NCR Silver

NCR Silver

door NCR Silver

Wie gebruikt NCR Silver?

Dit platform ondersteunt ondernemers en groeiende ondernemingen in meer dan 130 verschillende sectoren, zoals detailhandel, restaurants, pubs, diepvriesproducten en meer.

Wat is NCR Silver?

NCR Silver levert waarde buiten het verkooppunt om bedrijven van elke omvang te helpen hun succes te bevorderen. Het NCR Silver-pakket van cloudgebaseerde tools biedt samen met een eenvoudig te gebruiken tabletverkooppunt, bruikbare inzichten, mogelijkheden voor meerdere locaties, tools voor klantenbinding en middelen voor bedrijfsvoering, allemaal binnen handbereik.

NCR Silver - Details

NCR Silver

http://www.ncrsilver.com

Opgericht in 1884

NCR Silver - Prijsoverzicht

NCR Silver heeft geen gratis versie en biedt geen gratis proefperiode. NCR Silver betaalde versie vanaf US$ 79,00/maand.

Beginprijs

US$ 79,00/maand

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Online

Functies van NCR Silver

Horeca kassa software
Aparte controles
Beheer van cadeaubonnen
Deelcontroles
Inventarisatie
Kassabeheer
Loyaliteitsprogramma
Personeelsbeheer
Tips beheren
Aparte controles
Beheer van cadeaubonnen
Deelcontroles
Leveringsbeheer
Loyaliteitsprogramma
Mobiele toegang
Online bestellen
Rapportage en analyse
Tabellenbeheer
Tips beheren
Voorraadbeheer
Beheer van cadeaubonnen
Elektronische handtekening
Kassasystemen voor restaurants
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Profielen van klantenaccounts
Provisiebeheer
Retail POS
Retourbeheer
Streepjescodes scannen
eCommerce-integratie
Beheer van cadeaubonnen
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Touchscreen
Verkoop bijhouden
Voorraadbeheer
eCommerce
CRM
E-mailmarketing
Inkooporderbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Postorder
Provisiebeheer
Rapportage en analyse
Retourbeheer
Voorraadbeheersysteem
eCommerce
Beheer van cadeaubonnen
Kassasysteem voor bars
Kassasystemen voor restaurants
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Toegangsrechten voor gebruikers
Verkoop bijhouden
Voorraadbeheer
eCommerce

Reviews van NCR Silver

5 van 141 reviews worden weergegeven

In totaal
3,7/5
Gebruiksgemak
4,1/5
Klantenservice
3,4/5
Functies
3,4/5
Waar voor je geld
3,5/5
Geverifieerde reviewer
Director of Marketing & Events
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 14-3-2019

"iPad POS that includes marketing tools!"

Pluspunten: Having email templates included was huge for us. Customer data integrates with emails, allowing us to segment our customers and send personalized deals.

Minpunten: Email templates are not as attractive as something like MailChimp, so a working knowledge of html coding can help make them more appealing

  • Bron van de reviewer 
  • Beoordeeld op 14-3-2019
Wendy W.
General Manager
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 18-6-2019

"NCR Silver meets our multi store needs"

Pluspunten: This cloud based system met the majority of our needs when I began searching for a new POS system when our retail store was adding a second location. I was looking for a system that could be accessed remotely, share information between the locations and could grow as our store grows. The 24/7 Customer Service is reliable and accessible. Most times, a single phone call is all it takes to resolve a problem.

Minpunten: The biggest drawback was discovered shortly after we began installation. We were told during the sales pitch that our system of alpha numeric sku numbers would easily transfer to NCR silver. The use of the bar code scanners and ticketing system would be simple process. This was not the case. We have to manually key in the alpha numeric sku numbers which is much more time consuming the scanning.
Four years later, we have of course adapted.

  • Bron van de reviewer 
  • Beoordeeld op 18-6-2019
Lindsey H.
Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 19-6-2019

"Some very good pros, and some pretty frustrating cons"

Opmerkingen: Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

Pluspunten: The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

Minpunten: When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

  • Bron van de reviewer 
  • Beoordeeld op 19-6-2019
Kari A.
Owner
Restaurants, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 18-3-2020

"Originally a great product, now not so much"

Opmerkingen: I do not utilize ALL the functionalities because I am a bakery not a restaurant so I would like to be able to get a "cheaper" version so I am able to get the most for my money. In the last few months customer service is almost impossible to get answers from and they no longer have the concierge system where I have a specific customer service agent that helps. Its very frustrating to wait on hold and then get told that I am calling the wrong numbers when the website for help clearly states to call certain numbers for assistance. Overall, customer service needs help.

Pluspunten: I liked the ease of set up of this product as well as the ability to run categorical reports. I also like the ability to use this as a time clock system too!

Minpunten: I would like to see a way to customize each category more, I sell cupcakes, I would like an option for more specific categories and options.

  • Bron van de reviewer 
  • Beoordeeld op 18-3-2020
Kelley C.
Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 2-7-2019

"Payment reporting inhancement"

Opmerkingen: Our overall experience with Silver has been great. We have recommended this product to several colleagues.

Pluspunten: This software is very easy to use and set-up. There are a lot of helpful reports you can run. I like that you can view your business activity remotely from your smart phone.

Minpunten: When there is a problem it is sometimes difficult for customer support to fix the problem until the next update. This is frustrating because you are left to wait up to three months or more.

  • Bron van de reviewer 
  • Beoordeeld op 2-7-2019