TouchBistro POS
door TouchBistro
Wie gebruikt TouchBistro POS?
TouchBistro POS is perfect voor alle full service- of quick service-bedrijven die kosten willen verlagen, de efficiëntie willen verhogen en hun klantervaring willen verbeteren.
Wat is TouchBistro POS?
TouchBistro is een iPad POS en geïntegreerde betalingsoplossing gebouwd voor restaurantmensen, door restaurantmensen. TouchBistro, dat door Business News Daily vier jaar op een rij is uitgeroepen tot hèt POS voor restaurants, heeft meer dan 23.000 restaurants in meer dan 100 landen een boost gegeven. Restaurants kopen TouchBistro omdat ze een POS willen die kan helpen de verkoop te verhogen, de klantenservice te verbeteren en zakelijke beslissingen te onderbouwen. TouchBistro wordt geleverd met 24/7 deskundige ondersteuning.
TouchBistro POS - Details
TouchBistro
http://www.touchbistro.com/
Opgericht in 2011
TouchBistro POS - Prijsoverzicht
TouchBistro POS heeft geen gratis versie maar biedt wel een gratis proefperiode. TouchBistro POS betaalde versie vanaf US$ 69,99/maand.
Beginprijs
US$ 69,99/maand
Gratis versie
Nee
Gratis proef
Ja
Implementatie
Geïnstalleerd - Mac
Cloud, SaaS, Web
Mobiel - iOS native
Training
Persoonlijk
Live online
Documentatie
Ondersteuning
24/7 (contact met medewerker)
Kantooruren
Online
Functies van TouchBistro POS
Alternative Products
Populaire producten
Reviews van TouchBistro POS
5 van 304 reviews worden weergegeven
Paul M.
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Totaalscore5/5
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Gebruiksgemak4/5
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Functies en functionaliteit5/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Bron: GetApp
- Beoordeeld op 8-10-2016
"For iPad soulution for busy restaurants, this is your answer!"
Opmerkingen:
I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta
Pluspunten: Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.
Minpunten: No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.
- Bron van de reviewer
- Bron: GetApp
- Beoordeeld op 8-10-2016
Brent M.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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Klantenondersteuning5/5
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Waar voor je geld4/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 19-11-2019
"Slick, powerful & user-friendly in a small package"
Opmerkingen: This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!
Pluspunten: The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.
Minpunten: The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.
- Bron van de reviewer
- Beoordeeld op 19-11-2019
Nathan B.
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Totaalscore1/5
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Gebruiksgemak3/5
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Functies en functionaliteit2/5
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Klantenondersteuning1/5
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Waar voor je geld1/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 15-1-2020
"Very Disappointed. I need someone from their company to reach out!!"
Opmerkingen: I am not one who usually shares my experience when it's bad but I am leaving these reviews in hope that TouchBistro will reach out to me so I can resolve some issues. We purchased the system and went live back in October of 2019 for our new restaurant. The interface looked good but as far as the system being customizable to whatever you want it to do...It's not that. During our time the system lost orders, had issues updating the menu from the cloud to the POS and ultimately cost us around $750.00. The card readers continue to lose connection, the printers print to different locations randomly, and when the POS updated, it messes up because the Main Hub has not updated yet. We have a fairly small location so to attach a screen to our iMac Mini every few days is pretty challenging and if we don't, we start shift with these problems. That is what lead me to look for another POS and we found one that is far exceeding our expectations. Toast has been amazing! I called TouchBistro to cancel and the rep stated that he would send me an e-mail of cancellation and someone would reach back out to me to finish it up. I was on hold for around 1 hour and 20 minutes the first time I tried to cancel. I did get the e-mail but no-one ever called me back to wrap this up. Today I tried to reach out and was waiting on hold for 42 minutes before getting a rep who said he had to transfer me to the care team to get everything done. I was transferred, waited for about 15 minutes on
Pluspunten: The iPads were ok, and it wasn't too hard to hook up
Minpunten: Losing orders, connectivity problems, card reader not working, printers printing to different locations randomly, Not very customizable
- Bron van de reviewer
- Beoordeeld op 15-1-2020
Kyle W.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit5/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 29-4-2019
"TouchBistro POS Review"
Opmerkingen: When I first saw TouchBistro POS sponsoring restaurants on a Gordon Ramsey television show, I thought if he recommended it maybe we needed it as well. I am not at all disappointed by this decision I have made. Traditional tickets are out the door now thanks to this lovely system. You've made our business run smoother, which means more happy customers.
Pluspunten: The TouchBistro POS system is a very easy to use. I don't find myself to be the best at POS systems, but the setup process was basically idiot-proof. Getting everything to work took way less time than I anticipated. Also, I have yet to see this POS system crash, even during busy hours.
Minpunten: Sometimes there can be a little lag when putting in certain orders. It seems like the POS system is sometimes just trying to play catch up with itself. We have noticed that moving from page to page oftentimes will slow it down. We have learned to not click as quickly now though.
- Bron van de reviewer
- Beoordeeld op 29-4-2019
George R.
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Totaalscore5/5
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Gebruiksgemak5/5
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Functies en functionaliteit4/5
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Klantenondersteuning5/5
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Waar voor je geld5/5
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Waarschijnlijkheid van aanbeveling
- Bron van de reviewer
- Beoordeeld op 15-12-2017
"Excellent product!"
Opmerkingen: TouchBistro is central to our restaurant operation. Our servers are happy with it, and overall administration is easy and effective for our needs.
Pluspunten: TouchBistro is very easy setup and use and is truly designed for restaurant use. The cloud reporting feature and customer support are also excellent.
Minpunten: The one downside for us is that you can't do any real administrative activity without disrupting service, so you have to do it on one of the iPads outside business hours.
Antwoord van de leverancier
van TouchBistro op 18-12-2017
Hey, George!
Thanks so much for your review. Very happy to hear you're finding TouchBistro to be very easy to setup and use, and agree with us that TouchBistro is truly designed for restaurant use.
If there's anything I can do to make your experience even better, please do not hesitate to get in touch.
- Bron van de reviewer
- Beoordeeld op 15-12-2017
