Upserve POS

"Upserve is Second to None"

Opmerkingen: From back office functionality to ease of training to customer service my experience with Upserve is rivaled by no other POS system.

Pluspunten: The fact that a new-hire can be fully versed in the software within 2 training shifts is impeccable.

Minpunten: I do no like that the table view shows all open tables and not tables assigned only to the person logged in.

"Easy and Efficient, Upserve "

Opmerkingen: I do not have a negative thing to say about Upserve.

Pluspunten: The simplicity of the menu page is awesome. It’s not chaotic or overwhelming, it also allows you to choose your visual style (i.e. listed item, boxed items). Whenever there is a problem, the 24/7 customer service is extremely relieving. They are always so polite, professional and informative. Their customer service employees do not make you feel insignificant, and they go above and beyond.

Minpunten: The Offline Mode could use a little work. It’s kind of buggy. If there was a way that we could allow customers to tip in Offline Mode, that would be beneficial to all of our employees.

"Fine. When it works..."

Opmerkingen: They are a necessary evil.

Pluspunten: Easy to use. Nothing too fancy but we don't need it to be fancy. We just need it to work

Minpunten: Every time there is a malfunction, it's never minor - it's a trainwreck. And then having to deal with customer service. Multiple times witb multiple people. And they never make it up to you - no credit for the inconvenience, nothing. No effort at reaching out to make things right. I Hate having to deal with it when the POS goes down. I always know it will be fucked up and I will lose money out of it and Upserve wont make it 100% right or whole.

"Restaurant Usage for UpservePOS"

Opmerkingen: I love all of the reporting that UpservePOS has available to me. It makes staying on top of my business a breeze.

Pluspunten: It is easy to use, easy to train new employees and makes service easy. Customer service is always available and is really helpful!

Minpunten: There are still a few features that UpservePOS doesn't have that would help my business.

"Upserve POS Review"

Pluspunten: Intuitive and user friendly design that is reliable.

Minpunten: We were hoping that the portable POS would not just be shrunken down versions of the normal POS. Some of the charging ports and charging ports have needed to be replace more frequently than we thought they would.