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CentralReach
Wat is CentralReach?
CentralReach is een toonaangevend EPD-, praktijkbeheer- en klinisch platform voor aanbieders van behandelingen in de toegepaste gedragsanalyse. Het webgebaseerde systeem is compatibel met HIPAA (Health Insurance Portability and Accountability Act) en integreert planning, facturering, claims, verzameling van klinische gegevens, klinische programmering, een mobiele app en meer. Aanvullende oplossingen zijn onder meer precisie-onderwijs, onderwijsbeheer/training, datawarehouse- en business intelligence-rapporten en beheerde factureringsdiensten. CentralReach wordt vertrouwd door meer dan 1000 therapiepraktijken.
Wie gebruikt CentralReach?
Aanbieders van multidisciplinaire behandelingen en behandelingen in de toegepaste gedragsanalyse, van startups tot ondernemingen, profiteren van de praktijkbeheer- en onderwijsbeheer-, business intelligence-, klinische en beheerde factureringsdiensten van CentralReach.
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CentralReach
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Reviews over CentralReach
Central Review
Opmerkingen: I would definitely recommend this software for a normal computer usage, not the app
Pluspunten:
It optimizes a lot of work. We use it to do clinical assessments and it does a great job
Minpunten:
I believe that there is a lot of improvement areas in the mobil app
Reactie CentralReach
6 jaar geleden
Thank you for the positive review Jose! We're very pleased to be able to help you with your day-to-day work needs. As for the app we are actively improving it and have a new version coming out very soon!
Central Reach in the real deal!
Opmerkingen: I have always had a good experience. Whenever I need assistance, someone always gets back to me quickly. They have an answer and instructions!
Pluspunten:
Central reach is more intuitive than other software.
Minpunten:
I will forget how to do something that I do not have to do often but...I can go to the help site and typically find the answer. I can also save the instructions easily for the next time I forget!!!
Positive Review
Opmerkingen: I utilize it daily and it is very feasible.
Pluspunten:
It is very versatile and personalizable.
Minpunten:
It often lacks or restarts which requires us to lose data.
Buyer beware
Opmerkingen: First of all, users need to know that if you are unhappy and decide to switch to another EHR, Central Reach does not give you a copy of your patient records. Each patient document has to be individually downloaded by you, which is a 4 step process that does not keep your naming conventions. Central Reach may have some of features that you need or would like, but each individual feature is a high additional monthly cost to add on. The software is cumbersome, clunky and not at all user-friendly. Reports are also clunky and require a ton of manual modification to be usable, and do not contain all of the information you would commonly need. Supposedly, you can have better reports turned on for your practice, but it costs significantly more. The basic mobile site does not work for your BTs and. After many years of making it work, with tons of service disruptions because the software was down for sometimes days at a time, and not trusting that the high additional monthly costs would make it that much better for us, we decided to switch to a different platform, only to be told that they had automatically renewed our annual policy a full month before it was due for renewal, insisting that our contract had been on auto-renewal for years even though they manually renewed with us every year prior. They then pointed us to a subsection of their website that stated that contracts will be automatically renewed at their discretion and that cancellations need to be requested more than 45 days in advance of the renewal date, which again, I had done, but because they renewed our annual contract a month early without notifying us, they did not count our notice as sufficient and were unwilling to discuss this, acting as if their hands were somehow tied. This company does not care at all about their customers, they only care about squeezing every last dollar out of you for a subpar product. Buyer be very very wary.
Pluspunten:
I'm honestly having trouble identifying a positive thing about Central Reach.
Minpunten:
Complete lack of transparency around contracts, billing, and patient data.
CR experience
Opmerkingen: Overall we have had a positive experience. We are considering the payroll options with CR.
Pluspunten:
I appreciate the system is easy to use and pretty straight forward.
Minpunten:
I dislike that calendars do not reflect converted changes. Some features for management are difficult to manuver.
