Filevine

Wie gebruikt Filevine?

Filevine is geschikt voor teams van elke omvang die moeten samenwerken, organiseren en nieuwe klanten moeten werven zonder de overhead te verhogen. Vaste formaten variëren van 1 tot 900 gebruikers.

Wat is Filevine?

Software voor juridisch dossierbeheer en projectmanagement, speciaal ontworpen voor advocaten en juridische professionals. Bewaar al je notities, activiteiten, bestanden, feedback, facturering en tijdregistraties op één plek. Houd je team gesynchroniseerd en je cases op schema. Met baanbrekende functies zoals integratie van sms-berichten, ingebouwde afrekeningsberekeningen, agenda's voor dossiers, robuuste analyses, rapporten, volledig aanpasbare bestanden en faxen. Filevine loopt lichtjaren voor op de concurrentie.

Filevine - Details

Filevine

http://www.filevine.com

Opgericht in 2014

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Filevine - prijsoverzicht

Filevine heeft geen gratis versie maar biedt wel een gratis proefperiode.


Gratis versie

Nee

Gratis proef

Ja

Filevine - implementatie en ondersteuning

Ondersteuning

  • 24/7 (contact met medewerker)
  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van Filevine

  • Beheer van juridische zaken
  • CRM
  • Conflictbeheer
  • Contractbeheer
  • Documentbeheer
  • E-mailbeheer
  • Factureren
  • Kalenderbeheer
  • Klantenportal
  • Taakbeheer
  • Tijd bijhouden
  • Vertrouwensadministratie

Bekijk de volledige lijst van Advocaten software

  • Archiveren en retentie
  • Contractbeheer
  • Documenten indexeren
  • Documenten samenstellen
  • Samenwerkingstools
  • Toegangsopties/machtigingen
  • Versiebheer
  • Zoeken in gehele tekst

Bekijk de volledige lijst van Juridisch documentbeheer software

  • Conflictbeheer
  • Gevalsgedefinieerde tijdmeters
  • Herinneringen
  • Meerdere vestigingen
  • Op regels gebaseerde planning
  • Personeelskalender
  • Status bijhouden
  • Taakbeheer
  • Voltooiing bijhouden

Bekijk de volledige lijst van Juridische agendasoftware

  • Contactenbeheer
  • Gegevensbeheer
  • Incidentenbeheer
  • Onderwerpprofielen
  • Rapportage en statistieken

Bekijk de volledige lijst van Juridische onderzoeksoftware

  • Casusnotities
  • Conflictbeheer
  • Contractbeheer
  • Documentbeheer
  • E-mailbeheer
  • Factureren
  • Kalenderbeheer
  • Klantenbeheer
  • Onkosten bijhouden
  • Registerbeheer
  • Taakbeheer
  • Tijd bijhouden
  • Vertrouwensadministratie

Bekijk de volledige lijst van Software voor juridisch dossierbeheer

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Reviews van Filevine

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,5
Klantenservice 4,4
Functies 4,3
Waar voor je geld 4,2

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Joel L.
Managing Member
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    1 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 25-6-2020

"Great app but terrible customer service"

Opmerkingen: Optimistic but very frustrated by terrible customer service and lack of implementation services.

Pluspunten: A ton of feature and you can make anything you want out of it. You have to invest a lot of time into building it out. But FileVine is very innovative.

Minpunten: The customer service is some of the worst customer service I have ever received in my life. You are better off getting support from Google than from FileVine. I've been emailing them for seven months on one simple issue and six months on another and they won't even respond to my emails. You are on your own.

Antwoord van de leverancier

van Filevine op 6-7-2020

Hi Joel, we're sorry to hear that you weren't able to give us strong scores on service--our Director of Customer Success has reached out to you to discuss your support experience. We take your feedback very seriously and will do all we can to ensure any improvements which need to be made are appropriately addressed. That said, we are glad to see you are still enjoying the vision and functionality of Filevine and hope we can bring your service experience up to par with the rest of your experience.

  • Bron van de reviewer 
  • Beoordeeld op 25-6-2020
Dawn R.
Senior Litigation Paralegal
Rechtspraktijk, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 19-2-2020

"FileVine Rocks!"

Opmerkingen: FileVine has finally brought our firm into the 21st Century!! We are now able to streamline our intake/sign-up process; easily manage/maintain our documents bringing us closer to our goal of being a paperless office; more efficiently communicate with our clients; and keep our paralegals on track with managing case loads. The sales team and support staff were absolutely amazing! [SENSITIVE CONTENT HIDDEN] and the rest of the FileVine team went above and beyond to accommodate our firm, including, providing 3 separate demos to make sure EVERYONE involved in the decision making understood what was going on. LOVE. FILEVINE.

Pluspunten: Extremely user friendly. Input and updates to case info super quick and easy. The most efficient CM software I've used in the 25 years of being a paralegal. LOVE the customization

Minpunten: Honestly haven't found anything I don't like yet. Only thing I would like to see...only to accommodate some of our old-school staff, is some type of integration or syncing with QuickBooks. I believe it is available but is time consuming (on the programming end) and expensive?

