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ToucanTech
Wat is ToucanTech?
ToucanTech is software voor een gemeenschapsdatabase en website die wordt gebruikt door bedrijven, scholen en non-profitorganisaties. Deze software geeft organisaties via één eenvoudig, aantrekkelijk systeem de mogelijkheid om op één plek alle communicatie, beheerfuncties en gegevens te beheren. Het platform synchroniseert met sociale media en biedt een combinatie van CRM, analytics, e-mail, betalingen, nieuws, mentoring en meer. Het is een flexibele oplossing tegen een betaalbare prijs.
Wie gebruikt ToucanTech?
Uitermate geschikt voor scholen, hogescholen, universiteiten, bedrijven en goede doelen die een efficiënte, aantrekkelijke en betaalbare CRM met een community-website nodig hebben.
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Reviews over ToucanTech
Eerder overwogen alternatieven:
So happy we made the switch to Toucan Tech!
Opmerkingen: We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch.
Pluspunten:
Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most.
Minpunten:
We probably weren't fully prepared for the workload involved in verifying new members to the online community and this has made us review exactly when we fully launch the portal to our whole alumni community.
Eerder overwogen alternatieven:
New user review
Opmerkingen: Overall experience as been nothing but positive. ToucanTech is a joy to work with, both in terms of its people and the product itself.
Pluspunten:
The friendliness and efficiency of all the ToucanTech team, from the initial sales enquiry and contract negotiation through to the onboarding, data migration, training and support. The whole team have been extremely supportive and patient when at times we were not in a position to make immediate decisions.
Minpunten:
We have found nothing that we dislike in our use of the product to date.
Eerder overwogen alternatieven:
Good for medium sized organisations
Opmerkingen: Amazing customer service
Pluspunten:
Record filter options + galleries interface
Minpunten:
Design hub for newsletters is a bit clunky
Highly Recommended
Opmerkingen: The transition from our previous CRM has been seamless, with clear guidance and timely communication from the data and support teams. A really positive experience
Pluspunten:
A logical system that enhances productivity, Toucantech offers an easy-to-use interface supported by an excellent customer service team. Highly recommended.
Minpunten:
It would be great to have more 'bite-sized' training videos to reference
Customer Service is Exceptional
Pluspunten:
The Customer Service Team was exceptional
Minpunten:
Some design features could be more user friendly.
