Booksy

All in one CRM like App

Opmerkingen: My overall experience was a great experience and i will continue to use this app.

Pluspunten:

It acts like a CRM but a great scheduling app.

Minpunten:

None everything is perfect and i would high recommend this to all my entrepreneurs.

Wonderful app

Opmerkingen: My overall experience is wonderful

Pluspunten:

It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

Minpunten:

I’m not quite sure at the moment, i know there were like two things that i didn’t care for much but, none that comes to mind at this very moment.

Meets the need for clientele

Pluspunten:

I purchased this software for my daughter who is a brand new salon owner. I wanted to make sure that she was able to communicate with her clients in a way that would be effective and easy to use so that she did not have any issues. For the volume she's currently taking in, this works well and it's not stressful.

Minpunten:

I'm personally not a fan of the app visually. To me it seems a little dated however that's just an aesthetic. The app definitely does what we need it to do so no complaint there.

Payouts issue - disappointing

Opmerkingen: I am experiencing issues with registering my account for payouts since September 2022.I have provided Booksy with my Revolut details for payouts and as per error of one their employees I have been accepted even though they don’t allow Revolut for payouts.My customers have been charged for £160 worth of services and I can’t claim my money back from you due to this error.I have been informed by Booksy that I should provide ANY bank details with my name on it so as I work 7 days a week and banks require lots of paperwork it took me over 2 months to do it.FINALLY I thought I will get my money but what do I hear???? I can’t use my personal details because my business is LTD!Twice i have been misled by this joke of a Company that claim your money and don’t provide you with a solution for their own errors. They don’t value Customers who pay them regularly for 2 years, I even offered to process my payments for Booksy subscription and they said NO.Absolutely disgraceful

Pluspunten:

Absolutely rubbish of a Customer service!

Minpunten:

Absolutely rubbish of a Customer service!

Booksy - for the Solo Barber

Opmerkingen: Great , easy to use product with some fantastic tools to make managing your business easier so you can focus on your customers.

Pluspunten:

I love being able to manage my diary and appointments on the go, create stylish advertising content, get reviews to boost your Brand. The deposit scheme is great if no shows are causing issues for your shop, and I found I built better relationships with clients for tracking their info and keeping better notes.

Minpunten:

Sometimes making changes to working days / hours etc seems long winded and wasn't smooth running, but as long as you check carefully changes ae correct, I got there in the end.