Wie gebruikt deze software?

Reward Gateway's platform voor medewerkersbetrokkenheid combineert strategische erkenning, communicatie, enquêtes onder medewerkers en kortingen in één uniforme oplossing voor bedrijven in verschillende sectoren.

Gemiddelde scores

20 beoordelingen
  • In totaal 4.8/5
  • Gebruiksgemak 4.8/5
  • Klantenservice 4.8/5
  • Functies 4.4/5
  • Waar voor je geld 4.4/5

Productgegevens

  • Gratis versie Nee
  • Gratis proef Nee
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Online

Leveranciergegevens

  • Reward Gateway
  • http://www.rewardgateway.com/
  • Opgericht in 2006

Over Reward Gateway

Er gebeuren geweldige dingen als werknemers krijgen wat ze wensen op het werk. Ze zijn beter afgestemd op je missie, doel en waarden, gemotiveerder om harder (en slimmer) te werken en meer betrokken om je bedrijfsresultaten te verbeteren. Daarom heeft dit bedrijf het enige platform ontworpen waarmee je de juiste combinatie van erkenning voor werknemers, communicatie, enquêtes en kortingen kunt kiezen. En het geeft je volledige controle om een merkeigen platform te creëren dat echt de unieke geest van jouw bedrijf weerspiegelt.

Functies van Reward Gateway

  • Activiteit-/nieuwsfeed
  • Audio-/videovergaderen
  • Bestanden delen
  • Blogs
  • Chatten / messaging
  • Enquêtes en feedback
  • Evenementenkalender
  • Kennisbeheer
  • Nieuwsbrievenbeheer
  • Personeelslijst
  • Bonuscatalogus
  • Bonuspunten
  • Doelstellingen
  • Herkenningstracking
  • Maatschappelijke erkenning
  • Manager-to-peer-herkenning
  • Meldingenbeheer
  • Nominaties
  • Peer-to-Peer herkenning
  • Prestatiebeheer
  • eCards
  • Aangepaste onderzoek-URL's
  • E-mailmarketing
  • Locatieonderzoek
  • Logica voor overslaan
  • Mobiele enquête
  • Offline antwoorden verzamelen
  • Ondersteuning voor audio/beelden/video
  • Tools voor gegevensanalyse
  • Vraagstructuren
  • Vragenbibliotheek
De leverancier heeft deze informatie niet opgegeven.
  • Blogs
  • Chatten/messaging
  • E-mailbeheer
  • Enquêtebeheer
  • Evenementenkalender
  • Fotogalerij
  • Maatschappelijk delen
  • Nieuwsbrievenbeheer
  • Personeelslijst
  • Telefonie
  • Benchmarking
  • Erkenning van medewerkers
  • Feedbackbeheer
  • Prestatiebeheer
  • Prestatiebeheer
  • Pulse surveys

De nuttigste reviews van Reward Gateway

Easy to navagate round and find work news and information. Savings are fab!

Beoordeeld op 16-5-2017
Tony C.
Human Resources Advisor
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
2/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Saving money, easy to access information

Pluspunten: Savings! Especially like the instant loadable cards and vouchers. Like that the search searches for pages and savings. Works with mobile version very well; pages are easy to create and view/find;

Minpunten: Having to log in to site load money on cards (am aware can top by text). Should be easier I.e via an app. An app for the site would be useful. More features would be useful i.e create & amend the tabs/menus along the top; amend colours; more functionality-site is very 'boxy', have a page for forms, policies etc - the downloads area to the right of pages isn't user friendly for this type of page needed; the setting up of blogs is confusion-can't work it out; an email to me as admin when new offers/retailers & features become available; forms would be useful that the user can submit; a function where say, I can upload a new policy for new staff, and there is a function where the user can sign and date to say they have read and understood it, then recorded within the back system (save printing forms for 600 staff!); a catagloe of professional photos to use. Just a few suggestions!

Antwoord van de leverancier

van Reward Gateway op 17-5-2017

Hi Tony,

Thanks for your detailed review of SmartHub®.

Really pleased to hear that you're making the most of the fantastic range of discounts on the site. Our Retail Team work really hard to continuously improve the offering and recent highlights include the broader range of instant vouchers that you mentioned.

