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Wat is Booksy?

Booksy is een afsprakensysteem dat jou en je klanten samenbrengt. BooksyBIZ is ontworpen om je de controle te geven over je bedrijf en je te helpen tijd te besparen. Je kunt profiteren van vele functies die je professionele leven gemakkelijker maken.
Voordelen van de BooksyBiz App:
* Zelfbediening voor klanten
* Agendabeheer
* Klantbeheer
* Bedrijfsmanagement
* Verkooppunt
* Tools voor marketing en loyaliteit
Booksy werkt met een verlengbaar maandelijks abonnement afhankelijk van het aantal medewerkers.

Wie gebruikt Booksy?

Haarstylisten, kappers, nagelstudio's, spa en wellness, personal trainers, massages, zonnestudio's enz.

Booksy Software - 1
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Booksy Software - 3
Booksy Software - 4
Booksy Software - 5

Twijfels over Booksy? Vergelijk met een populair alternatief

Booksy

Booksy

4,4 (351)
US$ 29,99
maand
Gratis versie
Gratis proefversie
91
3
4,4 (351)
4,3 (351)
4,3 (351)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 139,00
maand
Gratis versie
Gratis proefversie
128
11
3,9 (2.780)
3,6 (2.780)
3,8 (2.780)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Booksy

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,4
Klantenservice
4,3
Functies
4,3
Prijs-kwaliteitverhouding
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Piotr
Piotr
Founder
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

All you need to manage your small beauty shop

5,0 2 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Lou
Lou
Tax Preparer in VS
Geverifieerde LinkedIn-gebruiker
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

All in one CRM like App

5,0 5 jaar geleden

Opmerkingen: My overall experience was a great experience and i will continue to use this app.

Pluspunten:

It acts like a CRM but a great scheduling app.

Minpunten:

None everything is perfect and i would high recommend this to all my entrepreneurs.

Larissa
Cosmetologist in VS
Consumentendiensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Wonderful app

5,0 4 jaar geleden

Opmerkingen: My overall experience is wonderful

Pluspunten:

It’s easy and accessible, I love that my clients can book when ever they want with out having to go through me.

Minpunten:

I’m not quite sure at the moment, i know there were like two things that i didn’t care for much but, none that comes to mind at this very moment.

Kiara
Owner in VS
Consumentendiensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Top 3 booking apps

5,0 vorige maand Nieuw

Opmerkingen: It has been great, me and my team love Booksy and since we started using it everything has been more easy going for us and the clients.

Pluspunten:

The thing i like most about Booksy is how easy and user friendly it is for my clients. How they can book at any time they want and see my availability and my teams available spots.

Minpunten:

The only thing i dont like about Booksy is the monthly rate is much more expensive than any other booking aops.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Cosmetica, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp

Booksy seems to be too understaffed and overwhelmed to be as effective as it can

2,0 2 jaar geleden

Opmerkingen: I hate the fact that I'm stuck using this awful company (if I jumped ship I would lose the hundereds of reviews that I had amassed while I was using Genbook). Booksy clearly got greedy by acquiring a competitor and instead of boosting up its staffing to handle the numerous bugs in its software as well as the influx of all the new customers from the competitor, they choose to go cheap with keeping its domestic staff lean (which I'm sure is terrible for morale) and contracting with ill-trained overseas customer support who are essentially useless when it comes to addressing the very real flaws in its system.

Pluspunten:

Good effort that they offer videos and webinars to help users navigate how to use Booksy. Too bad that those videos and webinars tend to be general and vague, and when there are specific questions and issues (or problems we run into that we point out) they are simply not addressed. I like that someone from Booksy reached out to me as a new customer after being migrated from Genbook to help me with my questions, but that was only for a period of a month and now that there are still ongoing questions and issues I need help with that person no longer responds. I know that it is due to the fact that the staffer is constantly being given new accounts as the old ones "age out" but it is indicative of how this business prioritizes profits from account volume rather than maintaining a robust, unassailable product with good customer service.

Minpunten:

TERRIBLE CUSTOMER SERVICE. Booksy touts offering support by phone (except they are so short staffed that the wait time is interminable), email (response rate is about several weeks), and 24/7 chat (response rate several hours for a reply, and oftentimes the overseas support person is not equipped to provide an answer or solution and when that is the case then they just ghost the conversation. Here is an example of a typical exchange. Me: Please help me w/ this problem accessing the waitlist, namely the fact that there does not seem to be one period. Booksy: The waiting list works so that it is only displayed if there is at least one free slot in business. Please check if the slot is available, then it should be working fine! Me: What do you mean that the waiting list works only so that it is only displayed if there is at least one free slot in business? The whole point of the waiting list is so that if all the slots are currently booked, whoever is on the waitlist is notified if the slot they want becomes available. Please explain b/c Booksy's waitlist does not make sense to me. Booksy: no response

Reactie Booksy

2 jaar geleden

We are sorry the transition to Booksy from Genbook did not meet your expectation. It is never our intention to leave anyone with questions and we appreciate you sticking with us. We've made strides to improve response times on the phone and in the in-app chat. If you find yourself with a question please reach out so we can assist.

Latoria
Nail Technician in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Perfect Assistant

5,0 4 jaar geleden

Opmerkingen: My overall experience with Booksy is wonderful!!!. The customer service and response time is amazing. There’s nothing more frustrating than being in the middle of trying to do something , needing assistance, but you are unable to connect with help desk or support until the next day.

Pluspunten:

The selling point for me was the automatic appointment reminders that are sent to the customers. I used to sit up every night and send out appointment reminders to all of my customers.

Minpunten:

When the sw did not allow for deposits.