Wat is CharityEngine?
CharityEngine alles-in-één CRM voor non-profitorganisaties is ontworpen om non-profitorganisaties van elke omvang op te schalen en te laten groeien. De software voor fondsenwerving en het donormanagement heeft organisaties wereldwijd geholpen om meer dan 2,6 miljard dollar voor maatschappelijk welzijn op te halen. Vanaf $ 289/maand krijg je up-to-date technologie, integratie en eCRM-functies, online donaties, peer-to-peer, e-mailmarketing, direct mail, evenementen, terugkerende giften, lidmaatschappen, subsidies, grote giften, gebruikerscentrum, sociale tracering, website, facturering, door de PCI (Payment Card Industry) gecertificeerde betalingsverwerking en meer.
Wie gebruikt CharityEngine?
Kleine tot middelgrote non-profitorganisaties en ondernemingsorganisaties die op zoek zijn naar volledig geïntegreerde tools voor fondsenwerving en real-time software voor donormanagement om hun missie op te schalen en het behoud van donateurs te stimuleren.
CharityEngine - Details
Opgericht in 1999
CharityEngine - Details
Opgericht in 1999
Video's en afbeeldingen van CharityEngine
Vergelijk de kosten van CharityEngine met soortgelijke producten
CharityEngine - implementatie en ondersteuning
- Live online
Functies van CharityEngine
- Aanpasbare branding
- Aanpasbare formulieren
- Aanpasbare rapporten
- Aanpasbare sjablonen
- Aanpasbare velden
- Activiteiten volgen
- Beheer van fondsenwerving
- Beheer van ontvangstbewijzen
- Beheer van sociale media
- Documenten opslaan
- Elektronische betalingen
- Facturering op terugkerende basis en op abonnementbasis
- Gegevens importeren en exporteren
- Integratie in de administratie
- Integratie van sociale media
- Integraties van derden
- Mobiele toegang
- Rapportage en statistieken
- Realtime analyse
- Realtime rapportage
- Slepen en neerzetten
- Verwerking van creditcards
- Voor non-profitorganisaties
Alternatieven voor CharityEngineMeer alternatieven voor CharityEngine
Power behind your reporting
CharityEngine is a great CRM tool, for me the feature I use most often is query builder to create custom reports of specific parts and types of data. I love the functionality available in Query Builder, and since my organization has some pretty complex data structures, CE makes it really easy for me to get exactly the data I need at any given time.
Sometimes when there are updates to the software, some functionalities are down temporarily, but their team always works swiftly to make sure everything is running smooth!
Not just Donor Management
Opmerkingen: The system not only solves some of the most complex donor management system needs, but in some cases it's working for my association customers to manage membership needs as well. As for associations that have a donor arm, which is where we've done a lot of work, this system is easy to integrate as needed but is a real 360 degree view while also having top notch web forms, marketing automation and other critical items that are huge money and time savers for nonprofits
For a multi-tenant system, I'm really surprised at the extensibility of the system. Without "customizing" everything, it's really flexible and configurable to meet a lot of different business rules that are unique to my customers. Their data model and ability to query and layer queries is really impressive compared to similar systems in the market.
Hard to say, I think it may be somewhat difficult to set up if you aren't trained on it like my team is as an integration and implementation firm. We work with many similar systems in the market though and I'd say comparatively, it's easier to set up than most other member and donor management systems. I wish it had some additional functionality like the Association Management Systems (AMS) market has around testing, certification and things like that, we could have consolidated down to fewer systems in the stack for our customers who we implemented it for, but that's not what we bought it for. I'm super pleased with what's there.
An Easy, One-Stop Shop
Opmerkingen: Charity Engine has provided a one-stop shop CRM solution for the Appalachian Trail Conservancy for the past five years, providing a powerful tool to help grow the organization’s constituency. The one-stop shop aspect has been very helpful — everything is one place. Data collection, data management, campaign management, email distribution and so much more. We do not have to manage multiple vendors and contracts, we can track work and performance in one system, and we have one account manager ensuring our needs are met. We both appreciate and have enjoyed the support of the Charity Engine team and we know other organizations will too.
We loved that it's a one-stop shop, reducing the need to manage multiple contracts or engage in various conversations with multiple vendors.
The software could be more user-friendly, supplemented by robust customer support. Fortunately, Charity Engine is expanding its account management/customer support team(s) so improvements are ahead.
Design seems tailored more to mass mailers than high dollar cultivators
Opmerkingen: I was brought in to the organization after they had spent 9 months trying to transition to Charity Engine. I found that the data transfer from our old system was not done correctly and it took a lot of time to get that sorted out. It isn't intuitive, and is over complicated. It is hard to find what you are looking for in the navigation.
Query capability. Online forms. Payment processing.
We can't use for generating acknowledgement letters because they won't format correctly. We didn't use initially for email communication, but they have improved that feature. It is very clunky to add or update individual records, requiring user to go in and out of many screens and remember to flag things, such as address is preferred, and remember to click a save button. Far too many steps. It doesn't help with grant management. Event management also is not good. It is difficult and time consuming to record activities (meetings, phone calls) that you have had with your donors, and then they are not exportable on reports.
Margie, thank you for your feedback. It looks like we missed on training here. Many of the issues you've cited, such as properly formatted acknowledgement letters or recording and reporting on activities are core capabilities and we're going to make sure we get you up and running. Better knowledge around how to navigate the platform may also help lead to less clicks to get what you need. I believe our team has already reached out to you for additional help and training and hopefully you are already on a path to a better experience. Thank you for your partnership and for letting CharityEngine be part of the wonderful work you are doing at Center for Education Reform.
Connect, Customize and Collaborate
The tool is feature rich. I find new options that will improve our productivity just about every week. One of my favorite features is their robust import tool. They make is so easy to bring data into the system.
Charity Engine offers a wide variety of features, but some have not been developed to the level of sophistication we need. The good news is they have an excellent process for submitting and reviewing enhancement requests and so far, all our requests have been submitted for future development.
4 maanden geleden
Thank you for your insightful review. We appreciate you sharing your experience with us.