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Wie gebruikt Filevine?
Filevine is geschikt voor teams van elke omvang die moeten samenwerken, organiseren en nieuwe klanten moeten werven zonder de overhead te verhogen. Vaste formaten variëren van 1 tot 900 gebruikers.
Wat is Filevine?
Software voor juridisch dossierbeheer en projectmanagement, speciaal ontworpen voor advocaten en juridische professionals. Bewaar al je notities, activiteiten, bestanden, feedback, facturering en tijdregistraties op één plek. Houd je team gesynchroniseerd en je cases op schema. Met baanbrekende functies zoals integratie van sms-berichten, ingebouwde afrekeningsberekeningen, agenda's voor dossiers, robuuste analyses, rapporten, volledig aanpasbare bestanden en faxen. Filevine loopt lichtjaren voor op de concurrentie.
Filevine - Details
Filevine
http://www.filevine.com/
Opgericht in 2014
Vergelijk Filevine met soortgelijke producten
Vanaf
Gratis versie
Gratis proef
Functies van Filevine
- API
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteiten volgen
- Activiteitendashboard
- Administratie
- Beheer van factuurtarieven
- Beheer van juridische zaken
- Bestandsbeheer
- CRM
- Casusbeheer
- Communicatiebeheer
- Conflictbeheer
- Contactenbeheer
- Contactendatabase
- Contract- en licentiebeheer
- Documentautomatisering
- Documentbeheer
- Documenten genereren
- Documenten opslaan
- Documentsjablonen
- Dossierbeheer
- E-mailbeheer
- Factureerbare items bijhouden
- Factureren
- Factuurbeheer
- Formulierbeheer
- Geïntegreerde boekhouding
- Herinneringen
- Integratie in de administratie
- Integraties van derden
- Kalenderbeheer
- Klantenbeheer
- Klantendatabase
- Klantenportal
- Microsoft Outlook-integratie
- Rapportage en statistieken
- SSL-beveiliging
- Taakbeheer
- Taakvoortgang bijhouden
- Termijnbewaking
- Tijd bijhouden
- Tijd en onkosten bijhouden
- Timer
- Toegangsopties/machtigingen
- Vertrouwensadministratie
- Waarschuwingen/Meldingen
- Workflowbeheer
- API
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteiten volgen
- Activiteitendashboard
- Archiveren en retentie
- Audittrail
- Authenticatie in twee stappen
- Bestanden delen
- Beveiligde gegevensopslag
- Casusbeheer
- Compliance bijhouden
- Compliancebeheer
- Configureerbare workflow
- Contactenbeheer
- Contract- en licentiebeheer
- Documentautomatisering
- Documentbeheer
- Documenten capture
- Documenten controleren
- Documenten genereren
- Documenten in- en uitchecken
- Documenten opslaan
- Documentenclassificatie
- Documentsjablonen
- E-mailbeheer
- Elektronische handtekening
- Factureren
- Factuurbeheer
- Herinneringen
- Integraties van derden
- Kalenderbeheer
- Klantenbeheer
- Klantenportal
- Onkosten bijhouden
- Optische lezers (OCR)
- Rapportage en statistieken
- SSL-beveiliging
- Samenwerkingstools
- Taakbeheer
- Termijnbewaking
- Tijd en onkosten bijhouden
- Toegangsopties/machtigingen
- Versiebheer
- Voor juridische deskundigen
- Waarschuwingen/Meldingen
- Workflowbeheer
- Zoeken in gehele tekst
- Zoeken/filteren
- API
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteiten volgen
- Activiteitendashboard
- Administratie
- Authenticatie in twee stappen
- Automatische back-up
- Bestandsbeheer
- Beveiligde gegevensopslag
- Casusbeheer
- Conflictbeheer
- Contactenbeheer
- Contactendatabase
- Documentautomatisering
- Documentbeheer
- Documenten opslaan
- Documentsjablonen
- E-mailbeheer
- Factureerbare items bijhouden
- Factureren
- Factuurbeheer
- Gevalsgedefinieerde tijdmeters
- Herinneringen
- Integratie in de administratie
- Kalenderbeheer
- Kalendersynchronisatie
- Klantenbeheer
- Klantendatabase
- Klantenportal
- Microsoft Outlook-integratie
- Multilocatie
- Onkosten bijhouden
- Op regels gebaseerde planning
- Personeelskalender