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 19-2-2020
Richard W.
President
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    1 /5
  • Gebruiksgemak
    1 /5
  • Functies en functionaliteit
    1 /5
  • Klantenondersteuning
    1 /5
  • Waar voor je geld
    1 /5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 9-4-2020

"Run - Do Not Walk - From Filevine"

Opmerkingen: Using Filevine was a waste of a year that I wish I could have back. A complete disaster. Make sure you have a backup of all documents you give them or upload into Filevine. My experience with Filevine is that they check ethics at the door and will say and do anything for a sale. They only hold the keys to all of your practice's information and documents, so best of luck with that.

Pluspunten: Literally nothing. At the end of the day, Filevine was the most expensive version of Dropbox or Box - not a practice management solution - possible, so, if that is of any interest, read on.

Minpunten: Filevine indicated to me that they were very experienced at migrating data over from the practice management software I had been using. A YEAR AFTER retaining Filevine, it was still NOT done and was a complete disaster. If you ever want to see your documents again, run - do not walk - from Filevine. A YEAR after retaining Filevine, they still had not done any of the customization that they promised, which was a large part of the inducement to retain them. Unless you are a programmer or merely want the most expensive version of Dropbox or Box possible, run - do not walk - from Filevine. I am NOT kidding or exaggerating about this last one: I signed up for a year's worth of service and cancelled after the year was up, for the above reasons. They then tried to tell me that I was actually in a 3 year contract! The agent who signed me up apparently CHANGED my agreement when he sent it to me via Docusign, so that he could make a sale. Run - do not walk - from Filevine. Even despite all that is underway with the coronavirus pandemic, Filevine has the time to constantly badger me to pay for 3 years of service, despite knowing of their intentional misrepresentation and fraud, and despite their knowing that I do not use Filevine at all, given the above. They even sent someone (a collector) not to my office, but to my home! Who does that? I have used Clio and Smokeball and have never had these kind of issues. Run - do not walk - from Filevine.

Antwoord van de leverancier

van Filevine op 23-4-2020

Hi Richard, in looking at your experience, we'd love to address a few items. We reached out many times and were unsuccessful in reaching you, and even flew our Director of Implementation to San Diego to help you design your template to fit your needs. The visit was pre-planned and confirmed with you, but we are sorry if it still seemed a surprise. These efforts, along with many trainings and hours of consultation given, were all intended to help you create a workflow that you would be satisfied with. We still wish to uphold our offer to help and can do so at any time. As mentioned, your migration was indeed from a system we've handled many times successfully. Unfortunately, they were unwilling to release the data you were looking for. We're sorry this affected your experience so deeply. Regardless of the source of confusion, we're sorry to hear there was so much dissatisfaction around your experience. We still have open doors ready to assist you.

  • Bron van de reviewer 
  • Beoordeeld op 9-4-2020
Robert B.
Partner
Rechtspraktijk, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 29-9-2020

"Excellent So Far"

Opmerkingen: The Filelvine training and transition is extremely well organized. The customer support is exceptional. They are proactive and knowledgeable and pleasant. The resources are endless and on point and readily available and they understand how to communicate and train busy lawyers and staff. Basically Filevine is the New England Patriots in their prime and TrialWorks is the Cleveland Browns at their worse.

Pluspunten: Its is extremely well organized with advanced capabilities that exceed TrialWorks by a great margin. The customer support is night and day. TrialWork was a cluster fudge. Filevine is like the extremely well run and proactive and knowledgeable and pleasant. Basically Filevine is the New England Patriots in their prime and TrialWorks is the Cleveland Browns at their worse.

Minpunten: Nothing so far. The customer service is excellent - and nothing we have encountered so far is anything less.

  • Bron van de reviewer 
  • Beoordeeld op 29-9-2020
Eric Y.
Attorney
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-3-2020

"Customizable & Headache Free"

Opmerkingen: I discovered Filevine after using two other case management programs. The first one I tried was fine, but it was too generic for my law practice. The second one I tried was more tailored to my area of law, but it was a headache to learn and lacked any ability to customize the program to work the way I like to work. Enter Filevine. Filevine lets users tailor the program to have features that users want instead of delivering static features that force users to adjuster their workflows to suit the software. The program is easy to use, has a pleasing interface, and the onboarding experience is awesome. I was guided step-by-step through the program so that when I was set loose with the program, I could hit the ground running.

Pluspunten: The ability to customize the program so that it works the way you work.

Minpunten: The details I would change are very minor.

Antwoord van de leverancier

van Filevine op 13-3-2020

Thanks for the review Eric! Filevine is all about giving you the ability to run your practice the way that you've envisioned. Happy to hear that you're loving it!

  • Bron van de reviewer 
  • Beoordeeld op 12-3-2020