AutoServe1

Wie gebruikt AutoServe1?

AutoServe1 is ontworpen voor reparatiebedrijven van dealers en aftermarket winkels die hun voertuiginspecties willen digitaliseren. AutoServe1 is geen systeem voor dealerbeheer of winkelbeheer.

Wat is AutoServe1?

Software voor digitale voertuiginspectie voor dealers en aftermarket reparatiebedrijven. Autoserve1 biedt gedetailleerde rapporten die via sms worden verzonden, inclusief foto-/video-implementatie en lijsten met 50 inspectiepunten. De software om de gemiddelde reparatieorders te verhogen, de workflow te verbeteren en aangepaste inspectiechecklists voor je services te bouwen. Het belangrijkste is dat je vertrouwen opbouwt met klanten terwijl ze precies zien wat monteurs zien met intuïtieve afbeeldingen en video's die uitleggen waarom onderhoud nodig is.

AutoServe1 - Details

AutoServe1

http://www.autoserve1.com

Opgericht in 2010

AutoServe1 - Prijsoverzicht

AutoServe1 heeft geen gratis versie en biedt geen gratis proefperiode.

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AutoServe1 video
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Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van AutoServe1

Auto-onderdelen software
Administratiebeheer
Arbeidsloon
Beheer van onderdelen
Factureren
Inventarisatie
Klantendatabase
Offertes
Onderhoudsplanning
Payrollbeheer
Plannen
Servicegeschiedenis
VIN-decoder
Voertuigen bijhouden
Werkorderbeheer
Arbeidsloon
CRM
Factureren
Offertes
Onderhoudsplanning
VIN-lookup
Volgen van servicegeschiedenis
Voorraadbeheer
Werkorderbeheer

Reviews van AutoServe1

5 van 44 reviews worden weergegeven

In totaal
4,4/5
Gebruiksgemak
4,6/5
Klantenservice
4,4/5
Functies
4,3/5
Waar voor je geld
4,4/5
Josh W.
Service Manager
Automotive, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 29-3-2018

"Autoserve helps gain customer trust from the drop, with visual proof for the customer to see."

Opmerkingen: Increased ticket average and overall sales. The program isn't utilized as much on waiting customers because we can take them to their vehicle and show them. But it certainly eliminates any question

Pluspunten: The capability of loading pics and videos, and it's easily accessible from any computer. It also eliminates the paper checklist that get dirty/greasy/oily. Customers can keep the report in their email for life rather than searching for "that report" the dealer gave them.

Minpunten: Videos must be kept to a minimum and most smart phones wont display report. The program glitches at times, or site is down, or pics wont load (but we've corrected that as of lately).

  • Bron van de reviewer 
  • Beoordeeld op 29-3-2018
Steve O.
Manager
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 5-4-2018

"Very good overall, ocaissional slow downs cause some frustrations"

Pluspunten: The reports that are sent to customer's are very professional and well received. We are able to easily document our findings with pictures and graphics. The organized format for conducting the inspections leads to a more thorough vehicle inspection and additional opportunities for sales.

Minpunten: Some of our cons are not entirely the software's fault. One issue we have is the photos virtually always have to be rotated to have the correct orientation, an annoying detail that slows down the process. This may be a hardware compatability issue according to one of the support people I dealt with early on, but annoying never the less.
We have trouble with buy in from our techs on performing the inspections, and this has been our biggest struggle. Additional videos geared towards the techs on how to effectively photograph different findings, such as worn pads, etc. would be helpful. Some of our techs feel the program slows them down, however we have tried to reinforce to them that slowing down and being more thorough in the inspection process is the goal, and "the old way" was flawed too, but this has been a tough sell.
Additional graphics and animations on tires would be helpful, perhaps with different irregular wear patterns demonstrated

  • Bron van de reviewer 
  • Beoordeeld op 5-4-2018
Betsy M.
Owner
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 18-5-2018

"One way integration is tough especially since other companies are figuring it out"

Pluspunten: The layout of services viewed by the customer is very user friendly. Wish AutoServe could come out with a work flow like AutoVitals currently has. Additionally, I would like more customer data and when viewing our data we can't print out without making font super small.

Minpunten: one way integration/not compatible with RO Writer, slow uptake of pictures making inspections timely.

  • Bron van de reviewer 
  • Beoordeeld op 18-5-2018
Jason M.
Service Manager
Automotive, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 19-7-2016

"Autoserve1"

Opmerkingen: It's simple and easy to use. AutoServe1 lets us be completely transparent to the customers which is a huge thing in this industry. To the customer It lets them see everything thats going on with their can and eliminates all speculation. It even works great for the small stuff and it all adds up. We have a target ticket price of 2.3 labor hours per ticket. So if you want to sell a customer a fuel filter because his fuel filter is rusted horribly and he says, "Well I don't know anything about fuel filters and my car seems to be driving fine." Then you show him a picture of it, and he says "Oh My Gosh I do need that!" Now  you just raised your ticket price another .7, In our area, since we are close to a lot of colleges, AutoServe1 works really well to help us communicate with the parents of the kids who are brining in their cars. The parents are all over the country but we can send them the pictures and videos by email and text about what needs to be fixed and they can make the decision to go ahead

  • Bron van de reviewer 
  • Beoordeeld op 19-7-2016
Philip C.
Manager
Automotive, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 2-4-2018

"We have enjoyed using Autoserve1 for the past 4 years"

Opmerkingen: We get to open doors that people think are always closed.

Pluspunten: The thing that we enjoy the most from the Autoserve1 inspections is that what is emailed or texted to our guest is easy to open and easy to read into. We have looked at so of the other platforms and continue to agree that this gives a ton of information and is easy to guide through.

Minpunten: That thing that gets the most talked about is how pictures and videos some times do not come through. Our facility is top notch when it comes to WiFi coverage and it seems to be a software issue most of the time.

  • Bron van de reviewer 
  • Beoordeeld op 2-4-2018