- Rapportage en statistieken
- SSL-beveiliging
- Status bijhouden
- Taakbeheer
- Taakplanning
- Taakvoortgang bijhouden
- Termijnbewaking
- Tijd en onkosten bijhouden
- Timer
- Toegangsopties/machtigingen
- Verwerking van creditcards
- Voltooiing bijhouden
- Waarschuwingen/Meldingen
- Workflowbeheer
- API
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare velden
- Activiteiten volgen
- Activiteitendashboard
- Auditbeheer
- Audittrail
- Beheer van problemen
- Bestandsbeheer
- Beveiligde gegevensopslag
- Bewaking
- Casusbeheer
- Compliancebeheer
- Contactenbeheer
- Contactendatabase
- Corrigerende en preventieve maatregelen (CAPA)
- Documentbeheer
- Dossierbeheer
- E-mailbeheer
- Eenmalige aanmelding
- Formulierbeheer
- Fraudedetectie
- Gegevens importeren en exporteren
- Gegevensbeheer
- Gegevensvisualisatie
- Herinneringen
- Incidentenbeheer
- Inspectiebeheer
- Integraties van derden
- Interactie bijhouden
- Multilocatie
- Onderwerpprofielen
- Opdrachtenbeheer
- Overzichtsrapporten
- Personeelsbeheer
- Rapportage en statistieken
- Realtime gegevens
- Realtime updates
- Risicoanalyse
- Risicobeoordeling
- Risicowaarschuwingen
- SSL-beveiliging
- Status bijhouden
- Taakbeheer
- Toegangsopties/machtigingen
- Trainingsbeheer
- Waarschuwingen/Meldingen
- Workflowbeheer
- Zoeken/filteren
- API
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare velden
- Activiteiten volgen
- Activiteitendashboard
- Administratie
- Audittrail
- Automatische back-up
- Automatisering van formulieren
- Bankroetbeheer
- Beheer van vrijstellingen
- Bestandsbeheer
- Beveiligde gegevensopslag
- Bibliotheek met juridische formulieren
- Casusbeheer
- Contactenbeheer
- Contactendatabase
- Documentautomatisering
- Documentbeheer
- Documenten opslaan
- Documentsjablonen
- E-mailbeheer
- Elektronisch indienen
- Factureren
- Factuurbeheer
- Gegevens importeren en exporteren
- Herinneringen
- Integratie in de administratie
- Integraties van derden
- Kalenderbeheer
- Klantenbeheer
- Klantendatabase
- Klantenportal
- Onkosten bijhouden
- QuickBooks-integratie
- Rekenmachines
- SSL-beveiliging
- Taakbeheer
- Taakvoortgang bijhouden
- Termijnbewaking
- Tijd bijhouden
- Tijd en onkosten bijhouden
- Timer
- Verwerking van creditcards
- Voor advocaten
- Waarschuwingen voor kritieke datums
- Waarschuwingen/Meldingen
- Workflowbeheer
- Zoeken/filteren
- API
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteiten volgen
- Activiteitendashboard
- Administratie
- Casusbeheer
- Casusnotities
- Communicatiebeheer
- Compliancebeheer
- Configureerbare workflow
- Conflictbeheer
- Contactenbeheer
- Contactendatabase
- Contract- en licentiebeheer
- Documentautomatisering
- Documentbeheer
- Documenten opslaan
- Documentsjablonen
- Dossierbeheer
- E-mailbeheer
- Factureerbare items bijhouden
- Factureren
- Factuurbeheer
- Formulierbeheer
- Gegevens importeren en exporteren
- Herinneringen
- Integratie in de administratie
- Integraties van derden
- Kalenderbeheer
- Klantenbeheer
- Klantendatabase
- Klantenportal
- Microsoft Outlook-integratie
- Onkosten bijhouden
- Rapportage en statistieken
- Registerbeheer
- SSL-beveiliging
- Taakbeheer
- Taakvoortgang bijhouden
- Termijnbewaking
- Tijd bijhouden
- Tijd en onkosten bijhouden
- Toegangsopties/machtigingen
- Vertrouwensadministratie
- Waarschuwingen/Meldingen
- Workflowbeheer
- Zoeken in gehele tekst
Filevine - implementatie en ondersteuning
Ondersteuning
- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Implementatie
- Cloud, SaaS, Web
- Mac (desktop)
- Windows (desktop)
- Linux (desktop)
Training
- Persoonlijk
- Live online
- Webinars
- Documentatie
- Video's
Filevine alternatieven
Meer alternatieven voor Filevine
Reviews van Filevine
Lees alle reviewsTotaalscore
Gemiddelde score
Joel L.
