
Beheer van meerdere winkels
CRM
E-mailmarketing
Gegevensbeveiliging
Kitting
Marketing via meerdere kanalen
Mobiele toegang
Promotiebeheer
Retourbeheer
Reviewbeheer
SEO-beheer
Sjablonen
Voorraadbeheer
Catalogusbeheer
E-mailmarketing
Kanaalbeheer
Klantenaccounts
Loyaliteitsprogramma
M-commerce
Orderbeheer
Productconfigurator
Promotiebeheer
Retourbeheer
SEO-beheer
Voorraadbeheer
Winkelwagen

Reviews van TradeGecko

5 van 276 reviews worden weergegeven

In totaal
4.4/5
Gebruiksgemak
4.4/5
Klantenservice
4.4/5
Functies
4.2/5
Waar voor je geld
4.2/5
Phill D.
Voedselproductie
Heeft de software gebruikt voor: Gratis proef
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 19-7-2015

"Love it"

Opmerkingen: I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately. Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.

Pluspunten: I was recently asked what I thought were the benefits of Unleashed over Tradegecko and my reply was that there, are none. The WooCommerce integration is a huge benefit for me, but even if that was taken away, I feel that Tradegecko has the edge. Unleashed does not do tax inclusive pricing well. If you are a wholesaler then this might not be much of a problem, however, if you are retailing too it does become an issue. Tradegecko seems to have solved these technical difficulties and it makes the system much easier to use.

Minpunten: If you have an integration with WooCommerce then I strongly recommend you have a thorough backup system on your website before you install then do any updates of the Tradegecko app or WooCommerce app. I have had a couple of issues with updates and have now learnt to wait a couple of days before updating - for one issue I think I was the first person to update and experience the particular issue and therefore the technical team hadn't had a chance to fully investigate the bug. I have had a couple of issues with the helpdesk, but it was just one of their agents, and with any growing business there will be some technical staff who are more and less experienced than others. Also, their engineers don't work the weekends and I think this is something that could be improved, for a worldwide system and online so needs someone on hand 24/7. On the positive side of this however, they have been very responsive to some of my constructive criticisms and seem genuinely interested in improving their systems.

Antwoord van de leverancier

van TradeGecko op 20-7-2015

Hi Phill,

Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day!

Regards,
Alicia
TradeGecko

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 19-7-2015
Geverifieerde reviewer
Principal
Groothandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 18-8-2019

"Tradegecko is great software and always getting better"

Opmerkingen: Overall it solves most of the business issues and overall we're happy with the product and with Tradegecko

Pluspunten: Ease of use, integrations, API, user interface, company responsiveness to build features if I made a solid case for lacking functionality, customization of documents, Tradegecko connect workflow builder, aesthetic, simplicity, etc.

Minpunten: Some of the (new) reporting functions, lack of features like credit limits, no dropdowns in custom fields, Tradegecko connect is stagnant and no new workflow options being added we need more triggers and flow options) , inability to add custom attributes by category, lack of flexibility in creating packsizes (it's only possible to enter a single unit and create a packsize my multiplying it but it's impossible to add a case and break it up to units (wholesalers typically buy and sell by the case and occasionally break up cases), the way packsizes appear in reports ('case' vs the SKU #), the lack of synchronization between POs and items (it requires a item to be MANUALLY linked linked to a PO) and if PO is not linked to a backordered item, any backordered sales order will not be AUTOMATICALLY linked to a PO (a list of possible POs appear even for FULLFILLED items!), limited filtering on options in the inventory area it would be nice to have options like 'does not have this tag' etc), see history for product bundles (formerly composite variants) and not only the history for the actual bundled variant SKU, one has to click on fulfill orders to see still unfulfilled items on a sales order and can't see it on the sales order, it's impossible to see the associated orders that are committed, ordered but not fulfilled and shipped on a variant or product page (it doesn't show up on the history tab and it's not linkable from the committed information in the stock info area)

Antwoord van de leverancier

van TradeGecko op 13-2-2020

Thanks for taking the time to review us, we would be happy to reach out if we knew who to contact! We have made considerable updates to our reporting functionality, and we work to incorporate customer feedback. Team TradeGecko

  • Bron van de reviewer 
  • Beoordeeld op 18-8-2019
Geverifieerde reviewer
CFO
Groothandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 13-2-2020

"Accept it for what it is"

Opmerkingen: If it works for your business, get it. If it doesn't, don't. They never make any updates and will not head any advise you give. They don't have a community forum for a reason. They have their own agenda. So if it works for you great, but if not, don't expect them to ever improve it to fit any of your needs, and you're better off searching for a different solution then getting stuck.

