Weave
Wat is Weave?
De software van Weave stroomlijnt kantoorwerk in één hub. Het stelt bedrijven in staat alles intuïtief te beheren, van klantinformatie tot online bedrijfsrecensies. Vorm duurzame relaties met klanten Meer informatie door middel van functies zoals tweerichtings-sms'jes en eenvoudig opnieuw boeken. De oplossingen voor kantoren zijn zo uitgebreid dat de praktijken vaak zeggen dat ze niet weten hoe ze ooit zonder functioneerden. Het doel van het platform is om het beheer van je kantoor te vereenvoudigen, zodat je je kunt concentreren op wat het belangrijkst is. Minder informatieWie gebruikt Weave?
Elk kantoor dat klanten en telefoontjes beheert, zoals tandartsen, doktoren, optometristen, wellnesscentra, chiropractors of zelfs autowasstraten... Weave is het organisatorische hulpmiddel dat alle kantoormanagers nodig hebben.
Twijfel je over Weave? Vergelijk met een populair alternatief
Weave
Alternatieven voor Weave
Reviews over Weave
Annelise
Essential for business
Pluspunten:
I love the way the platform interacts with our patients. They are always growing and adding new products. Some I stay with and some I don't. But I love the fact that the company is always looking at improving the products and experiences for users.
Minpunten:
ISometimes it's hard to know who to contact and get help for issues needed. The company has grown so fast, there always seems to be a new rep assigned, and another one calling me.
Sarah
WEAVE has been a game changer
Opmerkingen: Weave has been great (well their customer support has really declined over the years) in their attempts to continually add features that eliminate the need to work with an array of companies. They are forward-thinking and understand what we will need before we know we need it. Customer support loves to NOT solve problems. We often find we are passed around to another person or that they are quick to point the finger in a different direction rather than fully looking to understand the issue and find solutions.
Pluspunten:
Two-way communication. Patients are BUSY and don't have time to sit on the phone. They are able to send messages and check their messages at their convienece. Patients LOVE the text2pay feature. This feature has helped significantly with declined payments and A/R's
Minpunten:
I know it is not a WEAVE issue but rather a Dolphin issue but I wish the integrations with Dolphin were better. I also wish we had the option to pick which phone # we text. Sometimes the text needs to go to the parent since it is due to financials, sometimes the text needs to go to the patient since it is related to scheduling.
Haz M
Poor follow up
Opmerkingen: Rapid-replying [SENSITIVE CONTENT] notwithstanding, this sales organization failed to fulfill one single, simple commitment to our practice.
Pluspunten:
The software had promise, but the sales and support organization fumbled.
Minpunten:
Lack of mid- and long-range customer care.
Heather
New to Weave
Pluspunten:
I love their text to pay option and their direct patient messages!
Minpunten:
We are very new to this software so have not worked out the kinks quite yet. I don't like that they switch your contact several times at the beginning as you navigate the new software. I wish you could send out multiple payment texts at once.
Cari
Weave is excellent!
Opmerkingen: We have had some issues with payments and still aren't resolved but usually they answer right away. Everything else has been amazing.
Pluspunten:
Weave doed so much. It allows us to do most everything under one vendor and they are always adding new features!
Minpunten:
Cost, very expensive for phones. Which it was more affordable.