-
Totaalscore5 /5
-
Gebruiksgemak4 /5
-
Functies en functionaliteit5 /5
-
Klantenondersteuning1 /5
-
Waar voor je geld4 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 25-6-2020
"Great app but terrible customer service"
Opmerkingen: Optimistic but very frustrated by terrible customer service and lack of implementation services.
Pluspunten: A ton of feature and you can make anything you want out of it. You have to invest a lot of time into building it out. But FileVine is very innovative.
Minpunten: The customer service is some of the worst customer service I have ever received in my life. You are better off getting support from Google than from FileVine. I've been emailing them for seven months on one simple issue and six months on another and they won't even respond to my emails. You are on your own.
Antwoord van de leverancier
van Filevine op 6-7-2020
Hi Joel, we're sorry to hear that you weren't able to give us strong scores on service--our Director of Customer Success has reached out to you to discuss your support experience. We take your feedback very seriously and will do all we can to ensure any improvements which need to be made are appropriately addressed. That said, we are glad to see you are still enjoying the vision and functionality of Filevine and hope we can bring your service experience up to par with the rest of your experience.
- Bron van de reviewer
- Beoordeeld op 25-6-2020
Kimberly I.
-
Totaalscore5 /5
-
Gebruiksgemak5 /5
-
Functies en functionaliteit5 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld5 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 1-4-2021
"Love Using Filevine"
Opmerkingen: Overall experience with Filevine has been amazing! Everyone in the office seems to love it and it works very smoothly with what we use it for!
Pluspunten: The integration of this product was a bit agitating because it was hard to implement Time Matters documentation into Filevine. Once it was finally complete, however, it has worked like a charm. The Filevine team were also very understanding to our specific dilemma and did what they could to pull all the data we needed from Time Matters.
Minpunten: I wish it were easier to do the templates. I just don't have the time to enter all the codes needed and honestly don't fully understand how to do it, so it's a bit difficult.
- Bron van de reviewer
- Beoordeeld op 1-4-2021
Richard W.
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Totaalscore1 /5
-
Gebruiksgemak1 /5
-
Functies en functionaliteit1 /5
-
Klantenondersteuning1 /5
-
Waar voor je geld1 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 9-4-2020
"Run - Do Not Walk - From Filevine"
Opmerkingen: Using Filevine was a waste of a year that I wish I could have back. A complete disaster. Make sure you have a backup of all documents you give them or upload into Filevine. My experience with Filevine is that they check ethics at the door and will say and do anything for a sale. They only hold the keys to all of your practice's information and documents, so best of luck with that.
Pluspunten: Literally nothing. At the end of the day, Filevine was the most expensive version of Dropbox or Box - not a practice management solution - possible, so, if that is of any interest, read on.
