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Wat is Peek Pro?

Peek Pro is een online reserveringssysteem dat activiteitsexploitanten in staat stelt hun omzet te verhogen, veel tijd te besparen en de absoluut beste service voor hun klanten te bieden. Operators zijn vooral onder de indruk van de toonaangevende mobiele apps en het intuïtieve ontwerp van dit back-officesysteem. Functies omvatten dagelijkse uitbetalingen, geautomatiseerde e-mails, bron- en channelbeheer, scannen van QR-codes, cadeaubonnen, gratis waivers, meer dan 20 aanpasbare rapporten en nog veel meer.

Wie gebruikt Peek Pro?

Voor tour- en activiteitenaanbieders die elke vorm van vrijetijdservaring aanbieden. Zo gebruiksvriendelijk dat zelfs bedrijven met computervrees het vertrouwen hebben om de overstap van pen en papier naar iPads te maken.

Peek Pro Software - 1
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Twijfels over Peek Pro? Vergelijk met een populair alternatief

Peek Pro

Peek Pro

4,7 (774)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
66
22
4,6 (774)
4,6 (774)
4,7 (774)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 0,79
maand
Gratis versie
Gratis proefversie
57
32
4,6 (5.082)
4,5 (5.082)
4,3 (5.082)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Peek Pro

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,5
Prijs-kwaliteitverhouding
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Sinto
Sinto
Travel Advisor in India
Geverifieerde LinkedIn-gebruiker
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A wonderful Tour operator software

5,0 vorig jaar

Opmerkingen: Peek is simple to use. They provide excellent customer support, which was very helpful when I was switching from my previous online booking provider.

Pluspunten:

I'm from India , and we searched for a tour operator software that would accommodate our trips and allow for quick and simple payment. As you are aware, it can be challenging to create a dependable system for our clients in our area. It was difficult for us here. No customers are expressing a desire to go, particularly to  Wayanad.  We chose Peek Pro because it is dependable, allows us to change the details of our tours in real time, pays us once the tours are completed, is actively developing new features that we can use in our company, and—most importantly—is run by people.. Having a decent tool to advertise our firm is a relief as we are now moving toward having a greater ROI.

Minpunten:

Taxes are already included in the cost of our trips and rentals. But only put their fees in the "Taxes and Fees" section after that. I'm just being nitpicky when I say that I believe the checkout should be improved. The complexity of some of the screens varies, although not significantly.

Melinda
Owner/Operator in VS
Recreatieve faciliteiten en diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

My Business is sooo much better because of Peek Pro!

5,0 10 maanden geleden

Opmerkingen: My overall experience has been amazing and super positive. [sensitive content hidden] helped me sign up and on board with Peek Pro. They were professional, detailed, organized and efficient. The times that I had video calls with them were super helpful and informative! I recommend them for their amazing customer service.

Pluspunten:

Sooooo... I really really really needed Peek Pro. I found out about this software about 3 weeks ago and I am in my 3rd summer season of renting paddle boards and kayaks at my local lake. I was having to manually double book customers with my website. It took forever and I often forgot a booking or two during the busy weeks. Opps! That will never happen again with Peek. I am booking more rental than ever and now people are finding where I launch from without having to call me confused!

Minpunten:

There are a few things that I would change because my business is not a traditional one. I run and operate my own business so having set hours is a challenge for me. I wish that I could make changes to my schedule weekly without having to make a whole new season. I would like to be able to add a rental during my non-open times if I want since it is my schedule. I would like to change my equipment available much easier than many clicks. This is me just being detailed! Make some updates, but seriously, my life has changed for the better because of this program. I recommend it for anyone in my field.

Martin
Chief Marketing Officer in VS
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

We Love Peek Pro!

5,0 2 maanden geleden Nieuw

Pluspunten:

Peek Pro offers seemless integrated booking with Wordpress making is as easy as possible for our users to book trips via our website. Their team is also fantastic. Our account manager Josmary was an invaluable resouce to making our trips book more and become more profitable.

Minpunten:

There's not much to say here. We're overal very happy with their product!

Reactie Peek Travel

vorige maand

Hi Martin, we're delighted to hear that you're finding Peek Pro useful, and it's fantastic to see that you're making the most out of our features. Josmary also enjoys working with you and your team!

Chris
Owner in VS
Sportartikelen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Expect Zero Support After Implementation

3,0 vorige maand Nieuw

Opmerkingen: They are very happy to take there cut but are no where to be found when you need support. Even in the slow seasons.

Pluspunten:

Its a pretty powerful tool and can manage a lot of reservations

Minpunten:

There is zero support even though they rave about 5 star reviews on capterra for support. They want everything done through email or their chat bot. This is the typical troubleshooting sequence I go through. I go through the help articles and cant find a resolution. I detail the problem and the chat bot runs me around for 30 minutes about did i try the article or this one. I finally get a actual person on the chat but he is unfamiliar with the software and does the same run around. After about two hours of this he refers me back to the help center. Same thing with emailing support. I've detailed a problem with the software and they come back with a help article that is unrelated and brush me off.

Teresa
Teresa
Manager in VS
Geverifieerde LinkedIn-gebruiker
Recreatieve faciliteiten en diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Eerder overwogen alternatieven:

Peek Pro may do everything, but it will cost you valuable time with its complexity

4,0 2 maanden geleden

Opmerkingen: I am constantly having to take training classes and ask for help with basic things such as adjusting when we are open for business. I am spending more time trying to learn how to operate it and adjust it that I am running the business. Their support staff is helpful, but that does not solve the incredible complexity of using the program, and I say this as someone who has easily mastered graphics art software and I run other entire websites.

Pluspunten:

Peek Pro can do almost anything for rental and event bookings.

Minpunten:

Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use. Nothing is simple on the backend, only for the customer.

Reactie Peek Travel

vorige maand

Hi Teresa, your feedback is very important to us. It is great to hear that our helpdesk and support team provided the resources that you were looking for. We are sorry to hear found Peek's functionality too complex, we'd be happy to hop on a call if you're still using Peek for your business. If not, we wish you all the best. We'd be happy to work with you and your business in the future.