Pluspunten: Beautiful UI, better then any other WMS
Quick and responsive
What it does, it does famously

Minpunten: No feature updates/improvements
Rarely fix errors pointed out unless they're super easy

Antwoord van de leverancier

van TradeGecko op 9-3-2020

Thanks for taking the time to write us a review, we take our customers feedback seriously.

We are continuously making improvements to our product, and we prioritize those which based on customer feedback & requests will have the biggest impact across multiple customer businesses.

As this is an anonymous review we have no way to know specifically what features/ improvements you have requested, but we would urge you to reach out to your account manager to discuss. Providing a great customer experience is very important to us, and we remain available if you have any further questions or concerns.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 13-2-2020
Rene E.
CTO
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 11-12-2019

"My experiencie with tradegecko"

Opmerkingen: Actually we manage at least 30 points throughtout the country, i really needed a software to help me with the management and online sales to. Tradegecko make me easy the work in all my stores and now i have full control of the products. The integration only take me a couple days

Pluspunten: Multiple integrations, onmichannel sales, esasy to configure, a lot documentation, support and team sales

Minpunten: I can't configure my dashboard, report styles

Antwoord van de leverancier

van TradeGecko op 13-2-2020

Dear Rene, We are really pleased to hear that TradeGecko has quickly helped you gain better control of your inventory and orders, and look forward to supporting you through your next stage of growth. Team TradeGecko

  • Bron van de reviewer 
  • Beoordeeld op 11-12-2019
Raymond S.
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 28-1-2016

"Poor Experience with Tradegecko"

Opmerkingen: We started a small confectionery business in October 2014, and needed a system to keep track of sales, stock and finances. After reviewing several platforms, we settled with Shopify for the POS and web store, TradeGecko for the inventory management, and Xero for accounting. The idea was to integrate these platforms so a sale in the shop will flow through Shopify to Tradegecko, and then to Xero. At that time, Shopify could not link directly to Xero and could not calculate basic cost of goods sold for accounting purposes. We went for TradeGecko to overcome these issues, and because the front end of the software is very user friendly for keeping track of over 1000 SKUs. On paper, and if it all worked TradeGecko would be fantastic. In practice, there have been data synchronisation issues from the very beginning which TradeGecko has admitted they cannot fix. Our experience with their customer service has been very frustrating, and they now recommend that we leave TradeGecko for another system. We are therefore going through a painful and expensive process of migrating to Dear Systems, which we also use for another business and which has worked seamlessly. The synchronisation issues are straight forward and we have never understood why they cannot be resolved. Everyday, we have about 200-500 sales through our POS that flow through to TradeGecko via two Shopify accounts (amazingly Shopify POS only allows one shop per account, so we need two Shopify accounts for two shops). On some days everything then flows through to Xero fine, but far too often several sales will be missing. Because of this, our accountants have to spend between 15 minutes and 3-4 hours trying to manually reconcile the missing amounts between TradeGecko and Xero. This extra work has been costing us over US$1,000 per month alone. In addition, TradeGecko cannot as at the end of 2015 split out total amounts by payment methods. As a retail shop, we settle most of our transactions by cash, but also have credit cards, debit cards, contactless cards, etc. We have to manually download every transaction daily and use a pivot table in Excel to tie figures to our bank statements. This adds another half an hour of work a day. Having used Dear Systems and TradeGecko extensively for a period of time, I can say that we made the mistake of liking the look of TradeGecko over its function. Dear Systems has since also updated their user interface. We and our accountants have spoken and explained the situation to probably every single member of TradeGecko’s technical team over the past 15 months. The number of times we have repeated ourselves and chased for a response is absolutely unbelievable. We were promised fixes along the way, but eventually even TradeGecko has given up. We feel very disappointed and let down by TradeGecko, whose final solution was for us to either continue with our manual workarounds or migrate to another platform, which is also a big disruption for a small business like ours. We hope that other small business owners can avoid what we experienced. We have wasted a lot of time and energy on TradeGecko instead of focusing on our business. It is a stress that we did not need.

Antwoord van de leverancier

van TradeGecko op 10-3-2016

Hi Raymond,

Thanks for your honest review. We appreciate your feedback and will definitely look into improving some of the issues that you are facing with the system.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 28-1-2016