Wat is Smartcare?

Smartcare is een eenvoudig te gebruiken softwareoplossing voor het beheer van kinderopvangcentra en klaslokalen die de manier heeft veranderd waarop eigenaren, directeuren, medewerkers en ouders van kinderopvangcentra met elkaar omgaan. Eenvoudige facturering en betalingsverwerking; het bijhouden van aanwezigheid, administratie en prospectgezinnen zijn allemaal inbegrepen. De gebruiksvriendelijke software doet het zware werk voor je terwijl jij je kunt concentreren op wat het belangrijkst is: de kinderen! Smartcare ondersteunt centra met meer dan 20 kinderen, centra met meerdere locaties en bureaus met gemeenschappelijke diensten.

Wie gebruikt Smartcare?

Smartcare ondersteunt ouders, medewerkers en directeuren/eigenaren van kinderopvang/kinderdagverblijven, centra voor voorschools onderwijs, verrijkingsprogramma's, Montessorischolen, op geloof gebaseerde kleuterscholen en meer!

Smartcare - Details

Smartcare

Opgericht in 2014

Smartcare - Details

Smartcare

Opgericht in 2014

Video's en afbeeldingen van Smartcare

Smartcare-video
Smartcare Software - 1 - miniatuur
Smartcare Software - 2 - miniatuur
Smartcare Software - 3 - miniatuur
Smartcare Software - 4 - miniatuur
Smartcare Software - 5 - miniatuur

Vergelijk de kosten van Smartcare met soortgelijke producten

Vanaf

US$ 59,00/maand
N.v.t
US$ 15,00/maand
N.v.t

Gratis versie

Gratis versie Nee
Gratis versie Nee
Gratis versie Ja
Gratis versie Nee

Gratis proef

Gratis proef Ja
Gratis proef Ja
Gratis proef Ja
Gratis proef Nee

Smartcare - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Veelgestelde vragen/forum
  • Kennisbank
  • Telefonische ondersteuning
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)
  • Linux (desktop)
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie
  • Video's

Functies van Smartcare

  • API
  • Aanpasbare rapporten
  • Aanwezigheid bijhouden
  • Aanwezigheidsbeheer
  • Activiteiten volgen
  • Activiteitendashboard
  • Beheer van mailinglijsten
  • Betalingen verwerken
  • Communicatiemanagement
  • Contactendatabase
  • Dagelijkse rapporten
  • Documenten opslaan
  • Dossierbeheer
  • E-mailbeheer
  • Elektronische betalingen
  • Elektronische handtekening
  • Evenementenkalender
  • Factureren
  • Factuurbeheer
  • Gegevensbeveiliging
  • Herinneringen
  • Immunisatie- en allergiecontrole
  • Inschrijving/onboarding
  • Kalenderbeheer
  • Klantenaccounts
  • Klantenportal
  • Klasplanning
  • Ledendatabase
  • Live chatten
  • Maaltijden- en voedingsbeheer
  • Mijlpalen bijhouden
  • Mobiele waarschuwingen
  • Multilocatie
  • Op rollen gebaseerde toestemmingen
  • Overzichtsrapporten
  • Personeelsbeheer
  • Portal voor ouders
  • Rapportage en statistieken
  • Realtime controle
  • Realtime rapportage
  • Realtime updates
  • Registratiebeheer
  • Self check-in/check-out
  • Studentenbeheer
  • Verwerking van ACH-betalingen
  • Verwerking van creditcards
  • Video-ondersteuning
  • Waarschuwingen/Meldingen
  • Wachtlijstbeheer
  • Zelfserviceportal

Bekijk de volledige lijst van Dagopvang software

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Reviews over Smartcare

Lees alle 272 reviews

Gemiddelde score

In totaal
3,9
Gebruiksgemak
3,7
Klantenservice
4,1
Functies
3,5
Waar voor je geld
3,8

Reviews op basis van score

5
82
4
102
3
63
2
16
1
9

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Stephanie G.
Stephanie G.
Regional Director in VS
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My experience with SmartCare has improved for the better.

5 3 jaar geleden

Opmerkingen: The main benefit that a user would get from this product is all the child and family information in one place and easily accessible. Another amazing feature is the ability to print reports for attendance, billing, and other items.

Pluspunten:

I enjoy the real-time updates within the center, teacher and parent apps. I can also appreciate that there is always someone in customer service with anything that needs to be addressed. Lastly, I enjoy that there are always constant improvements based off of suggestions that actual users have suggested.

Minpunten:

Thankfully, there have been so many improvements since the release of the program that there are not too many cons to mention. The only improvement that I can suggest is the ability to print out individual balance reports for families.