Minpunten: Filevine indicated to me that they were very experienced at migrating data over from the practice management software I had been using. A YEAR AFTER retaining Filevine, it was still NOT done and was a complete disaster. If you ever want to see your documents again, run - do not walk - from Filevine. A YEAR after retaining Filevine, they still had not done any of the customization that they promised, which was a large part of the inducement to retain them. Unless you are a programmer or merely want the most expensive version of Dropbox or Box possible, run - do not walk - from Filevine. I am NOT kidding or exaggerating about this last one: I signed up for a year's worth of service and cancelled after the year was up, for the above reasons. They then tried to tell me that I was actually in a 3 year contract! The agent who signed me up apparently CHANGED my agreement when he sent it to me via Docusign, so that he could make a sale. Run - do not walk - from Filevine. Even despite all that is underway with the coronavirus pandemic, Filevine has the time to constantly badger me to pay for 3 years of service, despite knowing of their intentional misrepresentation and fraud, and despite their knowing that I do not use Filevine at all, given the above. They even sent someone (a collector) not to my office, but to my home! Who does that? I have used Clio and Smokeball and have never had these kind of issues. Run - do not walk - from Filevine.
Antwoord van de leverancier
van Filevine op 23-4-2020
Hi Richard, in looking at your experience, we'd love to address a few items. We reached out many times and were unsuccessful in reaching you, and even flew our Director of Implementation to San Diego to help you design your template to fit your needs. The visit was pre-planned and confirmed with you, but we are sorry if it still seemed a surprise. These efforts, along with many trainings and hours of consultation given, were all intended to help you create a workflow that you would be satisfied with. We still wish to uphold our offer to help and can do so at any time. As mentioned, your migration was indeed from a system we've handled many times successfully. Unfortunately, they were unwilling to release the data you were looking for. We're sorry this affected your experience so deeply. Regardless of the source of confusion, we're sorry to hear there was so much dissatisfaction around your experience. We still have open doors ready to assist you.
- Bron van de reviewer
- Beoordeeld op 9-4-2020
Kitty P.
-
Totaalscore5 /5
-
Gebruiksgemak5 /5
-
Functies en functionaliteit5 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld5 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 22-4-2021
"Best Legal Software... Period!"
Opmerkingen: File Vine has helped push our law firm to one of the Best Law Firms in our area! But, shh... don't tell anyone how small we are. File Vine is a very top notch friendly group of professionals who go above and beyond and very happy to help their clients succeed. Very hands on with training, onboarding and 24/7 support. If you forget what you learned, their help section guidelines and online support is superb. Their dashboard is very user friendly and flows. Love the streamlining of work , task flows and deadline chains. One click generated documents, texting, faxing and email features all within the client's case file. The Outlook email feature is a game changer in time management and organization. Last but not least, the substantial document storage and cloud security is as tight as Fort Knox!
Pluspunten: Access our case files from anywhere, phone, tablet, and computer at home! Ability to text back and forth to our clients within their case file. One click generated Welcome letters, contracts, Medical records requests, Demand letters, and many more to reduce the repetitive tasks and time. Outlook calendar and Outlook emails dumped into our clients case files. The generated documents, sent to clients, signed and dumped in case files. Task flows and deadline chains with instant notifications to those who need to know. There are so many more features I like, I can go on and on.
Minpunten: File Vine listens to their customers and constantly improving and adding new features so there is not a lot that I don't like about them. They can integrate for you or you can do it yourself. Pretty easy, a little time consuming but it helps you to update and weed out your junk before transferring over to FV.
- Bron van de reviewer
- Beoordeeld op 22-4-2021
Joshua H.
-
Totaalscore5 /5
-
Gebruiksgemak5 /5
-
Functies en functionaliteit5 /5
-
Klantenondersteuning5 /5
-
Waar voor je geld5 /5
-
Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 5-4-2021
"Next Level Case Management System"
Opmerkingen: Amazing business led by innovators in the legal case management space. Always willing to listen to your thoughts and create solutions for your business needs.
Pluspunten: The software is limitless. We are able to integrate with multiple platforms without any issues.
Minpunten: Only draw back so far is implementation. With any technology you are going to have a slow down in production to start but we have seen significant benefits once the staff have all been trained.
- Bron van de reviewer
- Beoordeeld op 5-4-2021