UX is something we're very passionate about at Reward Gateway so it's great to learn that your employees find the mobile version of the site easy to use. We've made a huge investment in mobile this year, so you can expect more updates in this space soon.

We really appreciate all the feedback on how we can make the product even better. I'll be sharing this with our Product & Dev Teams today, you've included some great suggestions especially around customisation. We know this is really important for our customers.

Keep your eyes peeled for more info on our app coming soon. It's going to be a game changer!

Best wishes,
Charlie

SmartHub is extremely useful and it's simple to use, especially SmartSpending & SmartInsights .

Beoordeeld op 13-11-2017
Paul S.
Strategic Labour Needs & Training Manager
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: I love that employees have the choice of how they save money...... instantly through the app with Instant Vouchers or with generous cashback. It's so easy to use.
SmartInsights provide instant access to how employees spend through the portal and provide every statistic that we could possibly need to gauge employee engagement.

Minpunten: I don't dislike anything about the software. Reward Gateway are always thinking of innovative and helpful products to enhance employee engagement.

Antwoord van de leverancier

van Reward Gateway op 14-11-2017

Hi Paul,

So pleased to hear that you love the combo of unbeatable employee discounts paired with insightful management information and analytics. We agree that it¿s a great way to get real time ROI on your programme, as well as to see how its impacting overall employee engagement at MTR Crossrail.

We know how important it is to give employees choice, not only where they save, but also how they save - everyone¿s different at the end of the day. It sounds like you¿re making the most of both the instant vouchers and Cashback offering. Don¿t forget, you can also use the SmartSpending¿ App as an even easier way to save whilst on-the-go. Also, our Retail Partnerships Team are brewing up even more innovations to our employee discount product so keep an eye out for some exciting updates around instant vouchers.

Thanks so much for taking the time to leave us a review. We're delighted with the 10/10 and will work really hard to keep you feeling that way!

Best wishes,
Charlie

Reward Gateway Platform

Beoordeeld op 9-1-2020
Claire B.
HR Advisor
Detailhandel, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We implemented Reward Gateway in to the Company as a benefit to our employees and as a way of centralising all our main benefits together in one place for ease. I have found the system comprehensive and easy to use/ navigate and out Account Manager has been great for any support or questions along the way over our first year.

Pluspunten: Ease of use and layout.
Customised personalised platform

Minpunten: The set up experience perhaps took a bit longer to get right than we thought it would but all in all it turned out fine.

Great product and company

Beoordeeld op 14-10-2019
Dean B.
Managing Director
Gezondheid, wellness en fitness, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Having the software has helped us with staff retention and communication. A really good overall experience with a pro-active company.

Pluspunten: An innovative company that are continually improving the product. Reward Gateway deliver a bespoke product whilst working closely with their clients to ensure they deliver maximum engagement from the platform. Great features for employees and employers with good reporting tools

Minpunten: Reports are sent by the account manager, it would be helpful to have the analytics at our fingertips. I believe this is something currently being worked on.

Quality interface backed by intuitive functionality

Beoordeeld op 22-5-2017
Tom W.
Performance & Reward Specialist
Entertainment, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: I appreciate the ease of use for our employees and for myself as an administrator. The service provided by Reward Gateway is also excellent, helping us to extract the most value possible from our investment.

Minpunten: Whilst the functionality works exactly as advertised, its been difficult to gain traction with our workforce in relation to the cashback feature (a totally on-line shopping experience).

Antwoord van de leverancier

van Reward Gateway op 23-5-2017

Hi Tom

Thanks a lot for leaving us some great feedback on Capterra. It¿s great to hear such positive feedback on the interface and functionality. We understand how important user experience is to your people if they want to regularly engage with the platform, so this is a top priority with our team of developers.

I¿m really pleased to hear that our service is hitting the mark also, I¿ll certainly pass that back to the team and give them a well done!

As for gaining traction with Cashback, we have something coming soon which should help here! We¿ll be launching the employee app SmartSpending¿ this July, giving easier access to online Cashback purchases. This should really help and we can¿t wait to share more information on this soon.

Thanks again for taking time out to leave us a review, we really appreciate it.

Best wishes,
Megan

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