Reactie Smartcare

3 jaar geleden

Stephanie, Thank you so much for your fantastic feedback! We are so glad to hear that you have had a wonderful experience with our software and our customer service has been outstanding for you. We're positively elated to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! Smartcare is happy to be able to deliver our software to your Center and we appreciate your business and we expect to continue to update our software to meet your needs. Warm Regards, Collette Hull | [email protected] Smartcare - Director of Sales Enablement & Marketing

Becca D.
Head of School in VS
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Review

5 vorig jaar

Opmerkingen: Smartcare continues to answer and support every aspect of their product. The customer support team is always available and in no rush to move on to the next customer. They will stay on the phone until the problem has a solution or they will find the solution and call us back with the answers we need.

Pluspunten:

Smartcare is a product that continues to be enhanced to serve the needs of the consumer.

Minpunten:

The parent connection lacks the desired functionality that would be used by my teachers.

Danielle B.
Director in VS
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I liked Childcare Manager better

3 3 jaar geleden

Opmerkingen: In all honesty I am extremely disappointed with Smartcare. If I had not required my parents/staff to adjust to ChildCare Manager then to Smartcare a short time afterwards I would look for something else.

Pluspunten:

- The tablet that the parents and staff use to check-in/out is very modern looking. - The ladybug allows us the opportunity to screenshot a problem for tech support. - The layout looks good and is more modern. - Updates are being made often which increases our ease of functionality.

Minpunten:

- There are a lot of things that we need in the childcare world that ChildCare Manager had that Smartcare is sluggish with. For example, live files vs. archived files. If I want to look back at a past child I have to unarchive them to bring them forward. - The accounting portion does not allow corrections. I'm concerned that the "credits" we had to add to correct issues will come back to haunt us at tax time. - Parents cannot see notes that we've added to the accounting so that they know what the charges are for (for example, field trips are not on regular billing. When parents see the charge they don't know what it is for because the "note" doesn't appear to them) - In ChildCare Manager the reports section gave a brief synopsis of what could be included. Smartcare gives the title of the report alone, it has to be run and downloaded just for us to see that it was not what we needed. - We still do not have a place to document employee discipline that they cannot see. In CCM we had a page that we could keep track of things, but staff could not see. - We discovered that if a staff person downloads a Smartcare Kiosk app they can clock themselves in remotely. This we discovered in the testing phase and we had the employees delete the app (hopefully, it will stay deleted). - The ladybugs are helpful, but not always answered immediately. Additionally, if/when the problem is corrected we are not assigned a ticket # for us to refer back to should we need to follow-up.

Reactie Smartcare

3 jaar geleden

Danielle, Thank you for your feedback. It is our pleasure to provide you and your staff with our Smartcare Software & Resources! We have an array of Tutorial Videos and User Guides available to our Smartcare Clients, on our Smartcare Website that can be accessed here: Tutorial Videos https://smartcare.com/videos/ User Guides https://smartcare.com/user-guides/ *Tutorial Videos and User Guides are Password Protected - please use the password provided to you by your Customer Success Manager. We also host LIVE Webinars you and your staff could attend - or sign up for recorded sessions by checking out our all new Smartcare University at http://offers.smartcare.com/smartcare-university Finally, should you need additional assistance, please do not hesitate to reach out to our Support Team at [email protected] - or by giving us a call at (844) 762-7837. Warm Regards, Collette Hull Director of Marketing

Desiree W.
Owner/Director in VS
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Smartcare provides smart care for my childcare center!

5 3 maanden geleden

Opmerkingen: I have tried 4 different childcare software programs over the past 20 years, and Smartcare continues to be the best choice for my childcare needs.

Pluspunten:

Smartcare automatically calculates daily fees based on children's attendance which is critical for me. It also keeps great track of employee's timecards which makes payroll a breeze for me.

Minpunten:

I would prefer teachers and staff be able to use contactless sign in too.

Karyn H.
Director in VS
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Loved it

5 2 jaar geleden

Opmerkingen: Customer service was great in helping me to understand the set up.

Pluspunten:

Parents can use with ease. The app for their smartphones gives them everything they want to know about their account, child day, erc

Minpunten:

It took a long time to set up all the tuition types and assign each child a tuition plan. It also didn’t have a monthly plan that suited us as we figure tuition weekly and some parents pay monthly. Therefor some months have a 4 week payment and others a 5. To do this I had to go in and switch Timon plans each month.

Reactie Smartcare

2 jaar geleden

Dear Karyn, Thank you so much for your kind words. Our Smartcare team is dedicated to making our software and service the best solution for child care centers. Grateful you have taking the time to share your comments. Happy holidays! Marla Leung