Wie gebruikt NCR Silver?
We serve entrepreneurs and growing enterprises in over 130 different business verticals such as retail, restaurants, pubs, frozen treats, and more.
Wat is NCR Silver?
NCR Silver delivers value beyond the point of sale to help businesses of all sizes drive success. Along with an easy-to-use tablet point of sale, the NCR Silver suite of cloud-based tools delivers actionable insights, multi-site capabilities, customer engagement tools and business management resources, all available at your fingertips.
NCR Silver - Details
Opgericht in 1884
NCR Silver - Prijsoverzicht
NCR Silver vanaf US$ 79,00/maand. NCR Silver heeft geen gratis versie en biedt geen gratis proefperiode. Hieronder vindt u extra prijsinformatie voor NCR Silver.
Functies van NCR Silver
Reviews van NCR Silver
5 van 140 reviews worden weergegeven
Beoordeeld op 14-3-2019
iPad POS that includes marketing tools!
Pluspunten: Having email templates included was huge for us. Customer data integrates with emails, allowing us to segment our customers and send personalized deals.
Minpunten: Email templates are not as attractive as something like MailChimp, so a working knowledge of html coding can help make them more appealing
Beoordeeld op 18-6-2019
NCR Silver meets our multi store needs
Pluspunten: This cloud based system met the majority of our needs when I began searching for a new POS system when our retail store was adding a second location. I was looking for a system that could be accessed remotely, share information between the locations and could grow as our store grows. The 24/7 Customer Service is reliable and accessible. Most times, a single phone call is all it takes to resolve a problem.
The biggest drawback was discovered shortly after we began installation. We were told during the sales pitch that our system of alpha numeric sku numbers would easily transfer to NCR silver. The use of the bar code scanners and ticketing system would be simple process. This was not the case. We have to manually key in the alpha numeric sku numbers which is much more time consuming the scanning.
Four years later, we have of course adapted.
Beoordeeld op 2-7-2019
Payment reporting inhancement
Opmerkingen: Our overall experience with Silver has been great. We have recommended this product to several colleagues.
Pluspunten: This software is very easy to use and set-up. There are a lot of helpful reports you can run. I like that you can view your business activity remotely from your smart phone.
Minpunten: When there is a problem it is sometimes difficult for customer support to fix the problem until the next update. This is frustrating because you are left to wait up to three months or more.
Beoordeeld op 26-11-2019
NCR Silver is a shoo-in for the Gold
Opmerkingen: Wonderful customer service, simple set up, easy to customize functions, menus and items.
Pluspunten: Super, super simple and easy to use software with plenty of tangible options for setting up menus, options, and variables.
Minpunten: Currently there is no support for chips on credit cards; a very simple issue that is not a deal breaker in any way.
Beoordeeld op 19-6-2019
Some very good pros, and some pretty frustrating cons
Opmerkingen: Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.
Pluspunten: The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.
Minpunten: When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.