Wat is Upserve?
Upserve POS is een toonaangevende POS die door duizenden restaurants wordt gebruikt om een uitzonderlijke horeca-ervaring te creëren. Upserve is speciaal ontworpen door restaurantmensen en combineert een gebruiksvriendelijke interface met krachtige POS-functies om je restaurantactiviteiten te moderniseren en stroomlijnen. In combinatie met Upserve HQ en Upserve Payments biedt Upserve POS een zeer geavanceerde POS- en restaurantbeheeroplossing in de sector, speciaal gebouwd om de gastenervaringen te verbeteren.
Wie gebruikt Upserve?
Restaurants, bars, nachtclubs, cafés van elke omvang maken gebruik van Upserve POS om hun gasten een uitzonderlijke horeca-ervaring te bieden.
Waar kan Upserve worden geïmplementeerd?
Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel)
Over de leverancier
- Lightspeed
- Gevestigd in Montreal, Canada
- Opgericht in 2012
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
Canada, Verenigd Koninkrijk, Verenigde Staten
Talen
Engels
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Over de leverancier
- Lightspeed
- Gevestigd in Montreal, Canada
- Opgericht in 2012
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
Canada, Verenigd Koninkrijk, Verenigde Staten
Talen
Engels
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Functies van Upserve
Reviews over Upserve

Kolby G.
Overwogen alternatieven:
Upserve is Second to None
Opmerkingen: From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.
Pluspunten:
The fact that a new-hire can be fully versed in the software within 2 training shifts is impeccable.
Minpunten:
I do no like that the table view shows all open tables and not tables assigned only to the person logged in.
Blake C.
Overwogen alternatieven:
Easy and Efficient, Upserve
Opmerkingen: I do not have a negative thing to say about Upserve.
Pluspunten:
The simplicity of the menu page is awesome. It’s not chaotic or overwhelming, it also allows you to choose your visual style (i.e. listed item, boxed items). Whenever there is a problem, the 24/7 customer service is extremely relieving. They are always so polite, professional and informative. Their customer service employees do not make you feel insignificant, and they go above and beyond.
Minpunten:
The Offline Mode could use a little work. It’s kind of buggy. If there was a way that we could allow customers to tip in Offline Mode, that would be beneficial to all of our employees.
Adrienne C.
Overwogen alternatieven:
Lacking
Opmerkingen: Not great. I am actively looking for a better POS. This company is too new and has a lot of kinks to workout. They claim to be designed by restaurant workers, and that just can't be the case.
Pluspunten:
What is there to like that other POS don't have? Nothing. At least one other POS has the "features" that UpServe claims to have.
Minpunten:
There are many aspects of the system that need to be expanded upon. During the past few months there have been many challenges. There was a period that gift cards were not even redeemable while making online orders. Currently you can not pick and choose which online items you want to accept preorders for. Modifiers are a hot mess. It is not as advanced or user friendly as Focus or other POS systems. To make the modifiers easy for online customers they have to be super basic and not advanced enough for same menu items as in house items that staff rings in. When having online ordering active you are allowed to set the anticipated order time; however, it always gives the customer the minimum time. It does not add minutes on when accepting a few back to back. It does not add time when there is a ticket of many items. Clearly 2 entrees is not going to take the same amount of time as 8 will. When selling on a busy night having to log in and go through a couple screens to change the frame is too much. It needs to be more easily accessible. There are more things that I dislike about it, and it is the least user friendly system I have used since being in the restaurant business.
Geverifieerde reviewer
Overwogen alternatieven:
Upserve is an affordable, dependable POS solution
Opmerkingen: Overall it was a great experience. Customer support was prompt and knowledgeable. Easy to program buttons and change prices
Pluspunten:
Very cost effective solution that is cloud based. Big upgrade from Aloha NCR. Fast processing speed, mobile reporting on demand, and very secure
Minpunten:
There were a few bugs during deployment including connectivity issues with some terminals.
Mike V.
Overwogen alternatieven:
Upserve POS Review
Pluspunten:
Intuitive and user friendly design that is reliable.
Minpunten:
We were hoping that the portable POS would not just be shrunken down versions of the normal POS. Some of the charging ports and charging ports have needed to be replace more frequently than we thought they would.